Sai, I would warn you about helping this guy, I already did on the Places forum. He was tracked me down and phoned me at home. He has fully admitted that the issue is NOT Google's, but rather that his competitor was illegally posting his info on her site to try to steal his business, and when caught simply changed the text to match the background colour to continue to make it available for the Google bots. He fully understands SEO (he does his own for his sites), and thus knows that Google's bots find that info and act upon it. He fails to tell you that when he demands answers as to why the changes happen. I have told him that the number will constantly be changed back, and being knowledgeable about the subject he agreed and
He took my advice to delete this feature and set up a Graham Ginsberg only feature (what do you know, about the same thing you told him to do; except you didn't have the knowledge that they current feature has been purposely sabotagued, thus my recommendation for a complete rebrand to his name only. BTW, he works for a bigger realty company, so they should have the agency POI, not him). He marked this one to be closed, and was told it would take a while for a volunteer or a GR to come along and approve that, and that he should not touch it in the meantime. He also set up the new POI through Places, and was told that he would have to wait for the PIN to be mailed to him and then wait another couple of weeks before it went live. He understood and stated he was OK with it being down for a few weeks to finally get this resolved, stating he knew there was no other choice since someone else was feeding Google false data.
The next day, frustrated that all the changes had not completed overnight, he started again to request changes to the phone number on this POI. Very soon his "Close" request was buried within other requests, even though he was told this POI should not be touched as it needed to be deleted. His posts in the Places forum make it clear that he expects this POI should now show only the info of his new POI that still awaits publishing. When told that his impatience has made this a POI that no one wanted to untangle, he blamed us; he now puts "volunteer" in quotes each time he says it as he figures that is no excuse, we should be jumping to serve him. A direct quote when told his impatience was a problem is:
On Wednesday, August 8, 2012 1:25:33 PM UTC-7, naplesfl wrote:
The Google helpers for Florida are obviously dropping the ball
Hey, if you do the Florida area, the Google Map Profile area for Florida, do me a favor and wake up. Other 'helpers' are trying to take up your slack around the globe.
That would be directed at you, Sai, and the other US RERs. If someone wants to close that POI, they are free to do so, but I am done helping this person. And in all likelihood it will reopen as both he and his competitor keep feeding new info into it, making the bots feel it is alive.
Oh, and he's already been told in that forum to quit hijacking threads.