Trying to get the follow up team to pay attention to notes and respond to comments.... Bahahaha. Are you new here?
Oh... sorry.. you are :)
Even my guides gave up on that, after promising me that they would get things resolved. It's an admitted issue, and one that frustrates them. For one of my major projects that got destroyed by the follow up team, a front line GR recently noticed how bad their edits were and volunteered to work with my guide and I to fix it. Now that she has it almost done; the follow up team has moved it to start changing her edits.
Not even the follow up team is immune from themselves; some of my edits get adjusted by them a week after I make it, then a week later a 2nd follow up adjusts the 1st, a week later a 3rd adjusts the 2nd, etc. After about 10 cycles it looks nothing like it did when I finished with it. Clearly the entire history is ignored, not just the notes. It appears in their list as a recent edit, and they adjust it.
In my examples, these are major changes done within the past year or two that don't match the aerials in any way. I am thus the only "source". For a lot of the edits the follow up team did not return it to the aerials, so they do believe that there has been a change. My notes will indicate they have been made from 2011 aerials that I have and GPS traces I made driving or walking the area; so I can only assume they adjust things based on how they think they would design it if they were an engineer.
An FYI - My sister used to manage a gas station. Even in bigger cities where you see what appears to be a company owned station/convenince store, they are quite often privately owned. It is in their contract to give the impression that they are a company store.