Re: image url returned by getServingUrl gives 500 error

154 views
Skip to first unread message

Stuart Langley

unread,
Sep 14, 2012, 12:55:36 PM9/14/12
to google-a...@googlegroups.com
when you say "something location based?" - where are your users accessing the URLs from?

On Friday, 14 September 2012 15:08:45 UTC+2, Nadir wrote:
Hi,
i am using imagesService.getServingUrl for serving images from Google Cloud Storage.
i call this method once and save the URL for later use.
The problem is that for some users those URLs give 500 error, but when i view the same images at the same time they are displayed normally.(maybe something location based?)
Also modifying the =s300(re-sizing value) fixes the problem.

Any help would be appreciated.

reco

unread,
Sep 14, 2012, 3:00:53 PM9/14/12
to google-a...@googlegroups.com
we hd the same issue on with a python app. a serving  url worked in new york. but the exact same version did not work in austria/vienna. playing around by accessing different sizes fixed the problem.

christof

Nickolas Daskalou

unread,
Sep 15, 2012, 3:39:25 AM9/15/12
to google-a...@googlegroups.com
Hi,

We are having a similar problem. The following URL was previously working but is now returning a 500 error:


It looks like the largest thumbnail size we can generate without throwing a 500 error is 512 pixels:


The 1200 size was definitely working about one week ago.

The original image is stored on Google Cloud Storage. If you need more information, please let me know.

I have logged a production issue for this:


Cheers,

Nick


--
You received this message because you are subscribed to the Google Groups "Google App Engine" group.
To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/TcFkDRD4UmYJ.

To post to this group, send email to google-a...@googlegroups.com.
To unsubscribe from this group, send email to google-appengi...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.

Nadir

unread,
Sep 15, 2012, 6:11:17 AM9/15/12
to google-a...@googlegroups.com
The problem was reported in UK
But i am from Azerbaijan and don't have that problem at all.

Stuart Langley

unread,
Sep 15, 2012, 1:27:10 PM9/15/12
to google-a...@googlegroups.com
The 1200x image works fine for me - I'm in switzerland. 

Barry Hunter

unread,
Sep 15, 2012, 6:38:51 PM9/15/12
to google-a...@googlegroups.com
http://lh5.ggpht.com/Iipl9hDBMMXk0Q1QdTRGoCJwtM2wHbj3GBOSf4zTW6VnApWRRcs_4jQdHzBGImfX7MpSKSYgp4KKcqY=s1200 

is a "Error 500 (Server Error)!!1" for me. In the UK. 

;; ANSWER SECTION:
lh5.ggpht.com.          85403   IN      CNAME   photos-ugc.l.google.com.
photos-ugc.l.google.com. 147    IN      A       74.125.230.138
photos-ugc.l.google.com. 147    IN      A       74.125.230.139
photos-ugc.l.google.com. 147    IN      A       74.125.230.140

I tried each of those three IPs directly, and all gave the same error
500 Internal Server Error

If I pick another IP from
example:

Can find IPs that work. 


Definitely a location specific issue. 



--
You received this message because you are subscribed to the Google Groups "Google App Engine" group.
To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/gwJ3lRaB42MJ.

Barry Hunter

unread,
Sep 15, 2012, 6:42:27 PM9/15/12
to google-a...@googlegroups.com
btw here is a hurl permalink

demonstrating the issue. 

Stuart Langley

unread,
Sep 16, 2012, 2:51:54 AM9/16/12
to google-a...@googlegroups.com
this should be working now
Reply all
Reply to author
Forward
0 new messages