Billing Department?

[RayC]

How do I contact billing to discuss bills I'm receiving?

I have limits set to $0.01 per day, but every week or so I get a bill
for $2.10 which immediately gets reversed according to the billing
history screen on the app engine dashboard, but my credit card still
gets billed and never shows a refund.

What do I do?

[Andreas]

you have billing enabled so your app costs 9$/month

the $0.01 is the cap you set for over quota resources.

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[Andreas]

if you want a free app disable billing and there will be no charge.

[Jose Montes de Oca]

Hi Ray,

There is a Minimum Weekly spend of $2.10 for application with billing enable. This means either you use that much resources or your application use less, you are going to get charge that minimum weekly amount. for more information, please refer to the documentation: http://code.google.com/appengine/docs/billing.html & http://code.google.com/appengine/kb/billing.html#nine_dollar_month_fee_minimum_spend

You can get in contact with billing support over here: https://docs.google.com/a/google.com/spreadsheet/viewform?authkey=CLWv1MAB&authkey=CLWv1MAB&hl=en_US&formkey=dFk2SEVTd0lrS1d1M2I0S3Q5eFlWQnc6MQ&ndplr=1

Hope this helps!

Jose Montes de Oca