Please help me Admob is not working currently

[Davit Galstyan]

Hi All,

I have problem with admob. I have added admob after that when my server request is timeout all requests are going timeout. It happens when app comes online from background mode. I have removed AdLoader.loadAds() function all works currently. Could you please help me???

Thanks,

David 

[mobileadssdk-a...@google.com]

Hi David,

Thanks for contacting us. Can you send us device logs? I'm not sure I follow your issue here. Are you trying to load ads from the background thread when your device reconnects to the internet? If that is the case and you are unable to load ads, it sounds like an implementation issue. Can you confirm whether this is happening with our sample apps as well?

Regards,
Deepika Uragayala
Mobile Ads SDK Team

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Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
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[Davit Galstyan]

Hi Deepika,

Thanks for your replay, I'm sending you logs and screenshots also implementation classes. In images you can see network response times with admob and without admob. 

Thanks,

David

[mobileadssdk-a...@google.com]

Hi David,

I don't see any calls being made via our Mobile Ads SDK in the logs. I might be missing something but can you make sure that you are logging the callbacks fired by AdListener? This will help us debug this much faster. Also, can you try to reproduce this with our sample app and share it with us? I didn't find any issues with your implementation and might just be the way the AdRequest call is being made.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/26/18 09:01:21 davitgal...@gmail.com wrote:

Hi Deepika,

Thanks for your replay, I'm sending you logs and screenshots also implementation classes. In images you can see network response times with admob and without admob. 

Thanks,

David

On Friday, January 26, 2018 at 1:49:32 AM UTC+4, mobileadssdk-a...@google.com wrote:

Hi David,

Thanks for contacting us. Can you send us device logs? I'm not sure I follow your issue here. Are you trying to load ads from the background thread when your device reconnects to the internet? If that is the case and you are unable to load ads, it sounds like an implementation issue. Can you confirm whether this is happening with our sample apps as well?

Regards,
Deepika Uragayala
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/25/18 16:04:21 davitgal...@gmail.com wrote:

Hi All,

I have problem with admob. I have added admob after that when my server request is timeout all requests are going timeout. It happens when app comes online from background mode. I have removed AdLoader.loadAds() function all works currently. Could you please help me???

Thanks,

David 

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You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.

To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/1262c0c7-49c5-4752-9b2a-a8088a7933d9%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

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You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/49471fb2-6495-4867-9ec2-6bdffc1fd3a1%40googlegroups.com.

[mobileadssdk-a...@google.com]

Hi Davit,

Thanks for sending the complete details. I see AdRequests being made with your APK and I don't see any issues. Is there any specific screen that you want to test on? Provide us detailed steps on how to reproduce this on your app and we will have a look. Also, the sample app is not building but let me retry and get back to you.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

[Davit Galstyan]

Hi All,

Here is request log. I have found the issues is connected with facebook ads ("com.google.ads.mediation:facebook:4.27.0.0"); Please run my last example and reproduce issue. 

Thanks, 

On Mon, Jan 29, 2018 at 11:58 PM, <mobileadssdk-a...@google.com> wrote:

Hi Davit,

Thanks for sending the complete details. I see AdRequests being made with your APK and I don't see any issues. Is there any specific screen that you want to test on? Provide us detailed steps on how to reproduce this on your app and we will have a look. Also, the sample app is not building but let me retry and get back to you.

Regards,
Deepika Uragayala
Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

[mobileadssdk-a...@google.com]

Hi David,

I tried to build your sample app and was able to load ads without any issues. Even some requests are failed, I was able to notice that another request was triggered immediately and ads were loading without any timeout. Can you give a try on another request and see if that helps? It might be a network/Ad serving issue and not an issue with SDK or implementation.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/30/18 04:08:37 davitgal...@gmail.com wrote:

Hi All,

Here is request log. I have found the issues is connected with facebook ads ("com.google.ads.mediation:facebook:4.27.0.0"); Please run my last example and reproduce issue. 

Thanks,