Unable to launch the ERPNext

[Prasad Bandale]

Hello

As per below given link. I have done all the settings. Installation is completed successfully.

https://github.com/webnotes/erpnext/wiki/How-to-install-ERPNext

But still I m not able to run the ERPNext. following error occurred. 

Forbidden

You don't have permission to access /web.py on this server.

---

Apache/2.2.15 (CentOS) Server at 172.100.1.31 Port 8080

Please help me.

Warm Regards,
Prasad Bandale

[Rushabh Mehta]

Prasad,

You need to give read + write  + execute permissions on the public folder.

Please make sure you have added all the apache http settings correctly

- Rushabh

W: https://erpnext.com
T: @rushabh_mehta

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[Prasad Bandale]

After giving read + write  + execute permissions on the public folder, it is showing same error.

On Wednesday, November 28, 2012 10:42:33 AM UTC+5:30, rushabh wrote:

Prasad,

You need to give read + write  + execute permissions on the public folder.

Please make sure you have added all the apache http settings correctly

- Rushabh

W: https://erpnext.com
T: @rushabh_mehta

On 28-Nov-2012, at 10:37 AM, Prasad Bandale <prasad....@gmail.com> wrote:

Hello

As per below given link. I have done all the settings. Installation is completed successfully.

https://github.com/webnotes/erpnext/wiki/How-to-install-ERPNext

But still I m not able to run the ERPNext. following error occurred. 

Forbidden

You don't have permission to access /web.py on this server.

---

Apache/2.2.15 (CentOS) Server at 172.100.1.31 Port 8080

Please help me.

Warm Regards,
Prasad Bandale

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[Rushabh Mehta]

You will have to debug your apache settings. Really hard to tell without more details.

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[Madhan kumar]

Prasad,

check the permission of web.py using ls -l public when you are in erpnext folder

if its permission is not set to rwxrwxrwx set permission of web.py using chmod 777 web.py 

also check the permission of erpnext folder is rwxr-xr-x.

[Prasad Bandale]

Dear Madhan kumar
web.py (~/erpnext/public/) link has a 777 permission & orginal location (~/erpnext/lib/public/html) has a 755 permission.
when I typed http://localhost:8080, it shows content of the file.

[Rushabh Mehta]

Prasad,

You have not setup the cgi handlers in Apache. Please check the apache settings in the Install page.

best,

Rushabh

W: https://erpnext.com
T: @rushabh_mehta

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[Prasad Bandale]

url :// localhost:8080
getting following error,

--> --> -->

<type 'exceptions.ImportError'>

Python 2.6.6: /usr/bin/python Sat Dec 22 12:41:50 2012

A problem occurred in a Python script. Here is the sequence of function calls leading up to the error, in the order they occurred.

/var/www/html/erpnext/public/web.py in ()

44         return website.utils.render(webnotes.form_dict.get('page'))

45

46 if __name__=="__main__":

47         init()

48         respond()

respond = <function respond>

/var/www/html/erpnext/public/web.py in respond()

42         import webnotes

43         import website.utils

44         return website.utils.render(webnotes.form_dict.get('page'))

45

46 if __name__=="__main__":

website = <module 'website' from '../app/website/__init__.pyc'>, website.utils = <module 'website.utils' from '../app/website/utils.pyc'>, website.utils.render = <function render>, webnotes = <module 'webnotes' from '../lib/webnotes/__init__.pyc'>, webnotes.form_dict = {}, webnotes.form_dict.get = <built-in method get of _dict object>

/var/www/html/erpnext/app/website/utils.py in render(page_name=None)

49                         html = get_html('index')

50         except Exception, e:

51                 html = get_html('error')

52

53         from webnotes.handler import eprint, print_zip

html undefined, global get_html = <function get_html>

/var/www/html/erpnext/app/website/utils.py in get_html(page_name=u'error')

67

68         if not html:

69                 html = load_into_cache(page_name)

70                 from_cache = False

71

html = None, global load_into_cache = <function load_into_cache>, page_name = u'error'

/var/www/html/erpnext/app/website/utils.py in load_into_cache(page_name=u'error')

114         if not args:

115                 return ""

116         html = build_html(args)

117         webnotes.cache().set_value("page:" + page_name, html)

118         return html

html undefined, global build_html = <function build_html>, args = {u'brand': u'ERPNext', u'copyright': None, u'favicon': None, u'footer_items': [], u'int': <type 'int'>, u'name': u'error', u'template': u'pages/error.html', u'top_bar_items': []}

/var/www/html/erpnext/app/website/utils.py in build_html(args={u'brand': u'ERPNext', u'copyright': None, u'favicon': None, u'footer_items': [], u'int': <type 'int'>, u'name': u'error', u'template': u'pages/error.html', u'top_bar_items': []})

119

120 def build_html(args):

121         from jinja2 import Environment, FileSystemLoader

122

123         templates_path = os.path.join(os.path.dirname(conf.__file__),

jinja2 undefined, Environment undefined, FileSystemLoader undefined

<type 'exceptions.ImportError'>: No module named jinja2
      args = ('No module named jinja2',)
      message = 'No module named jinja2'

---------------------------------------------------------------------------------------------------------------------------------------------------------------

httpd.conf file settings as follows

<VirtualHost *:8080>
DocumentRoot "/var/www/html/erpnext/public"
ServerName localhost
AddHandler cgi-script .cgi .xml .py
        <Directory "/var/www/html/erpnext/public">
                # directory specific options
                Options -Indexes +FollowSymLinks +ExecCGI

                # directory's index file
                DirectoryIndex web.py

                # rewrite rule
                RewriteEngine on

                # condition 1:
                # ignore login-page.html, app.html, blank.html, unsupported.html
                RewriteCond %{REQUEST_URI} ^((?!app\.html|blank\.html|unsupported\.html).)*$

                # condition 2: if there are no slashes
                # and file is .html or does not containt a .
                RewriteCond %{REQUEST_URI} ^(?!.+/)((.+\.html)|([^.]+))$

                # rewrite if both of the above conditions are true
                RewriteRule ^(.+)$ web.py?page=$1 [NC,L]

                AllowOverride all
                Order Allow,Deny
                Allow from all
        </Directory>
</VirtualHost>

--
Prasad
http://prasadbandale.blogspot.com/

[Rushabh Mehta]

You will have to install the python library jinja2. Please see install instructions.

sudo easy_install jinja2

Should fix it

Sent from mobile

[Prasad Bandale]

Thanks. now it is working. but I m getting 2 errors

1. while login it is giving error " memcached is not working / stopped. Please start memcached for best results."

2. while setting up Email and Notifications it is giving error "Invalid Outgoing Mail Server or Port. Please rectify and try again."


--
Prasad
http://prasadbandale.blogspot.com/

[Rushabh Mehta]

Both messages are self explanatory!

Sent from mobile

On 22-Dec-2012, at 5:17 PM, Prasad Bandale <prasad....@gmail.com> wrote:

Thanks. now it is working. but I m getting 2 errors

1. while login it is giving error " memcached is not working / stopped. Please start memcached for best results."

2. while setting up Email and Notifications it is giving error "Invalid Outgoing Mail Server or Port. Please rectify and try again."

<memcached error.png>
<smtp error.png>

[Prasad Bandale]

memcached & SMTP server both are running, Still erpnext is showing below error.

Prasad
http://prasadbandale.blogspot.com/

[Rushabh Mehta]

Then there must be something in the setting. Its working okay for me.

W: https://erpnext.com
T: @rushabh_mehta

[Anand Doshi]

To check if memcache daemon is working,
Try running from terminal
ps aux | grep memcached

Also, go to setup / email settings and save them. If it doesn't throw error, then the email settings are correct otherwise not.

Thanks
Anand.