Dashbord Issues

[Mike]

All of the my dashboards are showing "No Data Available" including the admin/stats dashboard.

Where would I start troubleshooting this?

Thanks

-Mike

[kb]

Look in /data/elsa/log/web.log

Also try adding "?view=dev" to the admin stats url, then expand the logger console that shows up in the upper right.

http://elsa/dashboard/_system?view=dev

Also try running the queries from you dashboard manually in the ELSA search box.

[sidi abdella]

Hi,

I had the same issue, after digging out in the web query logs found out that the dashboard queries are batched and the chart js gets an empty json. A solution I found is to limit the time interval for the dashboard queries using the '?hours=X' parameter (https://code.google.com/p/enterprise-log-search-and-archive/wiki/Documentation#Viewing_Dashboards)

You can also try increasing the query_timeout param in the elsa_web.conf

Hope this help.

 

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[Mike]

Sidi,

Appending ?hours=24 to the dashboards works for all of them.  Not ideal, but a work around for now.

Thanks

-Mike

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[Martin Holste]

If they are batching not because of the time period (logs only existing in the archive) but because of execution time, you can tweak the "query_time_batch_threshold" setting in elsa_web.conf and set it to more seconds. The default is 120.

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