Cannot block comments from banned users or delete replies to comments

[Keith Collantine]

Hi,

I'm having two problems with my Echo set-up:

1. Comments continue to appear from users who have been banned.
2. Cannot delete replies to comments

Obviously this renders spam prevention practically impossible so I am very keen to solve these problems.

I have looked at other posts from users with similar problems* and edited my queries accordingly but so far have had no success. Here's what I'm using (URL edited out):

scope:(URL) -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

childrenof:(URL) -user.state:ModeratorBanned -state:Untouched,ModeratorApproved,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

If you want to inspect the page in question you can find it here (though only until the end of today): http://bit.ly/zY2bOF

Can anyone see what's wrong?

Thanks,

KC

-----

*In these threads:

https://groups.google.com/forum/#!searchin/echoworks/delete$20replies/echoworks/8LTd3VqF5vg/DJGuftMvIdoJ
https://groups.google.com/forum/#!searchin/echoworks/ban$20user/echoworks/WiHg9NzhTSw/QqQX91gcua4J

[Igor Lebedew]

Hi Keith,

On 2012-02-08 at 14:52 Keith Collantine <keithco...@googlemail.com> wrote :

Hi, I'm having two problems with my Echo set-up: 1. Comments continue to appear from users who have been banned. 2. Cannot delete replies to comments Obviously this renders spam prevention practically impossible so I am very keen to solve these problems.  I have looked at other posts from users with similar problems* and edited my queries accordingly but so far have had no success. Here's what I'm using (URL edited out): scope:(URL) -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6 childrenof:(URL) -user.state:ModeratorBanned -state:Untouched,ModeratorApproved,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

The reason why you still see the deleted replies to comments is the omitted conditions for children items.

Any search query may contain 2 parts:
- conditions for selecting root nodes
- conditions to filter children items (replies) - this part can be optional and it's omitted in your queries

These parts are separated using the "children" predicate:
[%ROOT PART%] children [%CHILDREN PART%]

In your query there is no condition to filter out the children nodes:
[%ROOT PART%] in your query is: -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged

In order to apply the filters to the children, please modify the query as shown below:
scope:(URL) -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

In this case both conditions will filter out the necessary items:
[%ROOT PART%] is: -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged
[%CHILDREN PART%] is: -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged

Hope this addresses your issue, please let us know.

Thank you.

If you want to inspect the page in question you can find it here (though only until the end of today): http://bit.ly/zY2bOF Can anyone see what's wrong? Thanks, KC ----- *In these threads: https://groups.google.com/forum/#!searchin/echoworks/delete$20replies/echoworks/8LTd3VqF5vg/DJGuftMvIdoJ https://groups.google.com/forum/#!searchin/echoworks/ban$20user/echoworks/WiHg9NzhTSw/QqQX91gcua4J

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--
Sincerely yours, 
Igor Lebedew,
Echo Team
(GMT +4)

[Keith Collantine]

Hi Igor,

Thanks very much for the quick reply!

So am I right in saying that with the filter you've posted I only need to use one query instead of two?

And will this also prevent banned users' comments from appearing?

Keith

[Igor Lebedew]

Hi Keith,

On 2012-02-08 at 15:40 Keith Collantine <keithco...@googlemail.com> wrote :

Hi Igor, Thanks very much for the quick reply! So am I right in saying that with the filter you've posted I only need to use one query instead of two?

That's correct.

And will this also prevent banned users' comments from appearing?

If both ROOT/CHILDREN parts contain the "-user.state:ModeratorBanned" parameter, it will prevent banned users' comments from appearing.

Thank you.

Keith

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[Keith Collantine]

OK I'm trying out the changes now - will report back. Thanks again!

[Keith Collantine]

I've just tried to delete a reply to a comment but I'm afraid it it hasn't worked.

On the page where I am logged in as a moderator the comment is now highlighted in red and marked "Deleted by Moderator". However if I view the page without logging in I can still see the comment, and others users can too because they're replying to it.

I added the code by going to 'curate' and replacing the existing query under 'saved queries'. I've just checked the code there, this is what it says:

scope:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

[Igor Lebedew]

Hi Keith,

I've checked the http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ page and found out that it contains the following query:
childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted itemsPerPage:6 

So, the query still doesn't have conditions to filter children items (replies).
Here is the correct version:
childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted children -state:ModeratorDeleted itemsPerPage:6 

Thank you.

[Keith Collantine]

Hi Igor,

Thanks for your continued help.

I wasn't sure how to add the code you suggested - here's the query I've got in there now in full:

scope:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-circuit-de-catalunya-5/ -user.state:ModeratorBanned,ModeratorDeleted state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned,ModeratorDeleted state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted children -state:ModeratorDeleted itemsPerPage:6

However it still seems that banned users are able to post replies and when those replies are deleted they are still visible to other users. Have I not added the code correctly?

Here's the current page where that code is being used (today):

http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-circuit-de-catalunya-5/

Thanks,

Keith

On Wednesday, 8 February 2012 18:42:18 UTC, Igor Lebedew wrote:

Hi Keith,

On Wednesday, 8 February 2012 18:42:18 UTC, Igor Lebedew wrote:

Hi Keith,

[Igor Lebedew]

Hi Keith,

On 2012-03-01 at 14:30 Keith Collantine <keithco...@googlemail.com> wrote :

Hi Igor, Thanks for your continued help. I wasn't sure how to add the code you suggested - here's the query I've got in there now in full: scope:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-circuit-de-catalunya-5/ -user.state:ModeratorBanned,ModeratorDeleted state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned,ModeratorDeleted state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6 childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted children -state:ModeratorDeleted itemsPerPage:6 However it still seems that banned users are able to post replies and when those replies are deleted they are still visible to other users. Have I not added the code correctly?

See, the second query "childrenof:..." doesn't contain the "-user.state:ModeratorBanned,ModeratorDeleted" filtering parameter, but the first one contains it.
You need to correct the second query "childrenof:..." in the following way:

childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -user.state:ModeratorBanned,ModeratorDeleted -state:ModeratorDeleted children -user.state:ModeratorBanned,ModeratorDeleted -state:ModeratorDeleted itemsPerPage:6

Also, I do not see any changes in your JS code at http://www.f1fanatic.co.uk/js/f1fanaticlive/init_echo.js:


The "query_stream" variable should be:

var query_stream = "childrenof:" + query_url + " sortOrder:reverseChronological -user.state:ModeratorBanned,ModeratorDeleted -state:ModeratorDeleted children -user.state:ModeratorBanned,ModeratorDeleted -state:ModeratorDeleted itemsPerPage:6";

Hope this addresses your issue, please let us know.

Thank you.

Here's the current page where that code is being used (today): http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-circuit-de-catalunya-5/ Thanks, Keith On Wednesday, 8 February 2012 18:42:18 UTC, Igor Lebedew wrote: Hi Keith, On 2012-02-08 at 18:46 Keith Collantine <> wrote :

I've just tried to delete a reply to a comment but I'm afraid it it hasn't worked. On the page where I am logged in as a moderator the comment is now highlighted in red and marked "Deleted by Moderator". However if I view the page without logging in I can still see the comment, and others users can too because they're replying to it. I added the code by going to 'curate' and replacing the existing query under 'saved queries'. I've just checked the code there, this is what it says: scope:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6

I've checked the http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ page and found out that it contains the following query: childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted itemsPerPage:6  So, the query still doesn't have conditions to filter children items (replies). Here is the correct version: childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted children -state:ModeratorDeleted itemsPerPage:6  Thank you. -- Sincerely yours,  Igor Lebedew, Echo Team (GMT +4) On Wednesday, 8 February 2012 18:42:18 UTC, Igor Lebedew wrote: Hi Keith,

On 2012-02-08 at 18:46 Keith Collantine <keithco...@googlemail.com> wrote :

I've just tried to delete a reply to a comment but I'm afraid it it hasn't worked. On the page where I am logged in as a moderator the comment is now highlighted in red and marked "Deleted by Moderator". However if I view the page without logging in I can still see the comment, and others users can too because they're replying to it. I added the code by going to 'curate' and replacing the existing query under 'saved queries'. I've just checked the code there, this is what it says: scope:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6 I've checked the http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ page and found out that it contains the following query: childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted itemsPerPage:6  So, the query still doesn't have conditions to filter children items (replies). Here is the correct version: childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted children -state:ModeratorDeleted itemsPerPage:6  Thank you. -- Sincerely yours,  Igor Lebedew, Echo Team (GMT +4)

[Keith Collantine]

Hi Igor,

Ah, this looks a bit more promising - I didn't realise I had to make the changes in init_echo.js as well.

I'll give this a test, looks good so far.

Thanks again for your help and being so patient with someone whose knowledge of this is very basic!

Keith

On Thursday, 1 March 2012 10:48:18 UTC, Igor Lebedew wrote:

Hi Keith,

On 2012-02-08 at 18:46 Keith Collantine <keithcollantine@googlemail.com> wrote :

I've just tried to delete a reply to a comment but I'm afraid it it hasn't worked. On the page where I am logged in as a moderator the comment is now highlighted in red and marked "Deleted by Moderator". However if I view the page without logging in I can still see the comment, and others users can too because they're replying to it. I added the code by going to 'curate' and replacing the existing query under 'saved queries'. I've just checked the code there, this is what it says: scope:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged children -user.state:ModeratorBanned state:Untouched,CommunityFlagged,ModeratorFlagged,SystemFlagged sortOrder:reverseChronological itemsPerPage:6 I've checked the http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ page and found out that it contains the following query: childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted itemsPerPage:6  So, the query still doesn't have conditions to filter children items (replies). Here is the correct version: childrenof:http://www.f1fanatic.co.uk/f1-information/f1-live/f1-fanatic-live-2012-f1-testing-day-jerez-2/ sortOrder:reverseChronological -state:ModeratorDeleted children -state:ModeratorDeleted itemsPerPage:6  Thank you. -- Sincerely yours,  Igor Lebedew, Echo Team (GMT +4)