Dear Friends
As per Section 32 of Right to Education Act (RTE)2009 if any person having any grievance relating to the right of a child under this Act may make a complaint to the local authority and local authority shall decide the matter within a period of three months after affording a reasonable opportunity of being heard to the parties concerned.
For the implementation of Sec 32 of RTE and redressal of grievances Govt. of N.C.T of Delhi has notified Deputy Director of Education (DDE) of each district as a local authority to redress the grievance. In continuation of this notification on dated 25th April 2014 Directorate of Education (DOE), Govt. of N.C.T of Delhi issued a circular regarding the guidelines for Redressal of Grievances under section 32 of RTE Act.
As per circular issued by DOE
“A three member committee comprising DDE (concerned district), Education Officer (concerned zone) and Assistant Director of Education (Admin) shall be constituted in each district for the purpose of deciding the matter and dispose of the complaint.”
This circular further explains
“The Deputy Director of Education (DDE) shall fix days/timing for hearing grievances and for personal meeting with aggrieved parties before the dispose off the case. It is also mentioned in the said circular that grievance related to matter of urgency, such as denial of admission etc., the DDE shall decide the matter within 15 days from the date of receipt.”
To know the status of Grievance Redressal (GR) and functioning of GR mechanism in Delhi Pardarshita has filled RTI applications with all 13 districts of DOE and we found the following facts from the responses provided DOE which are as follows:
Some orders related to above facts are attached with this mail.
By clicking below link you can see the news on this issue which covered by Times of India on dated 13th October’ 2014.
With Regards
Rajiv Kumar