Fwd: CG - 175 /2013. BSES THIRD PARTY METER TESTING Issues
REJIMON C K
From: CGRF for BRPL Area <cgrf...@gmail.com>
Date: Fri, Apr 24, 2015 at 3:17 PM
Subject: CG - 175 /2013.
To: Rejimon Chathanchirayil <reji...@gmail.com>
Please find enclosed herewith attached copy of the
Forum's Order.
With regards,
From: REJIMON C K <reji...@gmail.com>
Date: Thu, Sep 19, 2013 at 4:28 PM
Subject: BIASED CGRF-BRPL ORDER. ALLEGED CORRUPT PRACTICE IN DECISIONS DEMAND VIGILANCE/CRIMINAL INVESTIAGTION
To: Secretary DERC <secy...@nic.in>, elect_o...@yahoo.com
Cc: Consumer Grievance-CGRF-BRPL- <cgrf...@gmail.com>
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DWARKA FORUM Dwarka Ki Awaaz (Regn No. S-63070)
(A Welfare Association of Residents & RWA's / CGHS Representatives of Dwarka Sub-City)
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453, Nav Sansad Vihar CGHS Ltd Plot No.4, Sector 22, Dwarka, New Delhi - 110077 |
Phone No. 011-20514195 E-mail: dwark...@gmail.com |
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September 19, 2013
DF/DERC/09/001
Secretary
DERC
New Delhi
Electricity Ombudsman
B-53, Paschimi Marg, Near Tagore
International School, Vasant Vihar, New
Delhi – 110057
Email: elect_o...@yahoo.com
Dwarka Special Court Electricity –
Special Court (Electricity),
Court.No. 208,
New Delhi – 110075
Cc: Secretary- CGRF
Bcc: Separate Letters to CBI, CVC, ACB-Vigilance, Delhi Govt, LGO, CMO.
Dear Sir,
Subject: BIASED CGRF-BRPL ORDER.
ALLEGED CORRUPT PRACTICE IN DECISIONS
DEMAND VIGILANCE/CRIMINAL INVESTIAGTION.
CGRF Ref: CGRF:175/2013/F2/1950 dated 10/9/2013
- 1st Complaint Made to CGRF on 12/3/2013, Reminders dated 19/3/2013 25/3/2013, 9/4/2013, 15/4/2013, 29/4/2013
- Notice/Letter issued to BSES by CGRF on 18/4/2013
- Rejoinder filed on 16/5/2013 against BSES reply dated 6/5/2013
- Duly filled form submitted on 22/5/2013 in response to letter dated 18/4/2013 clearly mentioning that in case the hearing not attended on 5/6/2013 CONSIDER WRITTEN ARGUMENT.
- Received an email from CGRF dated 11/6/2013 that next date of hearing will be 12/8/2013. Since due to health reason I was at hospital for a check-up could not attend on 12/8/2013. Waited for the order or rescheduling and got the above mentioned letter dated 10/9/2013 of hearing decision of 12/8/2013 order dated 21/8/2013 (After making complaint over 162 days ie. 5 Months 9 days) signed on 27/8/2013
- BSES: My 1st Complaint dated 13/2/2013 & 20/2/2013 26/2/2013
- Meter Testing done by BSES own staff on 14/2/2013 & 28/2/2013
The sequence of events and background provide enough to substantiate the CGRF formulated under Delhi Electricity Regulatory Commission (Consumer Grievance Redressal Forum and Ombudsman) Regulations, 2011 is an eye wash or entangled in Corruption by BIASED ORDERs.
Reason:
- The Complaint filed as per Clause 8(1) of the DERC-CGRF-OR-2011 on 12/3/2013 and notice issued on 18/4/2013 (37 days). This is in clear violation to clause 9 (2) of the DERC-CGRF-OR-2011.
- As per Clause 3(k) deficiency includes Metering Problem.
- The Clause 8(1) is clear that email complaint is sufficient, while the CGRF insist on prescribed format which also duly submitted 22/5/2013.
- BSES the respondent filed a reply on 6/5/2013 acknowledged that they have no contract with any third party testing and the MISLEADING in their bills mentioned about ""THIRD PARTY METER TESTING| In order to get the electronic meters tested, consumers may exercise the following options:- (A). By Central Power Research Institute (CPRI) an autonomous society under MoP GoI through Discom at the rate chargeable by CPRI. (B). By the accredited laboratory of the other Discoms at the rate chargeable by the testing Discom." Further it mentioned that "ERDA Contract expired in year 2011" Which evident that they continue to mislead the consumers and authorities. For which NO ACTION taken by CGRF raise needle of suspicion amounting any CASH or KIND favour or under influence. This would require detailed investigation.
- We filed WRITTEN rejoinder on 16/5/2013 which was not considered by CGRF is evident it was totally at the hand of the respondent. Nowhere in the order the CGRF mentioned the Plea submitted and rejoinder submitted by the Consumer/Complaint evidently prove that the CGRF was acting in biased manner.
- As per clause 9(5) Forum shall pass appropriate orders for disposal of the grievance, as far as possible, within 60 days of filing the complaint. While in this case the CGRF CLOSED the case after 172 with an order. That too without conducting an enquiry.
- Please note the compliant was registered after repeated reminders (Six Reminders) This is in clear violation to clause 9 (2) of the DERC-CGRF-OR-2011. This is the case with a complainant who regularly followed-up the matter. May verify on other innocent complainants who had no resource, knowledge or will to follow up such complaints. This is strengthening the allegations that CGRF is working at the behest of the Discoms.
- As per clause No interim order were issued by CGRF and given long dates. 5/6/2013 and 12/8/2013 where clear case with all substance material provided to CGRF for decision.
- As per clause (13) Reports and Returns to be submitted by the Forum for monthly and quarterly, Yearly. However no such reports found on the public domain on the websites of DERC/CGRF/Discoms.
- Please provide under which clause provision if the complaint is absent the case will be closed ? If no such provision how did the suo-moto the decision arrived by Member(NGO) & Member (Legal) that too without Chairman nor mentioning the reason for Chairman absent. The natural justice been denied is evident that the CGRF acted in biased manner.
- The order of the Members CGRF evident that they were under ILLUTION that complaint has been rdressed or seems to be satisfied and statted further that complainant is not interested to purse the matter on contradictory to my repeated emails (dated) as stated in background. I have clearly mentioned in my email dated 22/5/2013 to consider my WRITTEN ARGUMENT on record.
PLEA:
I would therefore, call upon DERC to investigate this matter and forward this complaint to ACB-Branch of CBI, CVC for further investigation into the matter to find out any undue benefit derived from this biased order of CGRF.
I would further demand immediate removal of the CGRF-Members/Staff involved in this case.
I would request DERC to put all the matter related to CGRF under public domain through website in compliance with Right to Information Act 2005 especially the section 4 of RTIA 2005 where in suo-moto disclosures required.
Yours sincerely,
Rejimon CK
Vice President
Enclosed: The copy of the Order, Copy of the Complaint filed,
Copy of all email communication as below:
http://www.derc.gov.in/regulations/DERCRegulations/Regulations2011/derc-cgrf-regulations.pdf
http://www.derc.gov.in/Consumer/RedressalForum/disposal-status-cgrfs-eo.pdf
http://www.cgrfbest.org.in/ (An example how CGRF function in Mumbai).
---------- Forwarded message ----------
From: REJIMON C K <reji...@gmail.com>
Date: Thu, Aug 29, 2013 at 5:09 PM
Subject: Re: CG - 175 / 2013 Redressal of Grievance by the Forum (Billing).
To: cgrf brpl <cgrf...@gmail.com>
Thanking you,
Dear Sir,
Kindly refer to this office letter No. CG - 175 / 2013 / F2 / 885 dated 18.04.2013 vide which Personal Hearing was granted to you on 05.06.2013 at 11.30 AM.
As you could not make it convenient to attend the hearing on 05.06.2013, it has been decided to grant you another date of ‘Personal Hearing’ before the Consumer Grievance Redressal Forum (BRPL) on 12.08.2013 at 11.30 AM.
Please note that in default of your appearance on the day mentioned, the complaint will be disposed of ex-parte.
Sd/-
(Sunil Johry)
Secretary
Copy to:
1. Deputy General Manager (Business) Division Palam for kind information and with the request to appear before the Forum on 12.08.2013 at 11.30 AM to answer the claim. He is also requested to produce the relevant documents which he may intend to rely in support of his defence. It may please be noted that in default of his appearance on that day, the complaint will be heard and determined in his absence.
2. Nodal Officer, Co-ordinating Cell (BRPL), Corporate Office, BSES Bhawan, Nehru Place, New Delhi-110019 for kind information and with the request to depute the concerned officer of Co-ordinating Cell before the Forum on 12.08.2013 at 11.30 A.M. to answer the claim. He is also requested to produce the relevant documents which he may intend to rely in support of his defence. It may please be noted that in default of his appearance on that day, the complaint will be heard and determined in his absence.
3. Vice President (Business) BRPL, BSES Bhawan, Nehru Place, New Delhi-110019 for kind information.
Secretary
On Wed, May 22, 2013 at 12:30 PM, REJIMON C K <reji...@gmail.com> wrote:
Substation Building
Sector-V, Pushpa Vihar
New Delhi-17.
Tel: 011-32978194/32978195
Fax : 29564400
Email: cgrf...@gmail.com
Sir,
Please find enclosed duly filled form and enclosure as desired by you.
I will try my best to attend the hearing on 5th June 2013. IN case of any reason I am not able to attend, please rely upon my WRITTEN ARGUMENT as in the Complaint.
Thanking you,
Rejimon CK
453, Nav Sansad Vihar CGHS Ltd
Plot No.4, Sector 22
Dwarka, ND-77
On Thu, May 16, 2013 at 4:27 PM, REJIMON C K <reji...@gmail.com> wrote:
Sir,
We are in receipt of the letter from BSES dated 6/5/2013 in response to your letter no. 885 dated 18/4/2013 and my complaint dated 12 Mar 2013.
As mentioned in trailing the Meter testing done by BSES were not reliable.
The BSES acknowledged that they have no Contract with any firm on testing THIRED PARTY. While all the BILLS which alread you have many copies have mentioned and read as below"
"THIRD PARTY METER TESTING|
In order to get the electronic meteres tested, consumers may exercise the following options:-
1. By Central Power Reserch Instiatue (CPRI) an autonomous society under MoP GoI through Discom at the rate chargeble by CPRI.
2. By the accredited laboratory of the other Discoms at the rate charegble by the testing Discom."
Now the matter is LOUD and Clear..
There we demand compensation for the damage and order immediately 3rd Party Testing labs for Consumers, which need to be distrubted by Discoms, DERC, CGRF and public Notices.
Thanking you,
Rejimon CK
complainant.
On Mon, Apr 29, 2013 at 5:10 PM, REJIMON C K <reji...@gmail.com> wrote:
Sir,
We are astonish to receive the letter No. 885 dated 18/4/2013 to our complaint dated 12th MARCH 2013 responded SUCH LONG DELAY INTENTIONALLY BY THE CGRF.
After so many months have passed now you are asking me for a format to be filled up and send 4 copies? IS THIS IS NOT INTENTIONAL HARASSING already harassed CONSUMER?.
Any I will be sending the duly filled form, before that I want an explanation from Mr SUNIL JOHRY, how you justify your response line.
Who will bear the loss of high inflated bill. We request DERC to take note of this and record.
We need answer to this.
Thanking you,
Rejimon CK
On Mon, Apr 15, 2013 at 12:00 PM, REJIMON C K <reji...@gmail.com> wrote:
IT IS EVIDENT NOW THE CGRF is DISFUNCTIONED ORGANISATION.
On Tue, Apr 9, 2013 at 3:39 PM, REJIMON C K <reji...@gmail.com> wrote:
FINAL REMINDER
Sir,
This is to inform and warn that all my future BILLS which are in my best knowledge are HIGHLY INFLATED will be born by DERC and CGRF.
As in-spite repeated REMINDER the grievence not attended by CGRF/DERC evdidently suggest to favour BSES and not upholding the Regulation.
We will wait for another 7 days response from DERC and CGRF. Failing which we will be taking measure to get justice.
Thanking you,
Rejimon CK
On Mon, Mar 25, 2013 at 2:38 PM, REJIMON C K <reji...@gmail.com> wrote:
Ref: Dak Reg C/798
Reminder -2
Sir,
We would like to bring toyour notice that we received Bill for Mar 2013 again with inflated.
It is again brought to notice that the BSS mentioned CPRI as third party testing while CPRI denies any such associateion. Enclosed a copy of the Bill copy.
Any further LOSS or DAMAGE to me on account of the inflated bill due to non testing the meter will be at the responsibility of CGRF-BRP and DERC.
Thanking you for understandng.
Rejimon C K
On Tue, Mar 19, 2013 at 8:28 AM, REJIMON C K <reji...@gmail.com> wrote:
Reminder 1
CGRF-BRPL
Sector-V, Pushpa Vihar
New Delhi-17.
Tel: 011-32978194/32978195
Fax : 29564400
Email: cgrf...@gmail.com
Sir,
We have noticed our bills are going very inspite of changing all lights to CFL and LED. The appliance all are of 5* compliances.
I had requested the BSES for meter testing they come and do simple test of their meter and state its the wiring. Please note our society have installed all ELCB and high reliable MCB switches for each section, any minute change the ELCB/MCB are down, so there is no point on the wiring, even that too got tested.
So we requested the BSES to organise the third party testing as described in the Bills of the BSES. The CPRI have denied having any testing for BSES, while it is still shown in all BSES meter misleading the consumers.
Please find ecnlosed a meter testing request RECEIPT, which we clearly indicated for testing by THIRD PARTY and on any Sat/Sunday while we are at home.
We appreciate the CGRF will take this grievance and let us know the ref and progress.
Thanking you,
Rejimon C K
thanks,
Rejimon
REMINDER-IOn Wed, Feb 20, 2013 at 5:25 PM, Dwarka Forum(Regd) <dwark...@gmail.com> wrote:
Secretary- DERC
Recently I have found my bills going up double.
To get it tested, I got in touch with BSES who send their techncian and simply suggest its wiring problem. While our techincial team inspected found no earthing or leakage or anything as all system with ELCB and other safe guards.
What was surprsising after learnign BSES I wanted an INDPENDENT Meter Testing. So read the last bill and SURPRISE to me and others CPRI is named as Testing for Meters.
When contact CPRI Noida, they informed they have no contrac with BSES/DERC or any one for testing.
We urge upon DERC for IMMEDIATE ACTION and Issue public Notice also update the DERC website http://www.derc.gov.in/electronicmeters/meter%20testing/report%20metertestingdrive.html
Appreciate akcnowledgment to this email and response
--REJIMON C K.
Vice President
Dwarka Forum
Flat No.453, Plot No.4, Sector 22
Dwarka, ND-77
---------- Forwarded message ----------
From: REJIMON C K <reji...@gmail.com>
Date: Fri, Mar 1, 2013 at 1:41 PM
Subject: Re: Fwd: Meter Testing- 103435170
To: Renu....@relianceada.com
Mme.
We may a fresh request for Meter Testing by Indpendent THIRD PARTY and made request clearly that Either on Sat/Sun this should be done.
However, the staff from BSES again came for testing.
Appreicate if you could send me the contact of Ms. Bindu Jha as I understand she is the concerned person.
Thankign you
Rejimon
On Wed, Feb 20, 2013 at 5:13 PM, REJIMON C K <reji...@gmail.com> wrote:
Mme
Thanks for organising test.
However the guy informed tha the meter seems ok and reported some OVER LOAD showing.
While I got checked my wiring which was well done as per standard with ELCB for all our 256 flats.
Now as per Mr. Mohanty I tried to contact CPRI for independent meter testing
They informed that there was contract earlier till 2010 which is expired so they are not doing.
Could you suggest some other insitution which does this testing.
Thankingyou,
Rejimon
On Wed, Feb 13, 2013 at 4:26 PM, <Renu....@relianceada.com> wrote:
Dear Mr Rejimon,
At the outset we acknowledge receipt of your mail on the subject please
While on the subject, it would be worthwhile to place on record that your request for meter testing / health check has been escalated with your Business Manager Mr Tanmay Mohanty, Cell 9313499853 for an early resolution to your satisfaction please
Kindly feel free to revert for all further support / clarifications on the above please
Assuring you of our best services at all times
With warm regards,
RENU ANTONY
General Manager
Customer Care
Tel : 011 39999767
| REJIMON C K <reji...@gmail.com> 02/13/2013 03:04 PM |
|
---------- Forwarded message ----------
From: REJIMON C K <reji...@gmail.com>
Date: Wed, Feb 13, 2013 at 3:00 PM
Subject: Meter Testing- 103435170
To: CEO <C...@bsesdelhi.com>
Sir,
I would like to get test my Meter I found there is sudden increase in the Unit Consumption without any addition to any appliance infact should be les with LED/CFL and other energy saving equipment replaced.
Thankingyou,
-
REJIMON C K.
453, Nav Sansad Vihar
Plot No. 4, Sector 22
Dwarka, ND-77
--
--
REJIMON C K
Finally DERC issued public notice for meter testing.(not exactly)
However...
Some LINE sound Joke if your meter found faulty then you will get reimbursed Rs 200 fee of testing.
What about loot all the while with faulty meters?
Send by Wireless Device
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