Cozyroc CRM Adapter, Refesh Button

[Pete Moss]

 

Quick question which hopefully someone can answer. We have mapped through fields on the Case entity (200+) in CozyRoc, the input and output names are different therefore it was a manual task to map these. We’ve added a new field to CRM which we would like to map however each time we press REFRESH in the CozyRoc adapter it clears all the mappings, is there a way around this?

[Ivan Peev]

Hi Pete,

If you use the Dynamics CRM Destination component, the mappings will be lost at this time. We are looking to improve this in the future versions of the library.

[LT]

I'm having the same issue.  I'm hoping not having to remap everything when I was just trying to map one newly added field in CRM.  Has this been addressed? If so, what version of CozyRoc has it?  

[Ivan Peev]

Hi,

The issue is still not resolved.

[LT]

Do you have an ETA on a fix for this?  This would be a huge help so that we don't have to remap everything that was lost after refreshing the component.  Maybe a button giving an option to leave the mappings alone or not.

[Ivan Peev]

There is no fix available at the moment. Sorry.