Security Querries

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Jenifer Ross

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May 9, 2011, 12:57:46 PM5/9/11
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Hey There Everyone-

I am about three weeks away from opening W@tercooler in Tarrytown, NY, and have a few questions about security. 
  • Does anyone use cameras? And if so, how does this work for you? Does it help with making people feel "safer" about their stuff, or does it instead feel more like Big Brother is watching?
  • Front Door Swipe Key Card vs Key Pad? Can anyone recommend a system they have found to be best for full-time members accessing the space after general hours? I'd prefer not to keep the current lock and key as I'm nervous about folks making copies or past members still having access to the space.
  • Alarm: I am planning to install an alarm system. For those who have one, do you have full time members set it when they are the last to leave? or does it automatically set itself at a particular time and the last person leaving can simply lock up?
Thanks in advance for any input ;-)

Jen

--
Jenifer Ross

w@tercooler

21 North Broadway, Tarrytown, NY  10591





Angel Kwiatkowski

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May 9, 2011, 1:08:39 PM5/9/11
to Coworking
I'm probably not the best person to reply to this because we hardly
have any "security." No cameras, no alarm system. We have a keyed door
on the front--owing to the 1880's doors, we're bound to that system.
On the back we installed a Schlage commercial keypad system. I can
program and assign codes to members (and delete them too). The unit
was $750 installed and has worked great.

If I had it to do over again, I'd have electronic access on all doors
with keycodes/cards and program the doors to lock/unlock themselves at
certain times on certain days. We just don't need an alarm system or
any type of security in this town though so I've never worried about
it.

Angel

On May 9, 10:57 am, Jenifer Ross <westchesterwatercoo...@gmail.com>
wrote:
> Hey There Everyone-
>
> I am about three weeks away from opening W@tercooler in Tarrytown, NY, and
> have a few questions about security.
>
>    - Does anyone use *cameras*? And if so, how does this work for you? Does
>    it help with making people feel "safer" about their stuff, or does it
>    instead feel more like Big Brother is watching?
>    - *Front Door Swipe Key Card vs Key Pad*? Can anyone recommend a system
>    they have found to be best for full-time members accessing the space after
>    general hours? I'd prefer not to keep the current lock and key as I'm
>    nervous about folks making copies or past members still having access to the
>    space.
>    - *Alarm*: I am planning to install an alarm system. For those who have
>    one, do you have full time members set it when they are the last to leave?
>    or does it automatically set itself at a particular time and the last person
>    leaving can simply lock up?
>
> Thanks in advance for any input ;-)
>
> Jen
>
> --
> *Jenifer Ross*
> *
> *
> *w@tercooler*
> *
> *
> *21 North Broadway, Tarrytown, NY  10591*
>
> *914-261-1470 c*
> *
> *
> *914-332-4200 o*
> *
> *
> *i...@watercoolerhub.com*
> *
> *
> *www.watercoolerhub.com*

Joshua Marpet

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May 9, 2011, 1:11:02 PM5/9/11
to cowo...@googlegroups.com
Cameras - Use unobtrusive domes and most people simply ignore them.  Supercircuits has some nice ones for 60 bucks, including night vision.  Get smoke colored domes, so people don't see the actual camera lenses.  dual nicety - 1. They ignore them 2. They don't know where the lense is pointed, and so can't avoid them.

Door locks - swipe cards or RFID locks are easily copied, so long as you have the technological know-how.  However, key locks are even worse.  Any locksmith can copy them.  Locks good enough and new enough to still be patented are very very very expensive.  Assa Abloy locks are the only ones, actually.  Anyways, for the right balance of cost, security, and convenience, go with iClass HID RFID locks.  Not cheap, but not expensive, and most good locksmiths can install.  If you must do a key pad, then get a Hirsch Scramblepad.  The numbers change every time its used.

Alarm - check out frontpoint.  You can issue temp codes, permanent codes, key fobs, and arm/check the alarm status via iphone/android apps.

Joshua



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Alex Hillman

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May 9, 2011, 1:22:10 PM5/9/11
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We've avoided incurring these costs by placing social systems in place of technical systems. The fact is, things like cameras are only any good if something bad has happened. We wanted to work on trying to avoid that bad things from happening in the first place.

Making sure that members know each other is more valuable than just "networking". People's shady-detectors are remarkably good if they're given a chance to trust themselves, and more than once we've had someone step up and suggest we keep a closer eye on somebody.

We're open for certain hours of the day to non-fulltime members, and the only people with keys are full time members. 

All that said, we've had two thefts take place inside of 4 years, with over 100 members and thousands of people through our doors. Both were "inside jobs", and we responded by improving our social awareness instead of locking things down. In the most recent case, we instituted a "three signature rule" for new full time members. After 1 month of "waiting period", a new member needs to get 3 signatures from existing full time members that they trust them with a key. This creates a simple structure for getting to know each other a bit better over lunch, drinks, coffee, etc. 

Does this prevent EVERYTHING bad from happening? Of course not. But neither do cameras and other technical systems that are much easier to game. 

We firmly believe that having a community of trust is a 100% thing, and we should lead by example. You'll never stop every bad thing from happening, but there is a good chance you'll stop something good from happening if you lock things down too much.

There's a finite number of bad things that can happen, but an infinite number of good things. Be aware of the finite bad, and mitigate in however you and your members feel comfortable.

-Alex

p.s. we're in Philadelphia, a city that's not particularly known for a "low crime rate" and we still have a remarkably good track record. 

/ah
indyhall.org
coworking in philadelphia

Bianca Rico

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May 9, 2011, 1:51:31 PM5/9/11
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We use cameras and the fob swipe system.This is beneficial for several reasons. Our members really appreciate the security as they want to feel OK leaving their computers in the open space.

The key fobs are great because  no one can make copies and we can deactivate someones fob if they do not return it, great for security. Also the fobs help for keeping track of memberships. So for example our membership for 4 days a month, we would be able to get a monthly report to see if they have gone over their days. Nothing is 100% perfect but these have really worked well for us so far. The name of our fob system is Rosslare Key FOBs. 

Our alarm is timed so no one can deactivate it, and it turns on by itself. Only the owner, and the two mangers have the code. We have over 70 members so its not that we try to instill a feeling of distrust, but rather the idea that we really do understand everyone's need for security.

Hope this helps, and good luck!
-- 
Sincerely,
Bianca Rico
Client Services
MiamiShared.com
Tel: 305-929-8688, ext. 143
Fax: 305-397-1250
http://www.miamishared.com

Tm Mahdi

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May 9, 2011, 2:02:56 PM5/9/11
to cowo...@googlegroups.com
We never totally took security as serious as how our members might feel within the space. To make the environment safe, we took several different precautions at spaces we managed. 

Access
Thumb Access works very well. And a good money maker if coworker adds a new employee to the space. 

Alarm
DIY Alarm Systems work a lot better and more cost efficient than joining ADT or alarm services. DIY Alarm Systems connect to your cell phone directly if there is an issue in the space; from there you can make an instant decision if you want to call 911 or visit the space directly. DIY Alarm System are one time buys and has no on-going fees. Great way to keep costs down. We used them specifically to maintain access to a datacentre within a coworking space. Do note, DIY Alarm are hard to find on the market. Must constantly keep your eyes open for one and when you do see it - buy it. They are guaranteed to get sold out fast. 

Camera's
We have avoided the use of Camera's. We actually rely on our coworker and members to be our eyes and ears. One way of doing this is the type of members we have accepted in our managed spaces. Members are friends, these are trusted professionals within a circle of association who can work together, build together and save together. When there is an issue, it effects everybody. This system creates an internal law, safeguarding a community. When there is an issue, everybody takes the blame. It only takes one warning to tame everybody down and be able to respect the space they are in.   


--
Tm Mahdi
Director & Founder,  Cg6 Inc.
 
unlocking the creative markets.
toronto: studio 207 - 201 weston road, ontario m6n 3p1 canada | http://twitter.com/Cg6Inc
co |  1416.238.6881  w |  www.cg6.com  my |  cvfolio.cg6.com/tm.mahdi/  |  about.me/tm.mahdi  e |  tm.m...@cg6.com   






Alex Hillman

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May 9, 2011, 2:22:23 PM5/9/11
to cowo...@googlegroups.com
We never totally took security as serious as how our members might feel within the space.

This is so important. Everybody, read it 5 times. Please! 
 
 Camera's
We have avoided the use of Camera's. We actually rely on our coworker and members to be our eyes and ears. One way of doing this is the type of members we have accepted in our managed spaces. Members are friends, these are trusted professionals within a circle of association who can work together, build together and save together. When there is an issue, it effects everybody. This system creates an internal law, safeguarding a community. When there is an issue, everybody takes the blame. It only takes one warning to tame everybody down and be able to respect the space they are in.   

Love the way you said this, Tm. Thanks for sharing.

-Alex
 
/ah
indyhall.org
coworking in philadelphia


Jenifer Ross

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May 9, 2011, 2:33:56 PM5/9/11
to cowo...@googlegroups.com

Thanks for the quick and detailed responses!! Very helpful :-)

Jerome Chang

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May 9, 2011, 2:40:47 PM5/9/11
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Yes, and to just provide a little counter: some of us have ground floor retail locations, so some security that isn't vulnerable to "human error" would be required.  Think SandBox Suites, BLANKSPACES, CoLoft...among others.


Jerome
______________
BLANKSPACES
"work FOR yourself, not BY yourself"

www.blankspaces.com
5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036
1450 2nd Street (@ Broadway), Santa Monica, CA 90401

323.330.9505 (office)

Anne @pariSoma

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May 9, 2011, 7:46:12 PM5/9/11
to Coworking
pariSoma just moved to a ground floor location a few months ago from a
hidden 3rd floor loft.

We have a key fob entry and alarm system which is so far working out
really well. We also largely rely on our members to be our eyes and
ears, but sometimes they're so welcoming and open that we've had some
concerns.

Particularly in being on the first floor we've been very vigilant
about making sure that the alarm system is activated and all measures
are taken to keep the space safe. Our members have left the space
unlocked and once the door slightly ajar.

We've talked a lot about having security cameras, but more with the
goal to be able to check up and know who didn't set the alarm the
night before so that we can remind them how important it is. The
space has some old security cameras in place from the former tenants,
but we don't have access to any feed from them since they haven't been
in use for a couple of years.

My new pitch is "we're really cool about most things, but setting the
alarm is the one thing that's REALLY important" and then I make them
show me that they know how to do it.

Hope this is helpful, and thanks to everyone else for sharing.



On May 9, 11:40 am, Jerome Chang <jer...@blankspaces.com> wrote:
> Yes, and to just provide a little counter: some of us have ground floor retail locations, so some security that isn't vulnerable to "human error" would be required.  Think SandBox Suites, BLANKSPACES, CoLoft...among others.
>
> Jerome
> ______________
> BLANKSPACES
> "work FOR yourself, not BY yourself"
>
> www.blankspaces.com
> 5405 Wilshire Blvd (2 blocks west of La Brea) Los Angeles, CA 90036
> 1450 2nd Street (@ Broadway), Santa Monica, CA 90401
>
> 323.330.9505 (office)
>
> On May 9, 2011, at 11:22 AM, Alex Hillman wrote:
>
>
>
>
>
>
>
> > We never totally took security as serious as how our members might feel within the space.
>
> > This is so important. Everybody, read it 5 times. Please!
>
> >  Camera's
> > We have avoided the use of Camera's. We actually rely on our coworker and members to be our eyes and ears. One way of doing this is the type of members we have accepted in our managed spaces. Members are friends, these are trusted professionals within a circle of association who can work together, build together and save together. When there is an issue, it effects everybody. This system creates an internal law, safeguarding a community. When there is an issue, everybody takes the blame. It only takes one warning to tame everybody down and be able to respect the space they are in.  
>
> > Love the way you said this, Tm. Thanks for sharing.
>
> > -Alex
>
> > /ah
> > indyhall.org
> > coworking in philadelphia
>
> > On Mon, May 9, 2011 at 2:02 PM, Tm Mahdi <tm.ma...@cg6.com> wrote:
> > We never totally took security as serious as how our members might feel within the space. To make the environment safe, we took several different precautions at spaces we managed.
>
> > Access
> > Thumb Access works very well. And a good money maker if coworker adds a new employee to the space.
>
> > Alarm
> > DIY Alarm Systems work a lot better and more cost efficient than joining ADT or alarm services. DIY Alarm Systems connect to your cell phone directly if there is an issue in the space; from there you can make an instant decision if you want to call 911 or visit the space directly. DIY Alarm System are one time buys and has no on-going fees. Great way to keep costs down. We used them specifically to maintain access to a datacentre within a coworking space. Do note, DIY Alarm are hard to find on the market. Must constantly keep your eyes open for one and when you do see it - buy it. They are guaranteed to get sold out fast.
>
> > Camera's
> > We have avoided the use of Camera's. We actually rely on our coworker and members to be our eyes and ears. One way of doing this is the type of members we have accepted in our managed spaces. Members are friends, these are trusted professionals within a circle of association who can work together, build together and save together. When there is an issue, it effects everybody. This system creates an internal law, safeguarding a community. When there is an issue, everybody takes the blame. It only takes one warning to tame everybody down and be able to respect the space they are in.  
>
> > --
> > Tm Mahdi
> > Director & Founder,  Cg6 Inc.
>
> > unlocking the creative markets.
> > toronto: studio 207 - 201 weston road, ontario m6n 3p1 canada |http://twitter.com/Cg6Inc
> > co |  1416.238.6881  w |  www.cg6.com my |  cvfolio.cg6.com/tm.mahdi/  |  about.me/tm.mahdi  e |  tm.ma...@cg6.com  
>
> > get your own Movable Ink
>
> > On 9-May-11, at 1:22 PM, Alex Hillman wrote:
>
> >> We've avoided incurring these costs by placing social systems in place of technical systems. The fact is, things like cameras are only any good if something bad has happened. We wanted to work on trying to avoid that bad things from happening in the first place.
>
> >> Making sure that members know each other is more valuable than just "networking". People's shady-detectors are remarkably good if they're given a chance to trust themselves, and more than once we've had someone step up and suggest we keep a closer eye on somebody.
>
> >> We're open for certain hours of the day to non-fulltime members, and the only people with keys are full time members.
>
> >> All that said, we've had two thefts take place inside of 4 years, with over 100 members and thousands of people through our doors. Both were "inside jobs", and we responded by improving our social awareness instead of locking things down. In the most recent case, we instituted a "three signature rule" for new full time members. After 1 month of "waiting period", a new member needs to get 3 signatures from existing full time members that they trust them with a key. This creates a simple structure for getting to know each other a bit better over lunch, drinks, coffee, etc.
>
> >> Does this prevent EVERYTHING bad from happening? Of course not. But neither do cameras and other technical systems that are much easier to game.
>
> >> We firmly believe that having a community of trust is a 100% thing, and we should lead by example. You'll never stop every bad thing from happening, but there is a good chance you'll stop something good from happening if you lock things down too much.
>
> >> There's a finite number of bad things that can happen, but an infinite number of good things. Be aware of the finite bad, and mitigate in however you and your members feel comfortable.
>
> >> -Alex
>
> >> p.s. we're in Philadelphia, a city that's not particularly known for a "low crime rate" and we still have a remarkably good track record.
>
> >> /ah
> >> indyhall.org
> >> coworking in philadelphia
>
> >> On Mon, May 9, 2011 at 1:11 PM, Joshua Marpet <jmar...@datadevastation.com> wrote:
> >> Cameras - Use unobtrusive domes and most people simply ignore them.  Supercircuits has some nice ones for 60 bucks, including night vision.  Get smoke colored domes, so people don't see the actual camera lenses.  dual nicety - 1. They ignore them 2. They don't know where the lense is pointed, and so can't avoid them.
>
> >> Door locks - swipe cards or RFID locks are easily copied, so long as you have the technological know-how.  However, key locks are even worse.  Any locksmith can copy them.  Locks good enough and new enough to still be patented are very very very expensive.  Assa Abloy locks are the only ones, actually.  Anyways, for the right balance of cost, security, and convenience, go with iClass HID RFID locks.  Not cheap, but not expensive, and most good locksmiths can install.  If you must do a key pad, then get a Hirsch Scramblepad.  The numbers change every time its used.
>
> >> Alarm - check out frontpoint.  You can issue temp codes, permanent codes, key fobs, and arm/check the alarm status via iphone/android apps.
>
> >> Joshua
>
> >> On Mon, May 9, 2011 at 12:57 PM, Jenifer Ross <westchesterwatercoo...@gmail.com> wrote:
> >> Hey There Everyone-
>
> >> I am about three weeks away from opening W@tercooler in Tarrytown, NY, and have a few questions about security.
> >> Does anyone use cameras? And if so, how does this work for you? Does it help with making people feel "safer" about their stuff, or does it instead feel more like Big Brother is watching?
> >> Front Door Swipe Key Card vs Key Pad? Can anyone recommend a system they have found to be best for full-time members accessing the space after general hours? I'd prefer not to keep the current lock and key as I'm nervous about folks making copies or past members still having access to the space.
> >> Alarm: I am planning to install an alarm system. For those who have one, do you have full time members set it when they are the last to leave? or does it automatically set itself at a particular time and the last person leaving can simply lock up?
> >> Thanks in advance for any input ;-)
>
> >> Jen
>
> >> --
> >> Jenifer Ross
>
> >> w@tercooler
>
> >> 21 North Broadway, Tarrytown, NY  10591
>
> >> 914-261-1470 c
>
> >> 914-332-4200 o
>
> >> i...@watercoolerhub.com
>
> >>www.watercoolerhub.com
>
> >> --
> >> You received this message because you are subscribed to the Google Groups "Coworking" group.
> >> To post to this group, send email to cowo...@googlegroups.com.
> >> To unsubscribe from this group, send email to coworking+...@googlegroups.com.
> >> For more options, visit this group athttp://groups.google.com/group/coworking?hl=en.
>
> >> --
> >> You received this message because you are subscribed to the Google Groups "Coworking" group.
> >> To post to this group, send email to cowo...@googlegroups.com.
> >> To unsubscribe from this group, send email to coworking+...@googlegroups.com.
> >> For more options, visit this group athttp://groups.google.com/group/coworking?hl=en.
>
> >> --
> >> You received this message because you are subscribed to the Google Groups "Coworking" group.
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>
> > --
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