Thanks to Jerome, Adrian, and Jacob for your suggestions! I thought I'd follow up and share with the group what ended up being our tool of choice: Parklet.
I looked at Simpler.co, Cobot, Nexudus, Mobilize.is, Dovetail.io, Memberful, and probably others I can't recall right now. We already have great tools to manage the prospective leads cycle, internal chatter, billing, and conference room booking. In the end, I didn't want a tool that replaced all those tools - while that seems a nice and streamlined ideal, I'm too invested in my other services and like them too much to consolidate at this time. If I were just starting out, I'd likely choose a more full-service or coworking-specific solve as some of these promise, but this is where we are today. It might also be important to note that we only offer dedicated desks, so it's a consistent group of people with comparatively low turnover, I have specific billing requirements (ACH only, no credit card), and other parameters that made the robust feature set of these tools a less-aligned fit for us in the end.
Parklet turned out to be a beautifully-designed solve for the last two issues I was needing tools for - onboarding and directory - that felt visually similar to our aesthetic, had good customization options, and a helpful product team behind it.
If you're interested in checking it out, please tell Greg Smith I sent you:
gr...@parklet.co
Thanks!
Lisa Anne
General Manager
Hattery