Backup problem - Safestore2

ChrisF

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Jul 30, 2012, 5:06:42 AM7/30/12

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"Error: The file list has become corrupted - please use the Force
Refresh option" is what I get after each fail on a particular job with
SafeStore2.
Jobs before and after work OK.

I know where to find the 'Refresh' option but clicking it produces no
discernable effect - nothing - and re-running, even after a shut-down
and re-boot, doesn't help.

1. What is meant by 'The file list ... (is) .... corrupted'?
2. Why can't SafeStore2 just get-on and copy the data?
2. What does 'the refresh option' seek to do?
3. How do I know if the refresh action is happening?
4. I had hoped to run the 'job' (ie the folder) through DiscKnight,
but thats not possible, so how else - short of removing internal files
one-by-one - can I trouble-shoot the problem?

--
BW Chris F. [Supporting British RISC OS computers and computing.]

"Thine blade is as straight and black as a Lancastrian pud!" Hugh de
Nangreave.

Alan Wrigley

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Jul 30, 2012, 5:21:39 AM7/30/12

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ChrisF <c.n...@virgin.net> wrote:

> "Error: The file list has become corrupted - please use the Force
> Refresh option" is what I get after each fail on a particular job with
> SafeStore2.
> Jobs before and after work OK.
>
> I know where to find the 'Refresh' option but clicking it produces no
> discernable effect

It should run the job from scratch, i.e. do a complete backup of everything.

> 1. What is meant by 'The file list ... (is) .... corrupted'?

SafeStore keeps a list of files and their datestamps so that it knows which
ones need backing up each time.

> 2. Why can't SafeStore2 just get-on and copy the data?

Because the list has become corrupted.

> 2. What does 'the refresh option' seek to do?

See above.

> 3. How do I know if the refresh action is happening?

The job should run. If it doesn't, email R-Comp with precise details of what
you're doing and what happens.

Alan

--
RISC OS - you know it makes cents

ChrisF

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Jul 30, 2012, 6:21:55 AM7/30/12

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In message <gemini.m7yvc3005eint0078.spamhater@keepyourfilthyspamtoyou
rself.co.uk>
Alan Wrigley <spam...@keepyourfilthyspamtoyourself.co.uk>
wrote:

> ChrisF <c.n...@virgin.net> wrote:

>> "Error: The file list has become corrupted - please use the Force
>> Refresh option" is what I get after each fail on a particular job with
>> SafeStore2.

>> 3. How do I know if the refresh action is happening?

> The job should run. If it doesn't, email R-Comp with precise details of what
> you're doing and what happens.

> Alan

Thank-you.

Stuart

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Jul 30, 2012, 8:53:27 AM7/30/12

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In article <ab2150b75...@virgin.net>,

ChrisF <c.n...@virgin.net> wrote:
> "Error: The file list has become corrupted - please use the Force
> Refresh option" is what I get after each fail on a particular job with
> SafeStore2.
> Jobs before and after work OK.

I had the same problem recently

> I know where to find the 'Refresh' option

I couldn't

> but clicking it produces no
> discernable effect - nothing - and re-running, even after a shut-down
> and re-boot, doesn't help.

I deleted the job, I think I may have done some manual copying, then set
up a new job.

--
Stuart Winsor

Only plain text for emails
http://www.asciiribbon.org

Alan Wrigley

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Jul 30, 2012, 9:52:34 AM7/30/12

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Stuart <Spa...@argonet.co.uk> wrote:

> In article <ab2150b75...@virgin.net>,
> ChrisF <c.n...@virgin.net> wrote:
> > "Error: The file list has become corrupted - please use the Force
> > Refresh option" is what I get after each fail on a particular job with
> > SafeStore2.
> > Jobs before and after work OK.
>
> I had the same problem recently
>
> > I know where to find the 'Refresh' option
>
> I couldn't

In the jobs list window, either menu over the job in question or right-click
on the Run button.

Stuart

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Jul 30, 2012, 10:02:13 AM7/30/12

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In article
<gemini.m7z7vm00f2...@keepyourfilthyspamtoyourself.co.uk>,

Ta, noted.

Stuart

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Jul 31, 2012, 4:32:10 AM7/31/12

to

In article <52b76b2f...@argonet.co.uk>,

Stuart <Spa...@argonet.co.uk> wrote:
> > In the jobs list window, either menu over the job in question or
> > right-click on the Run button.

> Ta, noted.

While we're on the subject, is there a proper discussion forum/mailing
list for Safestore ?

Alan Wrigley

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Jul 31, 2012, 4:41:49 AM7/31/12

to

Stuart <Spa...@argonet.co.uk> wrote:

> In article <52b76b2f...@argonet.co.uk>,
> Stuart <Spa...@argonet.co.uk> wrote:
> > > In the jobs list window, either menu over the job in question or
> > > right-click on the Run button.
>
> > Ta, noted.
>
> While we're on the subject, is there a proper discussion forum/mailing
> list for Safestore ?

No, not at the moment. I've been meaning to coalesce all my software forums
(Grapevine, Hermes, UniServer) as there isn't a lot of traffic on them these
days, and add SafeStore as well. But time just gets shorter as the years get
longer.

ChrisF

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Aug 13, 2012, 6:26:47 AM8/13/12

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In message <gemini.m7yvc3005eint0078.spamhater@keepyourfilthyspamtoyou
rself.co.uk>
Alan Wrigley <spam...@keepyourfilthyspamtoyourself.co.uk>
wrote:

> ChrisF <c.n...@virgin.net> wrote:

>> "Error: The file list has become corrupted - please use the Force
>> Refresh option" is what I get after each fail on a particular job with
>> SafeStore2.

> It should run the job from scratch, i.e. do a complete backup of everything.

> The job should run. If it doesn't, email R-Comp

> Alan

Sorted by Andrew.

The explanation: the job was corrupted somewhere such that force
refresh couldnt 'go' because the corruption hung something in the app.
The solution was shutdown and re-run Safestore and force refresh
-before- the job was run.

--
BW Chris F. [Supporting British RISC OS computers and computing.]

"I'll have no flossing on my mill's cogs." Jimmy Brindley.