Help creating my first app

[slacko]

Hi everyone,

I got a problem getting started with CloudNode.

I set up my SSH key in my account in order to add an app from the "My Apps" page.

After setting it (using Node.js VM) and clicking "Provision" I'm automatically forwarded to a blank "My Apps" page.

Any other experiencing the same issue?

[Hans Schroeder]

Hi slako,

a blank page is definitely wrong. You should see the app detail page after creating the app.

Which browser do you use?

Is JavaScript enabled?

Did you click "Request Coupon" before provisioning?

- Hans

[slacko]

I tried with both Chrome v15 and Safari v5

Javascript was enabled on both

Yes, and it add the code (the same one every time i try) to the form.

I'm forwarded to a page showing only the footer and header of Cloudnode and no app is been created

[Hans Schroeder]

I have no idea what is going wrong. You have an app called mokkamokka. Doesn't it show up under MyApps? 

To reproduce the issue can you please send me:

- a screenshot of the filled in new app form

- a screenshot of the "empty" app screen

- an output of the browser console, if there are any errors showing up

[Davide Fucci]

yes, that's correct. I created an app "mokkamokka" but nothing is shown  under "myApps"

Here are the screen shots

http://cl.ly/0k3q023y0d3n1o463M0H

http://cl.ly/41350n1b07230Z2o2e2m

Chorme console doesn't show any error during the whole procedure

Hope it can help

Davide Fucci

Graduate Student

Department of Information Processing Science (TOL)

University of Oulu

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[Hans Schroeder]

Thanks. Now we are getting somewhere. In the "empty" page is an exception. Can you open the inspector to have a look at the source and tell me the exact message? 

Can you tell me what you did exactly? Did you delete an app? 

[Davide Fucci]

there is indeed something that looks like an exception. It's a JSON string  "{"status": "failure - account exists"}"

I did not deleted any app since I couldn't create one :)

I just try the procedure of creating the a new app several times but always with the same results

Davide Fucci

Graduate Student

Department of Information Processing Science (TOL)

University of Oulu

Il giorno sabato 12 novembre 2011, alle ore 14:41, Hans Schroeder ha scritto:

Thanks. Now we are getting somewhere. In the "empty" page is an exception. Can you open the inspector to have a look at the source and tell me the exact message? 

Can you tell me what you did exactly? Did you delete an app? 

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[Hans Schroeder]

Thanks, that helped. Please visit the "My Apps" page again. You should see a message that your account has been activated. After that everything should work normally. 

[Davide Fucci]

it seems to work.

Thank you very much for you help

Davide Fucci

Graduate Student

Department of Information Processing Science (TOL)

University of Oulu

Il giorno sabato 12 novembre 2011, alle ore 22:04, Hans Schroeder ha scritto:

Thanks, that helped. Please visit the "My Apps" page again. You should see a message that your account has been activated. After that everything should work normally. 

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[Ustin]

Hi Hans Schroeder 

I am having the same issue when creating a new application on the applications page. Is there something I need to do to correct this?

[Hans Schroeder]

Hi Ustin,

I still haven't found that bug. I changed your account and it should get authorized with your next try. Was there something unusual that might happened to cause the bug?

Cheers,

Hans

[Ustin]

It is working now thanks for the help. I don't remember anything unusual that I did or that happened. I did try to create an application before completing the profile. I'm not sure if that would cause anything strange or not.

Thanks

[Hans Schroeder]

Thanks for the info. I will look in that direction.

[Bruno Gagnon-Adam]

Hi Hans Schroeder,

I am having this issue too. I just created my account and I can't create an app even though I never created one.

Thanks for your help!

Bruno

[Hans Schroeder]

Hi Bruno,

Sorry for that. Please try again. You should also see the "account activated" message now.

- Hans