UX Analyst/Designer in Boston, MA

[Sampada Marathe]

Hi everyone, 

One of my clients is seeking a passionate Senior User Experience Designer, skilled in designing and specifying complex workflow based systems. Lend your skills in accelerating research to improve health! This is Mission Driven work with one of the major Universities in Boston. 

Your focus will be on both design as well as requirement elicitation. The Hiring Team really strongly desires an educational background in Human Factors/HCI/Library Science etc for this position. Please see the overview below and send your resume to jheimberg@digitalprospectors.com 

Thanks! 
Jennifer Heimberg 

We seek a senior, creative, versatile, problem-solving design enthusiast who embodies user-centered design in every aspect of software development.  You are equally comfortable drawing out users’ needs, defining business goals and discussing technical solutions.  You guide executive leadership and key stakeholders in defining responsive software solutions that address researchers' challenges in the simplest and most effective ways.  As a member of a three-person design team, in conjunction with leadership and stakeholders, you provide the strategic direction that drives the software development activities of a 15 person technical team comprised of two project teams.  You work with the technical team to understand their needs and challenges in order to optimize solution definitions. You thrive in a team-based agile development environment.

Responsibilities include (but are not limited to):
Facilitate users', stakeholders', and leadership's elucidation of system needs

• In conjunction with senior leadership, identify a strategic vision for product design that will meet the business vision and scale over time as needs grow.
  
• As the liaison between end users, stakeholders, developers and QA, ensure that the vision is practical, feasible, implementable, and forward-looking.
  
• Engage end users and stakeholders in planning sessions, interviews, surveys, observation, etc as needed to elucidate a deep understanding of user needs.  Analyze and synthesize results, report findings back to the team, and provide recommendations on how to proceed.
  
• Oversee user acceptance and feedback, striving for tool optimization and user satisfaction.
  

 
Design user interfaces to support tool/website features 

• Generate sketches, mockups, wireframes, workflows, and process maps that align with the strategic vision for the product and accomplish the tasks in simple and elegant ways.
  
• Define an information architecture that enables ease of use, emphasizing the most frequently needed aspects of the system
  
• Conduct usability studies as needed (and as resources allow) to ensure design meets the needs of the community; this activity may sometimes be accomplished via graduate-level interns whom the Designer may mentor and/or supervise.
  

 
Work with software development team to implement tool and website designs

• Collaborate with the Business Analyst to define requirements for new systems and enhancements to existing systems
  
• Prioritize requirements based on user needs and input from stakeholders and senior management.
  
• In conjunction with a Business Analyst, negotiate design implementation to address technical constraints and respond to the ideas, needs and concerns of the technical team while supporting the needs of the user community. 
  
• Facilitate rapid iteration of mission-critical application functionality. Deliver minimum viable product while maintaining quality software and a solid architecture
  

Basic Qualifications
A BS/BA degree is required.   Must have educational qualifications in human computer interaction, human factors engineering, information design, computer science or a related information field at either the bachelors or masters level or through a certificate program or immersive experience. 7+ years experience in architecting and designing desktop, mobile, or web-based applications.  Advanced degree or certificate in a user experience-related educational program may be applied towards years experience.
 
Additional Qualifications
Demonstrated experience in user experience design and information architecture is required.  Skilled with wireframing tools (Balsamiq, InDesign, Gliffy, or similar) and desktop applications such as Microsoft Office or Google Drive.  Proficient with ticketing systems such as JIRA, collaborative documentation systems such as Confluence or other wikis or document management systems, and tools for generating design artifacts.  Must possess sufficient technical proficiency to exercise good judgment in defining the system, design solutions, prioritizing work, triaging issues, and negotiating with the technical team.  An outstanding listener who draws from key stakeholders the essential system needs and works with them to hone the must haves into an achievable solution given the resources and time available.   An excellent communicator who builds rapport at all levels of the organization.  Strong organizational and analytical skills.  Adaptable and quick learner who enjoys tackling a large variety of problems, and is capable of keeping multiple projects progressing at varying stages of the software design life cycle.  A team player - is optimistic, collaborative, takes ownership, and embraces others’ successes. 
 

Masters degree in human computer interaction or human factors engineering or a related information field is strongly preferred.  Experience with agile methodology is also strongly preferred.  Experience in a health-related and/or academic environment is strongly desired.  Experience conducting user research and/or usability testing is desired. Graphic design experience is a plus but is not the main focus of this role.