Freeswitch service fails

Marcin

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Apr 26, 2017, 1:14:39 PM4/26/17

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Hello,

I have made fresh 1.1beta install on Ubuntu 16.04 with public IP and no firewall.

FreeSWITCH service fails with error message:

Job for freeswitch.service failed because the control process exited with error code. See "systemctl status freeswitch.service" and "journalctl -xe" for details.

I can start FreeSWITCH manually and it's working but I need to manually launch every time I restart the server.

How to troubleshoot and fix freeswitch.service?

Fred Dixon

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Apr 26, 2017, 1:16:50 PM4/26/17

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Hi Marcin,

What is the output of

journalctl -u freeswitch.service

Regards,... Fred

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Marcin

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Apr 26, 2017, 1:25:45 PM4/26/17

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Hi Fred,

here is the log:

Apr 26 16:34:24 big systemd[1]: freeswitch.service: Unit entered failed state.

Apr 26 16:34:24 big systemd[1]: freeswitch.service: Failed with result 'exit-code'.

Apr 26 16:34:24 big systemd[1]: freeswitch.service: Service hold-off time over, scheduling restart.

Apr 26 16:34:24 big systemd[1]: Stopped freeswitch.

Apr 26 16:34:24 big systemd[1]: freeswitch.service: Start request repeated too quickly.

Apr 26 16:34:24 big systemd[1]: Failed to start freeswitch.

On Wednesday, 26 April 2017 18:16:50 UTC+1, Fred Dixon wrote:

Hi Marcin,

What is the output of

journalctl -u freeswitch.service

Regards,... Fred

On Wed, Apr 26, 2017 at 1:14 PM Marcin <mar...@kierdelewicz.com> wrote:

Hello,
I have made fresh 1.1beta install on Ubuntu 16.04 with public IP and no firewall.
FreeSWITCH service fails with error message:

Job for freeswitch.service failed because the control process exited with error code. See "systemctl status freeswitch.service" and "journalctl -xe" for details.
I can start FreeSWITCH manually and it's working but I need to manually launch every time I restart the server.
How to troubleshoot and fix freeswitch.service?

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Fred Dixon

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Apr 27, 2017, 12:27:39 PM4/27/17

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Hi Marcin,

Thanks for giving us a quick look at your server. It turned out you were running BigBlueButton in an LXD container and, in such environment, FreeSWITCH needs to use a different systemd unit file.

The documentation provides the information on how to resolve this issue

http://docs.bigbluebutton.org/1.1/install.html#running-within-an-lxd-container

After updating the freeswitch.service unit file (as per the above docs), we restarted BigBlueButton and it worked.

Don't hesitate to reach out if you encounter any more problems.

Regards,... Fred

On Wed, Apr 26, 2017 at 1:25 PM, Marcin <mar...@kierdelewicz.com> wrote:

Hi Fred,
here is the log:

Apr 26 16:34:24 big systemd[1]: freeswitch.service: Unit entered failed state.
Apr 26 16:34:24 big systemd[1]: freeswitch.service: Failed with result 'exit-code'.
Apr 26 16:34:24 big systemd[1]: freeswitch.service: Service hold-off time over, scheduling restart.
Apr 26 16:34:24 big systemd[1]: Stopped freeswitch.
Apr 26 16:34:24 big systemd[1]: freeswitch.service: Start request repeated too quickly.
Apr 26 16:34:24 big systemd[1]: Failed to start freeswitch.

On Wednesday, 26 April 2017 18:16:50 UTC+1, Fred Dixon wrote:

Hi Marcin,

What is the output of

journalctl -u freeswitch.service

Regards,... Fred

On Wed, Apr 26, 2017 at 1:14 PM Marcin <mar...@kierdelewicz.com> wrote:

Hello,
I have made fresh 1.1beta install on Ubuntu 16.04 with public IP and no firewall.
FreeSWITCH service fails with error message:

Job for freeswitch.service failed because the control process exited with error code. See "systemctl status freeswitch.service" and "journalctl -xe" for details.
I can start FreeSWITCH manually and it's working but I need to manually launch every time I restart the server.
How to troubleshoot and fix freeswitch.service?

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Marcin

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Apr 27, 2017, 12:33:46 PM4/27/17

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Hi Fred,

your support is awesome, better than many commercial companies offer for charging hundreds of thousands of dollars!

Thanks!

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Fred Dixon

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Apr 17, 2018, 10:47:18 AM4/17/18

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Hi Marcin and Niels,

Can you both post the contents of

/lib/systemd/system/freeswitch.service

You can also try commenting out the line

CPUSchedulingPolicy=rr

and then doing

sudo systemctl daemon-reload

sudo systemctl restart freeswitch.service

sudo systemctl status freeswitch.service

Regards,... Fred

On Tue, Apr 17, 2018 at 10:36 AM, Niels <nmab...@gmail.com> wrote:

I have exactly the same problem but I have no idea if I'm running BBB in an LXD container or not, here's the log:

Apr 17 16:31:44 ageac.live systemd[1]: freeswitch.service: Control process exited, code=exited status=1

Apr 17 16:31:44 ageac.live systemd[1]: Failed to start freeswitch.

Apr 17 16:31:44 ageac.live systemd[1]: freeswitch.service: Unit entered failed state.

Apr 17 16:31:44 ageac.live systemd[1]: freeswitch.service: Failed with result 'exit-code'.

Apr 17 16:31:44 ageac.live systemd[1]: freeswitch.service: Service hold-off time over, scheduling restart.

Apr 17 16:31:44 ageac.live systemd[1]: Stopped freeswitch.

Apr 17 16:31:44 ageac.live systemd[1]: Starting freeswitch...

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