Cannot Install BBB1.0, how to figure out the problem?

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Ben Liu

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Nov 24, 2015, 1:37:55 AM11/24/15
to BigBlueButton-Setup
hi,
here's my errors:

apt-get install bigbluebutton
Reading package lists... Done
Building dependency tree       
Reading state information... Done
bigbluebutton is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up bbb-web (1.0.0-1ubuntu83) ...
[ OK ]pping Tomcat servlet engine tomcat7        
[fail]rting Tomcat servlet engine tomcat7        
dpkg: error processing package bbb-web (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-web; however:
  Package bbb-web is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 bbb-web
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)


there's my env:
# cat /etc/default/locale 
#  File generated by update-locale
LANG=en_US.UTF-8
 

#  cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.3 LTSEnter code here...


# uname -a
Linux a72fee6a494f 2.6.32-573.3.1.el6.x86_64 #1 SMP Thu Aug 13 22:55:16 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
# uname -m
x86_64

#ruby -v
ruby 1.9.3p484 (2013-11-22 revision 43786) [x86_64-linux]
# gem list

*** LOCAL GEMS ***

absolute_time (1.0.0)
addressable (2.3.8)
builder (3.2.2)
bundler (1.10.6)
curb (0.8.8)
fastimage (1.8.0)
mime-types (2.6.2)
mini_portile (0.6.2)
mono_logger (1.1.0)
multi_json (1.11.2)
nokogiri (1.6.6.4)
open4 (1.3.4)
rack (1.6.4)
rack-protection (1.5.3)
redis (3.2.2)
redis-namespace (1.5.2)
resque (1.25.2)
rubyzip (1.1.7)
sinatra (1.4.6)
streamio-ffmpeg (1.0.0)
tilt (2.0.1)
trollop (2.1.2)
vegas (0.1.11)

# bbb-conf --check
/usr/bin/bbb-conf: line 60: /etc/bigbluebutton/bigbluebutton-release: No such file or directory

BigBlueButton Server  (930)
                    Kernel version: 2.6.32-573.3.1.el6.x86_64
                      Distribution: Ubuntu 14.04.3 LTS (64-bit)
                            Memory: 15948 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): 10.172.194.38
                              Red5: 10.172.194.38
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: 10.172.194.38
                              port: 80
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: 10.172.194.38

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: 10.172.194.38


** Potential problems described below **
# Not Running:  red5 LibreOffice (check again in a minute as monit may not have started it yet) Nginx OpenOffice redis-server
# Unavailable Red5 logs (/usr/share/red5/log):  bigbluebutton.log red5.log sip.log video.log deskshare.log
#    /usr/share/red5/log/sip.log not found
#    /usr/share/red5/log/video.log not found
#    /usr/share/red5/log/bigbluebutton.log not found
#    /usr/share/red5/log/deskshare.log not found
# Error: /usr/share/red5/log/sip.log

#      No /usr/share/red5/log/bigbluebutton.log
# Error: Could not connect to the configured hostname/IP address
#
#
# If your BigBlueButton server is behind a firewall, see FAQ.

# Error: Unable to connect to port 1935 (RTMP) on 10.172.194.38

# Error: Unable to connect to port 9123 (desktop sharing) on 10.172.194.38

# Warning: The setting of (192.168.23.44) for bbb.sip.app.ip in
#
#    /usr/share/red5/webapps/sip/WEB-INF/bigbluebutton-sip.properties
#
# does not match the local IP address (10.172.194.38).
# (This is OK if you've manually changed the values to an external 
# FreeSWITCH server.)

# Error: Could not detect FreeSWITCH listening on port 5060

# Error: Unable to reach default URL for presentation:
#
#
# Check value for beans.presentationService.defaultUploadedPresentation in
#   /var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
cat: /var/run/red5.pid: No such file or directory



Ben Liu

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Nov 24, 2015, 1:49:30 AM11/24/15
to BigBlueButton-Setup
# bbb-conf --debug
/usr/bin/bbb-conf: line 60: /etc/bigbluebutton/bigbluebutton-release: No such file or directory
  -- ERRORS found in /var/log/bigbluebutton/* -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,344Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing the application: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,345Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing Grails: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

  -- ERRORS found in /var/log/bigbluebutton/* -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.lang.IllegalStateException: BeanFactory not initialized or already closed - call 'refresh' before accessing beans via the ApplicationContext
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

grep: /usr/share/red5/log/*: No such file or directory
grep: /usr/share/red5/log/*: No such file or directory
grep: /var/lib/tomcat7/logs/*: No such file or directory
   -- Errors found in /var/log/bigbluebutton -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,344Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing the application: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,345Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing Grails: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

   -- Exceptions found in /var/log/bigbluebutton -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.lang.IllegalStateException: BeanFactory not initialized or already closed - call 'refresh' before accessing beans via the ApplicationContext
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

/usr/bin/bbb-record: line 40: /etc/bigbluebutton/bigbluebutton-release: No such file or directory
root@a72fee6a494f:/var/lib/tomcat7/logs# ls
root@a72fee6a494f:/var/lib/tomcat7/logs# 
root@a72fee6a494f:/var/lib/tomcat7/logs# bbb-conf --debug
/usr/bin/bbb-conf: line 60: /etc/bigbluebutton/bigbluebutton-release: No such file or directory
  -- ERRORS found in /var/log/bigbluebutton/* -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,344Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing the application: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,345Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing Grails: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

  -- ERRORS found in /var/log/bigbluebutton/* -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.lang.IllegalStateException: BeanFactory not initialized or already closed - call 'refresh' before accessing beans via the ApplicationContext
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

grep: /usr/share/red5/log/*: No such file or directory
grep: /usr/share/red5/log/*: No such file or directory
grep: /var/lib/tomcat7/logs/*: No such file or directory
   -- Errors found in /var/log/bigbluebutton -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,344Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing the application: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:59,345Z ERROR org.codehaus.groovy.grails.web.context.GrailsContextLoader  - Error initializing Grails: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

   -- Exceptions found in /var/log/bigbluebutton -- 
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:26:08,196Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:27:30,501Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.io.FileNotFoundException: ServletContext resource [/] cannot be resolved to URL because it does not exist
/var/log/bigbluebutton/bbb-web.log:java.lang.IllegalStateException: BeanFactory not initialized or already closed - call 'refresh' before accessing beans via the ApplicationContext
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:16,890Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:28:21,490Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:15,048Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:30:17,207Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused
/var/log/bigbluebutton/bbb-web.log:2015-11-24 06:45:03,338Z ERROR org.bigbluebutton.api.messaging.MessageReceiver  - Error subscribing to channels: java.net.ConnectException: Connection refused

/usr/bin/bbb-record: line 40: /etc/bigbluebutton/bigbluebutton-release: No such file or directory

Ben Liu

unread,
Nov 24, 2015, 1:52:22 AM11/24/15
to BigBlueButton-Setup
#   apt-get install -f 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Setting up bbb-web (1.0.0-1ubuntu83) ...
[ OK ]pping Tomcat servlet engine tomcat7        
[fail]rting Tomcat servlet engine tomcat7        
dpkg: error processing package bbb-web (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-web; however:
  Package bbb-web is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 bbb-web
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)

On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Ben Liu

unread,
Nov 24, 2015, 1:53:52 AM11/24/15
to BigBlueButton-Setup
#    ps -aef | grep apache
tomcat7   4455     1 31 06:50 ?        00:00:50 /usr/lib/jvm/default-java/bin/java -Djava.util.logging.config.file=/var/lib/tomcat7/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.awt.headless=true -Xmx128m -XX:+UseConcMarkSweepGC -Xms256m -Xmx256m -XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/var/bigbluebutton/diagnostics -Djava.endorsed.dirs=/usr/share/tomcat7/endorsed -classpath /usr/share/tomcat7/bin/bootstrap.jar:/usr/share/tomcat7/bin/tomcat-juli.jar -Dcatalina.base=/var/lib/tomcat7 -Dcatalina.home=/usr/share/tomcat7 -Djava.io.tmpdir=/tmp/tomcat7-tomcat7-tmp org.apache.catalina.startup.Bootstrap start

On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Ben Liu

unread,
Nov 24, 2015, 1:55:20 AM11/24/15
to BigBlueButton-Setup
#  apt-get install bbb-client
Reading package lists... Done
Building dependency tree       
Reading state information... Done
bbb-client is already the newest version.
bbb-client set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up bbb-web (1.0.0-1ubuntu83) ...
[ OK ]pping Tomcat servlet engine tomcat7        
 * Starting Tomcat servlet engine tomcat7        

[fail]
dpkg: error processing package bbb-web (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-web; however:
  Package bbb-web is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 bbb-web
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)

On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Ben Liu

unread,
Nov 24, 2015, 1:56:05 AM11/24/15
to BigBlueButton-Setup
# apt-get install nginx
Reading package lists... Done
Building dependency tree       
Reading state information... Done
nginx is already the newest version.
nginx set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up bbb-web (1.0.0-1ubuntu83) ...
[ OK ]pping Tomcat servlet engine tomcat7        
[fail]rting Tomcat servlet engine tomcat7        
dpkg: error processing package bbb-web (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-web; however:
  Package bbb-web is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 bbb-web
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)

On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Fred Dixon

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Nov 24, 2015, 7:22:04 AM11/24/15
to bigbluebu...@googlegroups.com
Hi Ben,

> Cannot Install BBB1.0, how to figure out the problem?

To avoid any confusion there is no BigBlueButton 1.0 -- there is only BigBlueButton 1.0-beta.  

> dpkg: error processing package bbb-web (--configure):

This is the clue -- for some reason bbb-web can not be installed.  If you get an error in the packaging install, all subsequent steps (such as `sudo bbb-conf --check`) will fail as BigBlueButton did not properly finish the installation.

Can you post the output of

  sudo apt-get install bbb-web

Regards,... Fred


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Ben Liu

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Nov 24, 2015, 10:44:18 PM11/24/15
to BigBlueButton-Setup
Thanks Fred.

Finally, I got this docker to run on our server, but we cannot figure out the networking configurations, so I gave up to try, but I'm happy to see the docker image of BBB can running.

I'll go to our client to install the official 0.81VM on vmware on windows tomorrow. I hope I'll succeed to install BBB according the manual in the future!



Here's my log:
root@a72fee6a494f:/# apt-get install bbb-web
Reading package lists... Done
Building dependency tree       
Reading state information... Done
bbb-web is already the newest version.
bbb-web set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up bbb-web (1.0.0-1ubuntu83) ...
[ OK ]pping Tomcat servlet engine tomcat7        
[fail]rting Tomcat servlet engine tomcat7        
dpkg: error processing package bbb-web (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-web; however:
  Package bbb-web is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 bbb-web
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)




On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Ben Liu

unread,
Nov 25, 2015, 1:22:37 AM11/25/15
to BigBlueButton-Setup
# apt-get install bbb-config
Reading package lists... Done
Building dependency tree       
Reading state information... Done
bbb-config is already the newest version.
bbb-config set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
3 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Setting up bbb-web (1.0.0-1ubuntu83) ...
[ OK ]pping Tomcat servlet engine tomcat7        
[fail]rting Tomcat servlet engine tomcat7        
dpkg: error processing package bbb-web (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-web; however:
  Package bbb-web is not configured yet.

dpkg: error processing package bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.

dpkg: error processing package bigbluebutton (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 bbb-web
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)

On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Ben Liu

unread,
Nov 25, 2015, 1:23:37 AM11/25/15
to BigBlueButton-Setup
# apt-get install bigbluebutton 
On Tuesday, November 24, 2015 at 2:37:55 PM UTC+8, Ben Liu wrote:

Fred Dixon

unread,
Nov 25, 2015, 12:13:30 PM11/25/15
to bigbluebu...@googlegroups.com
Hi Ben,

Looking back at the errors

> [ OK ]pping Tomcat servlet engine tomcat7        
> [fail]rting Tomcat servlet engine tomcat7        

Tomcat is failing to start, which is strange.  

Take a look in 

  /var/log/tomcat7/catalina.out

and look for errors on Tomcat7's startup.

Regards,... Fred


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