I DO NOT HAVE ACCESS TO THE PLATFORM LOCALLY

[pedro.ka...@gmail.com]

Good day to the community.

I have managed to install the application normally.

The problem I have is that when I try to access the application locally, I do not have any access.

I consult in the browser 192.168.30.6 (ip of the server of BBB) and there is nothing show.

I have verified if I have installed the demo, and it is installed.

I checked my local connection and there is normal ping with the server

I hope I can help solve this

Best regards.

[Chad Pilkey]

Are you able to make an SSH connection to the server? What VM program are you using? Can you paste the output of "bbb-conf --check" please.

Also, full caps in titles definitely aren't necessary.

[pedro.ka...@gmail.com]

Good day.

Yes i have ssh connection

I am using a computer exclusively for the platform, I connect by putty to the server

The result of bbb-conf -check is as follows:

Root @ ubuntu: ~ # bbb-conf --check

BigBlueButton Server 1.0.0 (1061)

                    Kernel version: 4.2.0-27-generic

                      Distribution: Ubuntu 14.04.5 LTS (64-bit)

                            Memory: 2996 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)

                Port test (tunnel): 192.168.30.6

                              Red5: 192.168.30.6

              UseWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)

                    Websocket port: 5066

                    WebRTC enabled: true

/ Etc / nginx / sites-available / bigbluebutton (nginx)

                       Server name: 192.168.30.6

                              Port: 80

                    Bbb-client dir: / var / www / bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)

                      Bbb-web host: 192.168.30.6

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (demos API)

                               Url: 192.168.30.6

/var/www/bigbluebutton/check/conf/config.xml (client check)

                      Client check: 192.168.30.6

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)

                  Voice conference: FreeSWITCH

                     Capture video: true

                   Capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)

                     Playback host: 192.168.30.6

** Potential problems described below **

Warning: You are running BigBlueButton on a server with less than 4G of memory. your

# Performance may suffer.

# Warning: The API demos are installed and accessible from:

#

# http://192.168.30.6/demo/demo1.jsp

#

# These APIs allow anyone to access your server without authentication

# To create / manage meetings and recordings. They are for testing purposes only.

# If you are running a production system, remove them by running:

#

# Sudo apt-get purge bbb-demo

# Warning: The client self check is installed and accessible from:

#

# http://192.168.30.6/check

#

Root @ ubuntu: ~ #

thanks for your answer

[Fred Dixon]

Hi Pedro,

>                             Memory: 2996 MB

You have insufficient memory to run BigBlueButton.   See

  http://docs.bigbluebutton.org/install/install.html

for minimum requirements. 

> I consult in the browser 192.168.30.6 (ip of the server of BBB) and there is nothing show.

Check the logs for nginx and tomcat (catalina.out) to see if there are errors with nginx (proxy to tomcat7) or tomcat7 (which runs bbb-demo).  You may not see anything in the browser, but there are likely entries in these log files that can help you resolve the source of the issue.

Regards,... Fred

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[pedro.ka...@gmail.com]

Thanks for your answer Fred

Add more ram to my machine, solved by that part.

Now I have this:

Root @ ubuntu: ~ # sudo bbb-conf --check

BigBlueButton Server 1.0.0 (1061)

                    Kernel version: 4.2.0-42-generic

                      Distribution: Ubuntu 14.04.5 LTS (64-bit)

                            Memory: 5955 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)

                Port test (tunnel): 192.168.30.6

                              Red5: 192.168.30.6

              UseWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)

                    Websocket port: 5066

                    WebRTC enabled: true

/ Etc / nginx / sites-available / bigbluebutton (nginx)

                       Server name: 192.168.30.6

                              Port: 80

                    Bbb-client dir: / var / www / bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties

                      Bbb-web host: 192.168.30.6

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (demos API)

                               Url: 192.168.30.6

/var/www/bigbluebutton/check/conf/config.xml (client check)

                      Client check: 192.168.30.6

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)

                  Voice conference: FreeSWITCH

                     Capture video: true

                   Capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)

                     Playback host: 192.168.30.6

** Potential problems described below **

# Warning: The API demos are installed and accessible from:

#

# Http://192.168.30.6/demo/demo1.jsp

#

# These APIs allow anyone to access your server without authentication

# To create / manage meetings and recordings. They are for testing purposes only.

# If you are running a production system, remove them by running:

#

# Sudo apt-get purge bbb-demo

# Warning: The client self check is installed and accessible from:

#

# Http://192.168.30.6/check

#

I still can not connect locally

Help me solve it please?

Thanks for your answers

best regards

[Chad Pilkey]

What do you see when you go to 192.168.30.6?

[pedro.ka...@gmail.com]

Thanks for your reply Chad

When I access 192.168.30.6 it does not load anything, and in the end the page says that it can not be connected, as if that page did not exist.

[Chad Pilkey]

You said you could connect by putty in an earlier response, but is it the same computer trying to make both the putty and browser connections?

[pedro.ka...@gmail.com]

This is chad.

I want to connect from another computer to the bbb server.

When I ping the IP (192.168.30.6) of the BBB host, there is nornal connectivity.

[Chad Pilkey]

It really looks like it's some kind of networking issue. Normally when things like this come up (server on a local address ie. 192.168.x.x) the problem is that the computers aren't on the same LAN. Since you can ping it though it looks like both are on the same LAN.

The second option is an error that would show up in "bbb-conf --debug". Although the only error that would stop the main page from showing would be nginx not starting and that would show up in "bbb-conf --check".

I'm stumped. I still think it's some sort of networking quirk because that's the most likely option, but I don't know where to point you to look.