Make BBB accessible from the outside?

[Jack Massalski]

Hi,
So I am able to talk to myself in the installed demo rooms from my laptop and I am absolutely loving it, but it's time to share this experience with the world. My server is behind an internet provider router with your standard firewall features enabled. Now, I have enabled TCP port forwarding on ports 80, 1935, and 9123 for the said machine but still cannot connect to bbb from the outside. Please provide guidance on how I can allow external connections in. Thank you kindly in advance,
Jack

[dg...@invlrespite.com]

well you would use your external IP just google whats my external ip . and you would have to port forward from with in your router as well .

[dg...@invlrespite.com]

TO be clear do an ifconfig and get your BCAST ip thats should work .

[Fred Dixon]

Hi Jack,

Go through the steps here and let us know if it these steps get you going.

   http://docs.bigbluebutton.org/support/faq.html#can-i-provide-external-access-to-a-bigbluebutton-server-behind-my-firewall

Regards,... Fred

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[Jack Massalski]

Hi Fred,

What is meant by:

"You have defined an external hostname, such as external.host.org, that will resolve to the IP address of your firewall. You want external users to access BigBlueButton using that hostname."?

Ideally I want the BBB to be accessed at htttp://conference.mydomain.com/ where mydomain is hosted with an external provided. I think I know how to set up a subdomain with my provider, but How do I:
1. Point the subdomain to my IP and
2. Make BBB resolve to this subdomain?

Thank you kindly in advance.I really appreciate the awesome support here.

Jack

On Saturday, October 15, 2016 at 7:19:35 AM UTC-7, Fred Dixon wrote:

Hi Jack,

Go through the steps here and let us know if it these steps get you going.

   http://docs.bigbluebutton.org/support/faq.html#can-i-provide-external-access-to-a-bigbluebutton-server-behind-my-firewall

Regards,... Fred

On Fri, Oct 14, 2016 at 11:19 AM, <dg...@invlrespite.com> wrote:

TO be clear do an ifconfig and get your BCAST ip thats should work .

On Friday, October 14, 2016 at 8:13:29 AM UTC-7, dg...@invlrespite.com wrote:

well you would use your external IP just google whats my external ip . and you would have to port forward from with in your router as well .

On Thursday, October 13, 2016 at 6:13:44 PM UTC-7, Jack Massalski wrote:

Hi,
So I am able to talk to myself in the installed demo rooms from my laptop and I am absolutely loving it, but it's time to share this experience with the world. My server is behind an internet provider router with your standard firewall features enabled. Now, I have enabled TCP port forwarding on ports 80, 1935, and 9123 for the said machine but still cannot connect to bbb from the outside. Please provide guidance on how I can allow external connections in. Thank you kindly in advance,
Jack

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[Fred Dixon]

Hi Jack,

Do you have a fully qualified domain name?  If so, check out the documentation from the domain name provider on configuring the DNS entries.

Regards,.. Fred

On Mon, Oct 17, 2016 at 1:08 PM, Jack Massalski <mass...@gmail.com> wrote:

Hi Fred,

What is meant by:

"You have defined an external hostname, such as external.host.org, that will resolve to the IP address of your firewall. You want external users to access BigBlueButton using that hostname."?

Ideally I want the BBB to be accessed at htttp://conference.mydomain.com/ where mydomain is hosted with an external provided. I think I know how to set up a subdomain with my provider, but How do I:
1. Point the subdomain to my IP and
2. Make BBB resolve to this subdomain?

Thank you kindly in advance.I really appreciate the awesome support here.

Jack


On Saturday, October 15, 2016 at 7:19:35 AM UTC-7, Fred Dixon wrote:

Hi Jack,

Go through the steps here and let us know if it these steps get you going.

   http://docs.bigbluebutton.org/support/faq.html#can-i-provide-external-access-to-a-bigbluebutton-server-behind-my-firewall

Regards,... Fred

On Fri, Oct 14, 2016 at 11:19 AM, <dg...@invlrespite.com> wrote:

TO be clear do an ifconfig and get your BCAST ip thats should work .

On Friday, October 14, 2016 at 8:13:29 AM UTC-7, dg...@invlrespite.com wrote:

well you would use your external IP just google whats my external ip . and you would have to port forward from with in your router as well .

On Thursday, October 13, 2016 at 6:13:44 PM UTC-7, Jack Massalski wrote:

Hi,
So I am able to talk to myself in the installed demo rooms from my laptop and I am absolutely loving it, but it's time to share this experience with the world. My server is behind an internet provider router with your standard firewall features enabled. Now, I have enabled TCP port forwarding on ports 80, 1935, and 9123 for the said machine but still cannot connect to bbb from the outside. Please provide guidance on how I can allow external connections in. Thank you kindly in advance,
Jack

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[Jack Massalski]

Hi Fred,
Thanks a million. Ok, I have pointed the subdomain to my public IP. How do I make my server resolve to it?
Regards,
Jack

On Thursday, October 13, 2016 at 6:13:44 PM UTC-7, Jack Massalski wrote:

[Jack Massalski]

Ok. I have edited /etc/hosts to include the external host. change my server's ip with bbb-conf --setip to external host subdomain.I have opened up the ports to point to my BBB server. Telnet to subdomain on external host on all ports works fine. wget -O - quitet to external host returns success. When I try to open up my subdomain the connection still times out. I feel like I am almost there... :) Any help would be greatly appreciated.
Regards,
Jack

[Chad Pilkey]

If the connection is timing out that means it's not getting to the BBB server so I would recheck the networking setup. If the request was reaching the server you would see either "Welcome to nginx" or the BBB landing page.

[Jack Massalski]

Thank you Chad. Would it matter that the server is behind a TP-Link Network Gigabit Switch in addition to the modem/router? Another question. How can I be certain what the IP of the server is? Ifconfig returns two values: Inet addr: 192.168.1.80 and Bcast: 192.168.1.255. Which setting do I use to forward ports in the router? Thanks,
Jack

[Fred Dixon]

Hi Jack,

Would recommend you give yourself a chance to read some of the documentation on the internet on how TCP/IP works.  I googled for

  linux networking explained

and found this page

  http://unix.stackexchange.com/questions/128439/good-detailed-explanation-of-etc-network-interfaces-syntax

Also, the steps at 

   http://docs.bigbluebutton.org/support/faq.html#can-i-provide-external-access-to-a-bigbluebutton-server-behind-my-firewall

gives you ways to test the networking.  If your setting up a BigBlueButton server behind a firewall, you'll need to have access to a machine outside the firewall to test.

Regards,... Fred

On Mon, Oct 17, 2016 at 9:26 PM, Jack Massalski <mass...@gmail.com> wrote:

Thank you Chad. Would it matter that the server is behind a TP-Link Network Gigabit Switch in addition to the modem/router? Another question. How can I be certain what the IP of the server is? Ifconfig returns two values: Inet addr: 192.168.1.80 and Bcast: 192.168.1.255. Which setting do I use to forward ports in the router? Thanks,
Jack

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[Jack Massalski]

Hi Fred,

Thank you, and you are absolutely right. I should probably take a course or two on Linux networking and I am doing my readings while working on this project, but in the meantime I need to get this sorted before Friday.

This is why I asked specific questions about which IP to use (Inet addr or Bcast). My router lists the server based on the former, but I could manually enter the latter into the port settings. Somebody in this thread did mention doing that. Please confirm. Neither one worked so far, but if I knew which one to use, I could eliminate that as a possibility.

Anyone's experience on having the server connected behind a multiport switch box would also help. If the switch box can act as an additional firewall, this might explain why BBB worked locally but not from the outside. If that is the case I could possibly bypass it and reconfigure my connections, but this means moving some heavy furniture around. This is why asked before I endeavor on doing it.

I really appreciate you pointing me in the right direction, but any specific information regarding the above would greatly help.

Kind regards,

Jack


On Thursday, October 13, 2016 at 6:13:44 PM UTC-7, Jack Massalski wrote:

[Fred Dixon]

Hi Jack,

You wrote

> Inet addr: 192.168.1.80 and Bcast: 192.168.1.255. 

One of them gives you your server's internet address and the other gives your broadcast mask.

Regards,.. Fred

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