Error: The voice application failed to register with the sip server

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王淑贞

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Jan 20, 2015, 10:04:47 PM1/20/15
to bigblueb...@googlegroups.com
Hi, when I run sudo bbb-conf --check, it would show the error.
firstuser@firstuser-system:~$ sudo bbb-conf --check

BigBlueButton Server 0.9.0-beta (567)
                    Kernel version: 3.13.0-44-generic
                      Distribution: Ubuntu 14.04.1 LTS (64-bit)
                            Memory: 3918 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
  Port test (tunnel): 192.168.1.102
                              Red5: 192.168.1.102
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: 192.168.1.102
                              port: 80
                    bbb-client dir: /home/firstuser/dev/bigbluebutton/bigbluebutton-client

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: 192.168.1.102

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                           api url: 192.168.1.102

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: 192.168.1.102


** Potential problems described below **
# Warning: nginx is not serving the client from /var/www/bigbluebutton/.
# Instead, it's being served from
#
#    /home/firstuser/dev/bigbluebutton/bigbluebutton-client
#
# (This is OK if you have setup a development environment.) 

# Error: The voice application failed to register with the sip server.
#   Try running: 
#
#      sudo bbb-conf --clean
#

# Warning: You are running BigBlueButton on a server with less than 4G of memory.  Your
# performance may suffer.

# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

but when I take the tip try running sudo bbb-conf --clean; then I run sudo bbb-conf --check,it shows no error;
firstuser@firstuser-system:~$ sudo bbb-conf --check

BigBlueButton Server 0.9.0-beta (567)
                    Kernel version: 3.13.0-44-generic
                      Distribution: Ubuntu 14.04.1 LTS (64-bit)
                            Memory: 3918 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
  Port test (tunnel): 192.168.1.102
                              Red5: 192.168.1.102
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: 192.168.1.102
                              port: 80
                    bbb-client dir: /home/firstuser/dev/bigbluebutton/bigbluebutton-client

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: 192.168.1.102

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                           api url: 192.168.1.102

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: 192.168.1.102


** Potential problems described below **
# Warning: nginx is not serving the client from /var/www/bigbluebutton/.
# Instead, it's being served from
#
#    /home/firstuser/dev/bigbluebutton/bigbluebutton-client
#
# (This is OK if you have setup a development environment.) 

# Warning: You are running BigBlueButton on a server with less than 4G of memory.  Your
# performance may suffer.

# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

After one minute, I run sudo bbb-conf --check,it shows the error again.
firstuser@firstuser-system:~$ sudo bbb-conf --check

BigBlueButton Server 0.9.0-beta (567)
                    Kernel version: 3.13.0-44-generic
                      Distribution: Ubuntu 14.04.1 LTS (64-bit)
                            Memory: 3918 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
  Port test (tunnel): 192.168.1.102
                              Red5: 192.168.1.102
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: 192.168.1.102
                              port: 80
                    bbb-client dir: /home/firstuser/dev/bigbluebutton/bigbluebutton-client

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: 192.168.1.102

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                           api url: 192.168.1.102

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: 192.168.1.102


** Potential problems described below **
# Warning: nginx is not serving the client from /var/www/bigbluebutton/.
# Instead, it's being served from
#
#    /home/firstuser/dev/bigbluebutton/bigbluebutton-client
#
# (This is OK if you have setup a development environment.) 

# Error: The voice application failed to register with the sip server.
#   Try running: 
#
#      sudo bbb-conf --clean
#

# Warning: You are running BigBlueButton on a server with less than 4G of memory.  Your
# performance may suffer.

# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

so I don't whatI can do for this situation,please give me some tips.

Fred Dixon

unread,
Jan 20, 2015, 10:09:20 PM1/20/15
to BigBlueButton-dev
Hi,

In the future, please post installation-related questions to bigbluebutton-setup mailing list.

> # Warning: nginx is not serving the client from /var/www/bigbluebutton/.
> # Instead, it's being served from
> #
> #    /home/firstuser/dev/bigbluebutton/bigbluebutton-client

It looks like you are running a custom client -- did you get any errors on installation/running BigBlueButton before you made configuration changes.

Can you try the following

1.  Revert back to the packaged client
2.  Do

  sudo bbb-conf --setip 192.168.1.102
  sudo bbb-conf --enablewebrtc
  sudo bbb-conf --clean

and then 

  sudo bbb-conf --check

and let us know the output of the above command.

Regards,... Fred


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王淑贞

unread,
Jan 21, 2015, 3:54:44 AM1/21/15
to bigblueb...@googlegroups.com
Ok, I will post installation-related questions to bigbluebutton-setup mailing list.  I have no errors on installation/running BigBlueButton before I made configuration changes.
now I revert back to the packaged client, I execute following:
cd ~/dev/bigbluebutton/
cp bigbluebutton-client/resources/config.xml.template bigbluebutton-client/src/conf/config.xml
sudo ln -s -f /etc/bigbluebutton/nginx/client /etc/bigbluebutton/nginx/client.nginx
sudo bbb-conf --setip 192.168.1.102
sudo bbb-conf --enablewebrtc
sudo bbb-conf --clean
sudo bbb-conf --check
the result is :
firstuser@firstuser-system:~/dev/bigbluebutton$ sudo bbb-conf --check

BigBlueButton Server 0.9.0-beta (567)
                    Kernel version: 3.13.0-44-generic
                      Distribution: Ubuntu 14.04.1 LTS (64-bit)
                            Memory: 3918 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
  Port test (tunnel): 192.168.1.102
                              Red5: 192.168.1.102
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: 192.168.1.102
                              port: 80
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: 192.168.1.102

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                           api url: 192.168.1.102

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: 192.168.1.102


** Potential problems described below **
# Warning: You are running BigBlueButton on a server with less than 4G of memory.  Your
# performance may suffer.

# Warning: The API demos are installed and accessible from:
#
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo
it shows no error. 

在 2015年1月21日星期三 UTC+8上午11:09:20,Fred Dixon写道:

Fred Dixon

unread,
Jan 21, 2015, 7:46:52 AM1/21/15
to BigBlueButton-dev
After you made the changes, did the audio work?

Regards,... Fred

王淑贞

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Jan 22, 2015, 3:22:08 AM1/22/15
to bigblueb...@googlegroups.com
yes, the audio work well. I try to change the client again, and I execute following commands:
sed -i s/HOST/192.168.1.102/g bigbluebutton-client/src/conf/config.xml
sudo ln -f -s /etc/bigbluebutton/nginx/client_dev /etc/bigbluebutton/nginx/client.nginx
sudo service nginx restart
sudo bbb-conf --check                                                                                                   
now it still work well. It's so strange but it work well and have no error now , thank you for your direction.
在 2015年1月21日星期三 UTC+8下午8:46:52,Fred Dixon写道:
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