Can't access bbb server from external network

[Muhammad Rashid Ansari]

Hi,

I have setup bbb on my internal server which is behind a firewall. Everything is running ok but when i try to access my server from external/public network i cant access my bbb server and got "welcome to nginx" message. means i m unable to access bbb application.

For instance, my internal ip of bbb server is 100.10.1.24 and external ip for accessing this server with is 111.68.107.98:8012

I searched previous post but did'nt get solution. Pl help how can i setup my bbb to access this server from external ip 111.68.107.98:8012

I add the following entry in /etc/nginx/sites-enabled/default 

server {

listen   8012;

server_name  localhost;

location / {

root   /var/www/bigbluebutton-default;

index  index.html index.htm;

}

}

After that my browser showed bbb default landing page but it is not working further and when i joined meeting it goes to the Not found page.

Pl help what to do to use my server from public network.

Regards,

Rashid Ansari

[Fred Dixon]

Hi Muhammad,

In the future, please post such questions to bigbluebutton-setup, see

  http://groups.google.com/group/bigbluebutton-setup/topics?gvc=2

When running BigBlueButton behind a firewall, to setup access from the external network, see

  https://code.google.com/p/bigbluebutton/wiki/FAQ#Can_I_provide_external_access_to_a_BigBlueButton_server_behind_m

Also, we recommend running BigBlueButton on port 80 (not 8012).  For reasons why, see

  https://code.google.com/p/bigbluebutton/wiki/FAQ#We_recommend_running_BigBlueButton_on_port_80

Regards,... Fred

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[Muhammad Rashid Ansari]

Yes Fred, i already applied for registration in this group.

I viewed the  https://code.google.com/p/bigbluebutton/wiki/FAQ#Can_I_provide_external_access_to_a_BigBlueButton_server_behind_m

But in our case we cannot use external host name due to some restriction we want to use IP address to resolve firewall port forwading. Is there any way to use external IP address to access bigbluebutton instead of giving external host name.

Regards,

Muhammad Rashid

[Fred Dixon]

Hi Muhammand,

> Yes Fred, i already applied for registration in this group.

Good -- make sure you answer the test question; otherwise, we won't be able to distinguish you registration from that of a bot.

 

> But in our case we cannot use external host name due to some restriction we want to use IP address to resolve firewall port forwading. 

You need to use the hostname when running BigBlueButton behind a firewall.

Regards,... Fred