Ok, NPGMC, it's on!
David Platt
file for June. As expected, they tried to say the extra videos made up for
the missing song. Here's what they had to say:
"All has been fulfilled. In the "Join Now" section it says Basic Members
will receive 3 files plus the ahdio show. In June there were 2 mp3's and 2
videos, which equals 4 total files. (btw, we have responded 2 numerous
inquires of yours, even the offensive one)"
So now they find it "offensive" when we complain that we're not getting what
we pay for. Here's the reply I've already sent off to them:
You:
All has been fulfilled. In the "Join Now" section it says Basic Members
will receive 3 files plus the ahdio show. In June there were 2 mp3's and 2
videos, which equals 4 total files.
Me:
No, that is not what the "Join Now" section says. It says (and I quote
verbatim):
"This BASIC Membership will entitle u 2 download a minimum of 3 songs per
month and an hour-long Ahdio show hosted by the NPG. More songs or videos
may b added every month depending on availability."
You make a clear distinction between songs (re: audio files) and videos when
you state that "more songs or videos may b added every month". By including
the 'or', you make the distinction that songs and videos are two disparate
entities and are not equal or interchangeable. You clearly state that
members will receive a minimum of 3 songs (audio files) per month; you do
NOT state that basic members will receive a minimum of 3 songs or videos
each month. In the month of June, basic members received two audio files
only.
You:
(btw, we have responded 2 numerous inquires of yours, even the offensive
one)
Me:
Yes, you have responded to numerous inquiries of mine, but you have also
ignored numerous inquiries. I also fail to see how my voicing my opinion
concerning the quality of the club's content in a rational manner could be
construed as "offensive"; quite frankly, I find it insulting that customers
voicing their opinion about dissatisfaction with the service they are paying
for is viewed by the NPGMC as "offensive". Several other members have read
my complaints, and not one has found them in any way to be offensive.
If you wish to receive no further complaints, either improve the quality of
the club's content or refund the remainder of my membership fee.
Thank you,
David Platt
And here's the original message they found "offensive":
>As a Premium member of the NPGMC, I feel I have been quiet for far too
>long. This month has finally forced me to voice my opinion. The NPGMC
>has consistently failed to fulfill its obligations to its paying
>customers-- it has provided incredibly low-quality files (particularly
>videos), used released materials as 'exclusive tracks,' and failed to
>upload the promised number of files on the dates specified on several
>occasions.
>
>The most egregious example has been this month. Files were promised from
>June 11-17; after several days of waiting with no explanation, we were
>told that files would be uploaded later in the week, and the reason for
>the delay was so that files would be released in the proper quality. When
>the files were finally available, not only were they subpar quality at
>best, but one of the files was from a commercially released video readily
>available in stores and aired on television both in the US and Europe.
>Basic members are promised three audio files per month, with VIP members
>receiving bonus files; only two audio files are available for download
>this month. Of course, I fully expect your reply to be "yes, but we gave
>you three extra video files this month." My reply to this? It doesn't
>matter. You are a business; we are your paying customers. You promise a
>certain product; you must deliver it or face the consequences. You cannot
>choose to not fulfill one of your obligations and give us something else
>of subpar quality instead.
>
>We were promised exclusive tracks, and we are simply not getting them. As
>an example: in the first month, we were given a video file of 'U Make My
>Sun Shine' as an exclusive release; a mere two days later the same video
>was released (in a longer form, I might add) to BET. We were given a
>video that was not exclusive at all; to add insult to injury, we weren't
>even given the full version of the video. Unacceptable.
>
>Let me finish by saying that I think the NPGMC has shown great potential
>at times; it *has* given us some exclusive music, and for that I am
>appreciative. You must remember, though, that you cannot keep treating
>your customers in this haphazard manner and expect everything to be okay.
>There have been grumblings among fangroups since the NPGMC debuted
>concerning legal actions and notifying the BBB; these grumbling will
>almost certainly develop into something more if members are not treated
>with the businesslike professionalism that they deserve.
Aerogram
"or" does mean they are interchangeable. As in "On Sunday, I will be at the
beach or at the pool (one or the other).
--
______________________________
>Is that what a rainbow child would say?<
______________________________
"David Platt" <david...@verizon.net> wrote in message
news:l9I37.2708$l%.2137503@typhoon2.gnilink.net...
Kares
K
"Aerogram" <aero...@hotmail.com> wrote in message
news:5pI37.466551$eK2.96...@news4.rdc1.on.home.com...
David Platt
"Aerogram" <aero...@hotmail.com> wrote in message
news:5pI37.466551$eK2.96...@news4.rdc1.on.home.com...
> "or" does mean they are interchangeable. As in "On Sunday, I will be at
the
> beach or at the pool (one or the other).
Not exactly the same thing. What you're saying is that you will be one
place or the other (in other words, one of two things will occur). It
doesn't mean that the two items are interchangeable; it just means that it
is unclear which of the two things will occur.
The 'or' necessarily establishes a difference between the two things. If a
friend came looking for you at the beach, and you were at the pool, you
couldn't go back and say "but I was at the beach. the beach and the pool
are the same thing," which is in effect what the NPGMC is trying to do.
Of course, you would have an out, because you said that you would be either
place-- but the NPGMC didn't do that. They said they were going to the
beach and went to the pool instead, and now they are trying to say that the
beach and the pool are the same thing.
Aerogram
denotes interhangeability. But upon reading the whole opus, I admit I
should have had my beanie on.
--
______________________________
>Is that what a rainbow child would say?<
______________________________
"David Platt" <david...@verizon.net> wrote in message
news:paJ37.5356$O81.2...@typhoon1.gnilink.net...
Aerogram
--
______________________________
>Is that what a rainbow child would say?<
______________________________
"Kares" <karesb...@intuison.com> wrote in message
news:7FI37.200$Fv3....@news1.oke.nextra.no...
SapphireBlue
however, is offensive.
SapphireBlue (o:
"David Platt" <david...@verizon.net> wrote in message
news:l9I37.2708$l%.2137503@typhoon2.gnilink.net...
WHAT THE FUDGE!?!?!?!?
It's kinda hardcore that they said your mails were "offensive" man.
ICustomer service goes to a pint, I've told folks that I was gonna
throw them out the window by their ear for treatng me like THEIR slave
and DEMANDING me to do things for them in a rude way... THAT
situation imarticular (there have been many) was "Offensive" and
called for my line to be drawn of "customer service". I don't see how
complaining about not fllfilling a CONTRACT can be offensive, and I've
read your posts about the letters you have sent to NPGMC... I find
them courteous and well written out, to the point, and completely
within the bounds of deserving true customer service and PROFFESIONAL
responses. The reponse I see here is definately NOT proffesional and
absolutely show signs that they are sick of hearing from you.
I dunno about all the "Call the better business bureau" stuff but I
believe this reply would definaltely be a good candidate as evidence
of unpreoffesionalism if it were ever brought up.
And I didn't toss that guy out by his ear... But I would have had my
manager not see what was going on and kick the guy out. ;)
WHAT THE FUDGE!?!?!?!?
wrote:
>Yep, you're right. I was talking about the use of "or", which in my view
>denotes interhangeability. But upon reading the whole opus, I admit I
>should have had my beanie on.
See, the beanie gis all knowing POWER!
Joey Coco
news:tkupoeg...@corp.supernews.com...
>
> I see nothing offensive in your correspondence to them, David. Their reply,
> however, is offensive.
No, it's defensive without having a reason to be...which makes it almost
offensive. :-)
--
For my latest video caps:
http://www.xs4all.nl/~joeycoco/
VelvetSplash
would be another Prince-business thing.
Any service or product supplied by Prince seems to carry with it, it's own
rules, outside of the business world.
This is a breach of a financial agreement, and if I had joined, I would take
it as seriously as if I had bought something from any other company.
You need to keep on at them about this, and get as many members to do the
same. People like myself, non-members, can't really complain, only
sympathise, but if you get the support of enough people you can do something
about it.
All these fucking idiots who think the sun shines out of Prince's arse need
a good slap round the head. They deserve to be shafted by Prince time and
time again because they accept this behaviour.
Good on you!
Darude
319
"David Platt" <david...@verizon.net> wrote in message
news:l9I37.2708$l%.2137503@typhoon2.gnilink.net...
RainbowChild
everyone. I dont mind giving Prince a little leway. My only opinion is
dont put out songs by other artists as the main songs like he did one month.
MY REAL OPINION IS: Put out an album after you get a song on it on the
radio that is popular/. THEN GO ON TOUR>
"David Platt" <david...@verizon.net> wrote in message
news:l9I37.2708$l%.2137503@typhoon2.gnilink.net...
David Platt
"SapphireBlue" <sapphire...@hotmail.com> wrote in message
news:tkupoeg...@corp.supernews.com...
> I see nothing offensive in your correspondence to them, David. Their
reply,
> however, is offensive.
Thanks. My feelings exactly.
Hey, Sapphire, you're from Houston, right? How're things going with the
flood cleanup down there? My parents just sent me a PowerPoint slideshow
somebody put together with a bunch of pictures from the flood; that looked
pretty intense. That's the first time I've been *glad* that I didn't live
in Houston anymore...
David Platt
"RainbowChild" <Rainbow...@hotmail.com> wrote in message
news:akN37.43256$B5.97...@news1.rdc1.tn.home.com...
> At least they replied.
...after the fourth email, showing their stunning lack of professionalism.
To top it off, they insulted me in the reply for being 'offensive' when I've
been anything but.
>With this many opinionated people they cant please
> everyone.
To me, it's not about pleasing everyone; it's about giving us what we pay
for. I don't care if they gives us three Fonky Baldheads tracks every
month; at least they'd be fulfilling their end of the obligation. I
definitely wouldn't be happy about it, but I couldn't see complaining about
it because we got into the club knowing that they can put up whatever music
they want.
SapphireBlue
SapphireBlue (o:
"Joey Coco" <joeycoco@[delete this crap]xs4all.nl> wrote in message
news:3b4f71d9$0$14046$e4fe...@newszilla.xs4all.nl...
SapphireBlue
literally lost everything and because of what? Poor planning when it comes
to new construction. You can't tell me these builders down here don't know
that when it rains, because it doesn't rain very often, the water has
nowhere to go. When you fill all the land with concrete, it has even fewer
places to go.
A friend of mine is an independent contractor and he told me that unless you
actually see the destruction for yourself, you just cannot imagine how sad
it really is. I feel for those people.
Luckily, I live West of Houston and we were not affected. We have more land
out here, too, but even that is changing rapidly. I'd give anything to not
live here.
I hear West Virginia has been hit very badly by flooding, as well.
What part of Houston are you from?
SapphireBlue (o:
"David Platt" <david...@verizon.net> wrote in message
news:QwO37.6167$O81.2...@typhoon1.gnilink.net...
David Platt
> What part of Houston are you from?
I've lived all over-- spent my teenage years down in Dickinson (close to
League City), then lived in Pasadena for awhile (yuk), then tried downtown
for a few years before finally ending up around Meyerland.
Chakra Zulu
> same. People like myself, non-members, can't really complain, only
> sympathise,
It can't hurt to remind them that there are many who havn't joined yet, and
use this example as one of the reasons why.
but if you get the support of enough people you can do something
> about it.
>
It's worth a try anyway.
--
Edshugeo The GodMoor
http://www.mp3.com/psychovoyager
http://www.mp3.com/ejam
"If we lived forever, if the dews of Adashino never vanished, the crematory
smoke on Toribeyama never faded, men would hardly feel the pity of things.
The beauty of life is in its impermanence. .-consider the ephemera, the
cicada-, and even one year lived peacefully seems very long. Yet for such as
love the world, a thousand years would fade like the dream of one night." -
from Essays in Idleness (1324) by Kenko Yoshida, though I actually read it
in Lucien Stryk's 1973 preface to Zen Poems Of China And Japan: The Crane's
Bill
SapphireBlue
>
> "SapphireBlue" <sapphire...@hotmail.com> wrote in message
> news:tkvk2pk...@corp.supernews.com...
>
> > What part of Houston are you from?
>
> I've lived all over-- spent my teenage years down in Dickinson (close to
> League City), then lived in Pasadena for awhile (yuk),
Stinkadena? LOL
>then tried downtown
> for a few years before finally ending up around Meyerland.
>
>
I have no desire to live in Houston. I have heard of all of those places,
though.
Glad you were able to escape. ;o)
SapphireBlue (o:
Emancipation4U
>live here.
LOL.then move to the land of snow lol..i'm lookin for a roommate for a big
white mansion...er..apartment lol..one extermee to anohter..i'd rahter live in
texas weather wise...but otherwise...i prefer the north
-Emani
Miserable creatures, thrown for a moment on the surface of this little pile of
mud, is it decreed that one half of the flock should be the persecutor of the
other? Is it for you, mankind, to pronounce on what is good and what is evil?
-de Sade
Shawn and Christie Simpson
responce from NPGMC. Thanks for fighting the good fight!
Give 'em HELL Platt!
Sincerely,
Shawn
David Platt <david...@verizon.net> wrote in message
news:l9I37.2708$l%.2137503@typhoon2.gnilink.net...
Shawn and Christie Simpson
'Doh!
responSe
Sorry you had to see that Prince Fan, I should've learned from Ted's
mistake!
I'll try not to let it happen again. :-)
(j/k Ted)
Shawn
Prince Fan
Ted's "Responce" to Londell! LOL
--
Prince Fan
ICQ#:40523352
AIM:looptroopa
www.princefan.net
AMP Misfits: welcome.to/ampmisfits
"Shawn and Christie Simpson" <simps...@mindspring.com> wrote in message
news:9ivu9k$3a$1...@slb2.atl.mindspring.net...
David Platt
> I'm very glad someone as eloquent with words as you, Mr. Platt, got a
> responce from NPGMC. Thanks for fighting the good fight!
>
> Give 'em HELL Platt!
Thanks man! I'll keep it up as long as I can, but it's kinda hard when you
get inane replies that don't even address what you said in the first place.
David
Rollo
news:tl763f7...@corp.supernews.com...
> LOL, hey just think of how many times I looked at the DTT websites and saw
> Ted's "Responce" to Londell! LOL
I finally changed that ;)
Prince Fan
--
Prince Fan
ICQ#:40523352
AIM:looptroopa
www.princefan.net
AMP Misfits: http://welcome.to/ampmisfits
"Rollo" <tdaniel@mega[DELETETHIS]pipe.net> wrote in message
news:2tO47.6417$sx2.4...@e420r-atl3.usenetserver.com...
SapphireBlue
first place. Not to mention how long it took them to respond...I had
forgotten I had even written anything to them.
SapphireBlue (o:
"David Platt" <david...@verizon.net> wrote in message
news:BSM47.12080$O81.4...@typhoon1.gnilink.net...
Shawn and Christie Simpson
and still have not received *any* response. Hell, I'd even settle for a
"form letter" type reply -- princebonics and all!
Keep it up yall!
Shawn
SapphireBlue <sapphire...@hotmail.com> wrote in message
news:tl7sjon...@corp.supernews.com...