BatchJobProcessingError.INTERNAL_ERROR

[s...@feedonomics.com]

We are getting this error intermittently with some our batch jobs, which end up with status 'CANCELED'.

Please help. Thank you!

[Alexander Cavalli]

We are also getting this error, pretty regularly. It seems to have started sometime in the afternoon (CST) on 5/4/2017. From my testing it seems like it might be happening more on jobs that use temp ids, in particular multiple temp ids. Sample failed batch job id: 491491905

[Shwetha Vastrad (AdWords API Team)]

Hi Alexander,

Thank you for providing the sample BatchJobId. Do your BatchJobs get canceled due to BatchJobProcessingError.INTERNAL_ERROR as well? 

Sam, Could you send over the Ids of a few BatchJobs which were canceled with the error as BatchJobProcessingError.INTERNAL_ERROR? 

Thanks,

Shwetha, AdWords API Team.

[s...@feedonomics.com]

491209403

491211206

491301301

491243609

Thanks

[Alexander Cavalli]

Hi Shwetha,

Yes, BatchJobProcessingError.INTERNAL_ERROR is the reason for the cancel. 

Thanks!

[Josh Radcliff (AdWords API Team)]

Hi Alexander,

We started seeing reports of this issue yesterday (5/4) from other users as well, and we're working on a fix. I'll post back here as soon as I have an update.

Thanks,

Josh, AdWords API Team

[Josh Radcliff (AdWords API Team)]

Hi Alexander,

A fix is now in place for this issue. If you see any odd behavior on new batch jobs, please let me know.

Thanks,

Josh, AdWords API Team

[s...@feedonomics.com]

Hi Alexander,

Will the fix apply to me too?

[Josh Radcliff (AdWords API Team)]

Hi,

I expect the fix to resolve your issue as well.

Cheers,

Josh, AdWords API Team

[Alexander Cavalli]

Thanks Josh, finally got back around to testing this and everything seems to be working. Appreciate it!