@kevin >> sandbox account initialization logic didn't properly initialize accounts (and assigned them zeros).

[Sander]

Hello Kevin,

I took my problem out of the running topic on https://groups.google.com/forum/?fromgroups#!topic/adwords-api/RuzzccFvpE8 to avoid confusion and because that discussion is flagged as answered.

I just made a brand new account, but have the same result with zeros :

My code:

$user = new AdWordsUser(null, $username, $password, $developerToken);

$user->SetDefaultServer("https://adwords-sandbox.google.com/"); 

$user->SetClientId(null);

$campaignService = $user->GetService('CampaignService', 'v201109_1');

// Create selector.

$selector = new Selector();

$selector->fields = array('Id', 'Name');

$selector->ordering[] = new OrderBy('Name', 'ASCENDING');

// Create paging controls.

$selector->paging = new Paging(0, AdWordsConstants::RECOMMENDED_PAGE_SIZE);

do {

// Make the get request.

$page = $campaignService->get($selector);

// Display results.

if (isset($page->entries)) {

foreach ($page->entries as $campaign) {

printf("Campaign with name '%s' and id '%s' was found.\n",

$campaign->name, $campaign->id);

}

} else {

print "No campaigns were found.\n";

}

// Advance the paging index.

$selector->paging->startIndex += AdWordsConstants::RECOMMENDED_PAGE_SIZE;

} while ($page->totalNumEntries > $selector->paging->startIndex);

     $campaignService = $user->GetService('CampaignService', 'v201109');

   $customerSyncService = $user->GetService('CustomerSyncService', 'v201109');

  

   $accountService = $user->GetService("ServicedAccountService", 'v201109');

$selector = new ServicedAccountSelector();

$page = $accountService->get($selector);

 

echo "<PRE>";

print_r($page);

foreach ($page->accounts as $account) {

print "Customer ID: {$account->customerId}\n";

}

Resulting in:

No campaigns were found.

ServicedAccountGraph Object
(
    [accounts] => Array
        (
            [0] => Account Object
                (
                    [customerId] => 0
                    [login] => client_1+testapisandbox@gmail.com
                    [companyName] => 
                    [canManageClients] => 
                    [currencyCode] => 
                    [dateTimeZone] => 
                )

            [1] => Account Object
                (
                    [customerId] => 0
                    [login] => client_2+testapisandbox@gmail.com

                    [companyName] => 
                    [canManageClients] => 
                    [currencyCode] => 
                    [dateTimeZone] => 
                )

Am I in the wrong ?

[vaco sandbox]

i have also this problem... just created new MCC account 1h ago and all i got was [customerId] => 0 for all 5 accounts.

[Anash P. Oommen]

Hi,

I've reported this issue to the engineering team, I'll update this thread once I hear from them.

Cheers,

Anash P. Oommen,

AdWords API Advisor.

[Haixiao Yang]

The problem is still exist. Can this problem be fixed within this week??

在 2012年7月26日星期四UTC-7上午6时41分56秒，Anash P. Oommen写道：

[vlado vaco]

Hello,

any updates about this issue?

thank you for response

best regards

[Sage Lewis]

For the record, I believe this is my issue too. 

I'm using Ewan Heming's sandbox script and am getting this error:

Customer ID: 0 Customer ID: 0 Customer ID: 0 Customer ID: 0 Customer ID: 0 

Fatal error: Uncaught SoapFault exception: [soap:Server] [AuthorizationError.USER_PERMISSION_DENIED @ ] in /home/sagerock/public_html/AdWordsAPI/Google/Api/Ads/Common/Lib/AdsSoapClient.php:201 Stack trace: #0 /home/sagerock/public_html/AdWordsAPI/Google/Api/Ads/Common/Lib/AdsSoapClient.php(201): SoapClient->__soapCall('mutate', Array, NULL, Array, Array) #1 /home/sagerock/public_html/AdWordsAPI/Google/Api/Ads/AdWords/v201109/CampaignService.php(5728): AdsSoapClient->__soapCall('mutate', Array) #2 /home/sagerock/public_html/AdWordsAPI/sandbox2.php(53): CampaignService->mutate(Array) #3 {main} thrown in /home/sagerock/public_html/AdWordsAPI/Google/Api/Ads/Common/Lib/AdsSoapClient.php on line 201

I've tried a variety of Google accounts. 

When I put in the wrong credentials it gives me that error instead. So it appears I'm making a connection to the server.

Thanks for your help!

[vlado vaco]

Hello,

any updates in this issue please?

Cheers,

Vaco

On Thursday, July 26, 2012 3:41:56 PM UTC+2, Anash P. Oommen wrote:

[Elisaveta Manusheva]

Whats the progress on this issue? Its been a week now with no changes - could you please advise when we could expect a fix to this problem. Thank you for your reply in advance. 

Best,

Ely

[Yulong Yang]

I am stuck in this problem too. Now I have 5 client account with id = 0. When I use 0 as id in for example use_auth.py, it returns USER_PERMISSION_DENIED error.

[Michael Roterman]

Hi Anash,

Can you please update this topic? I am having the same problems like the rest in here.

Michael R.

[vlado vaco]

Hello,

any updates? Please, just say something, so we know what to expect...

On Wednesday, July 25, 2012 10:56:51 PM UTC+2, Sander wrote:

No campaigns were found.

ServicedAccountGraph Object
(
    [accounts] => Array
        (
            [0] => Account Object
                (
                    [customerId] => 0
                    [login] => client_1+te...@gmail.com
                    [companyName] => 
                    [canManageClients] => 
                    [currencyCode] => 
                    [dateTimeZone] => 
                )

            [1] => Account Object
                (
                    [customerId] => 0
                    [login] => client_2+te...@gmail.com

                    [companyName] => 
                    [canManageClients] => 
                    [currencyCode] => 
                    [dateTimeZone] => 
                )

[HotelASP]

Hello,

 

We are having the same problem. All five customersID are equal to 0.

 

We are using the c# .NET library and executed the GetCampaigns and after GetAccountHierarchy, exactly as explained in several places.

 

 We tried using 5 different google accounts, we tried v201109, v201109_1 and v201206.   We tried everything. No success.

 

Please help.

 

HotelASP Team

[James Scott]

On Wednesday, July 25, 2012 10:56:51 PM UTC+2, Sander wrote:

No campaigns were found.

ServicedAccountGraph Object
(
    [accounts] => Array
        (
            [0] => Account Object
                (
                    [customerId] => 0
                    [login] => client_1+te...@gmail.com
                    [companyName] => 
                    [canManageClients] => 
                    [currencyCode] => 
                    [dateTimeZone] => 
                )

            [1] => Account Object
                (
                    [customerId] => 0
                    [login] => client_2+te...@gmail.com

                    [companyName] => 
                    [canManageClients] => 
                    [currencyCode] => 
                    [dateTimeZone] => 
                )

[Kevin Winter]

Hi all,

  We apologize for this inconvenience.  We're working on implementing and testing a fix that we hope to roll out in the coming week or two.

- Kevin Winter

AdWords API Team

[Goran Jakovljevic]

Just a quick question as ive started working with Google API today and couldnt get any data, keep getting  " Customer ID: 7512789598 Customer ID: 5743374498 Customer ID: 4011561396 Customer ID: 5409744600 Customer ID: 3101657547 No matching campaigns were found. " as i am going through sandbox I suppose that I am having same problem as everyone else ? If someone can confirm this so that i dont lose time trying to fix it. 

Here is also the code:

<?php

 

require_once '../src/Google/Api/Ads/AdWords/Lib/AdWordsUser.php';

 

$username = "*********"; 

$password = "******";

$currencyCode = "******";

$developerToken = "************";

 

$user = new AdWordsUser(null, $username, $password, $developerToken);

$user->SetDefaultServer("https://adwords-sandbox.google.com/");

$user->LogAll();

$user->SetClientId(null);

 

try {

    $campaignService = $user->GetService("CampaignService", 'v201109');

    $page = $campaignService->get(new Selector());

} catch (Exception $e) {}

 

$accountService = $user->GetService("ServicedAccountService", 'v201109');

$selector = new ServicedAccountSelector();

$page = $accountService->get($selector);

 

foreach ($page->accounts as $account) {

    print "Customer ID: {$account->customerId}\n";

}

 

$customerId = $page->accounts[0]->customerId;

$user->SetClientId($customerId);

 

$campaignService = $user->GetService("CampaignService", 'v201109');

 

$campaign = new Campaign();

$campaign->name = "Test Sandbox Account #" + time();

$campaign->status = "ACTIVE";

$campaign->biddingStrategy = new ManualCPC();

 

$budget = new Budget();

$budget->period = 'DAILY';

$budget->amount = new Money((float) 10000000);

$budget->deliveryMethod = 'STANDARD';

$campaign->budget = $budget;

 

$networkSetting = new NetworkSetting();

$networkSetting->targetGoogleSearch = TRUE;

$campaign->networkSetting = $networkSetting;

 

$operation = new CampaignOperation();

$operation->operand = $campaign;

$operation->operator = 'ADD';

 

$operations = array($operation);

$result = $campaignService->mutate($operations);

//echo $result->value[0]->id;

//print_r($result);

//exit;

try {

$campaignService = $user->GetService('CampaignService', 'v201109');

// Create selector.

  $selector = new Selector();

  $selector->fields =

      array('Id', 'Name', 'Impressions', 'Clicks', 'Cost', 'Ctr');

  $selector->predicates[] =

      new Predicate('Impressions', 'GREATER_THAN', array(0));

  // Set date range to request stats for.

  $dateRange = new DateRange();

  $dateRange->min = date('Ymd', strtotime('-1 week'));

  $dateRange->max = date('Ymd', strtotime('-1 day'));

  $selector->dateRange = $dateRange;

  

  $campaignId = '';

// Create selector.

//$selector->ids = array($result->value[0]->id);

  // Create paging controls.

  $selector->paging = new Paging(0, AdWordsConstants::RECOMMENDED_PAGE_SIZE);

  do {

    // Make the get request.

    $page = $campaignService->get($selector);

//print_r($page);

    // Display results.

    if (isset($page->entries)) {

      foreach ($page->entries as $campaign) {

        printf("Campaign with name '%s' and id '%s' had the following stats "

            . "during the last week:\n", $campaign->name, $campaign->id);

        printf("  Impressions: %d\n", $campaign->campaignStats->impressions);

        printf("  Clicks: %d\n", $campaign->campaignStats->clicks);

        printf("  Cost: $%.2f\n", $campaign->campaignStats->cost->microAmount

            / AdWordsConstants::MICROS_PER_DOLLAR);

        printf("  CTR: %.2f%%\n", $campaign->campaignStats->ctr * 100);

      }

    } else {

      print "No matching campaigns were found.\n";

[Kevin Winter]

Hi,

  We just pushed out a fix for this bug.  Please create a new sandbox account and try again.

- Kevin Winter

AdWords API Team

[Kevin Winter]

Hi,

  Could you please clarify what calls you are making with the API?  If you follow the Getting Started with the Sandbox mini-guide, it will have you Add some campaigns and then Get them to verify your account has data.  A brand-new sandbox account won't have any data in it.

- Kevin Winter

AdWords API Team