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Error encountered while reading TIFF image, Image may be damaged of incompatible. Resave the image w

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monica_...@adobeforums.com

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Jul 30, 2008, 12:57:45 AM7/30/08
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I am currently running CS3, windows XP, service pack 2, with recent update, 5.03 installed today.

I just opened a 500 page document not in sections where 90% of the document is a placed PDF.

The PDFS were placed using a sample Script that came with Indesign, that instructs the PDF to automatically flow each page after another.

When scrolling through quickly in the pages pallette, I get the follwing error:-

"Error encountered while reading TIFF image, Image may be damaged of incompatible. Resave the image with different settings and try again."

I click OK.

Then I get the following error.....

" Could not complete request because of database error. The File "ABC.indd" is damaged (Error Code: 3).

Click OK....

Then I get the following error....

Adobe Indesign is shutting down. A serious error was detected. Please restart Indesign to recover work in any unsaved Indesign documents.

Then I get the error.......

Indesign.exe has encountered a problem and needs to close. We are sorry for any inconveneince.

And I have two buttons to click....

Debug or Close.....

If I click Debug, it closes Indesign.

Within this window there is also a window to gather further information....I click it and it tells me...

"Indesign.exe....Error Signature AppName: indesign.exe AppVer: 5.0.3.662
ModName: public.dll ModVer: 5.0.3.662 Offset: 0002e19a"

To view technical inforamtion about the error report, clikc here....

"Then it creates an error report and tells me where the report is located along with a scrollable window of 0xc0000005 and heap of zeros."

The report conatains a whole heap of CHECKSUM ERRORS.

CAN ANYONE PLEASE HELP??

I had these errors before updating to 5.03 and the patch hasn't rectified anything!!

Peter...@adobeforums.com

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Jul 30, 2008, 8:07:29 AM7/30/08
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Are you storing your files on a network share?

Are you able to open the file long enough to export to .inx?

Peter

monica_...@adobeforums.com

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Jul 30, 2008, 6:34:52 PM7/30/08
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I am storing the file that came from a network share and has sinced been moved to a external hard drive with a computer unattached to the main network.

Since your post I have saved it as a .inx file, so what do I do with that after I have done that?.....I don't have CS2 here?

Cheers
Monica.

Peter...@adobeforums.com

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Jul 30, 2008, 6:56:13 PM7/30/08
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Open the .inx file in CS3 (that's what you have, right?) and save as a new .indd.

I'd also be tempted to open the tiff in Photoshop and do a save as to re-write it.

Let us know if it helps.

Storing files on the network leaves you more open tot he risk of file damage during transfer and save operations.

Peter

monica_...@adobeforums.com

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Jul 30, 2008, 7:30:18 PM7/30/08
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Thats seems to have fixed it thank you so much.

I don't suppose you know of a quick way of creating a book from the unsectioned document, and making it into sections so that it isn't so bulky?

Regards,
Monica.

monica_...@adobeforums.com

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Jul 30, 2008, 7:31:01 PM7/30/08
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Peter...@adobeforums.com

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Jul 30, 2008, 10:10:24 PM7/30/08
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Create a new document the same page size. In the pages panel of the original document select a range of pages. From the panel menu select Move Pages To... and select the new document.

Repeat for each section.

You'll need to delete the extra blank page in each new doc when you are done.

Peter

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