Server Down ?

[Florian Frey]

Upload works but processing is not proceeding.

Florian Frey

[Geoff - Spherical Visions]

Jan I have a similar one, but it is also possibly a size problem as I am trying to get as close to the 2GByte TIF limit as possible ;-)  I'd rather not try to upload several more at slightly small sizes if its a server problem rather than my problem!

[Geoff - Spherical Visions]

Nope smaller ones seem to be going thru OK. so it must be the file size :-(

[Jan Vrsinsky | User Advocate, 360Cities]

Most likely it's the file size.

If you want more info you'll need to tell me the filename and an approximate time and date when you uploaded it. And please don't delete the file after you try to upload it otherwise the info will be lost except for in the server logs in which it's not easy to browse through.

[Geoff - Spherical Visions]

Jan, Thanks but I've already deleted it, I'll try an uncompressed TIF slightly smaller in size, the original was 46000x23000, I had reduced it to 37500x18750 which is 2.011GBytes, so I'll try 37000x18500=1.958GBytes, compressed it should be around 1.5GBytes to FTP up so only a few hours ;-)

[Franck Masschelein]

Hi,
Is there currently a problem with the processing of panos ?
I uploaded one this morning (more than 4 hours now) and it is still "not yet processed". Usually the processing is extremely fast...
I tried to upload the pano again twice but same punition (I deleted the duplicates now).
It's not a big file (less than 20 MB).
Does anyone have the same problem ?
Thanks.
Franck

[Elena Martínez - 360Cities]

Hi Franck,

Thanks for letting us know that.

There is a problem with the server and our team is working on it.

Regards,

Elena

[Elena Martínez - 360Cities]

Hello,

The server is working now.

Regards,

Elena

[Joe Griffin]

Elena,

 

A few panoramas I uploaded yesterday are still not processing.  Should I upload them again or wait?

 

Thanks--

 

Joe

[Elena Martínez - 360Cities]

Hello Joe,

You should upload you panoramas again. I regret any inconveniences this may have caused you.

Regards,

Elena

 

[Joe Griffin]

Thanks!

Joe

On May 29, 8:25 am, Elena Martínez - 360Cities

<elenamartinezbo...@gmail.com> wrote:
> Hello Joe,
>
> You should upload you panoramas again. I regret any inconveniences this may
> have caused you.
>

> *Regards,*
> *
> *
> *Elena*
>
>
>
> - Hide quoted text -
>
> - Show quoted text -

[Franck Masschelein]

Hi Elena,

Thanks for feedback.
In my case, my last pano has finally been processed without having to delete it and upload it again :)
Welcome in 360Cities team !

Regards.

Franck

[HighDesertView]

It seems to be up and down this morning.

[Geoff - Spherical Visions]

Its the new Quantum processor there using its both UP and DOWN at the same time ;-)

[HighDesertView]

And having once "measured" the system, you collapse the multi-verse and are trapped in that state going forward.

[HighDesertView]

Browsing is working.  Editing is down.

[Franck Masschelein]

Hi,
At this time, 360cities.net is down for me.
Blog is OK.

Franck

[Franck Masschelein]

Ah ! The site is back again !  :)