Integrated Genome Browser Help Desk - Google Groups

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Use this forum to ask questions about Integrated Genome Browser.

Install IGB or learn more at: https://bioviz.org

You can also get IGB installers from:

Sourceforge: https://sourceforge.net/projects/genoviz/files/
IGB source code repository Downloads section: https://bitbucket.org/lorainelab/integrated-genome-browser/downloads/

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Feb 13

IGB User's Guide - downloadable files, wiki not available

Hello everybody, The searchable IGB Users' Guide Confluence Web site is currently unavailable

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IGB User's Guide - downloadable files, wiki not available

Hello everybody, The searchable IGB Users' Guide Confluence Web site is currently unavailable

Feb 13

Jan 20

IGB 10.2.0 released

IGB 10.2.0 has been released for Windows, Mac, and Linux. Some highlights include: You can now color-

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IGB 10.2.0 released

IGB 10.2.0 has been released for Windows, Mac, and Linux. Some highlights include: You can now color-

Jan 20

11/21/25

The outage is now resolved. Please don't hesitate to reach out to our team if you experience any

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The outage is now resolved. Please don't hesitate to reach out to our team if you experience any

11/21/25

5/1/25

The IGB team needs your help! Write a letter of support to keep IGB running!

The IGB team's funding expires in May of 2026. To continue our work after that, we are applying

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The IGB team needs your help! Write a letter of support to keep IGB running!

The IGB team's funding expires in May of 2026. To continue our work after that, we are applying

5/1/25

1/13/25

IGB App Store is currently down

This issue has been revolved and the IGB App Store is now back up and running. On Tuesday, January 7,

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IGB App Store is currently down

This issue has been revolved and the IGB App Store is now back up and running. On Tuesday, January 7,

1/13/25

11/15/24

IGB 10.1.0 released

We are excited to announce that we have released IGB 10.1.0 Some highlights: UCSC genomes and tracks

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IGB 10.1.0 released

We are excited to announce that we have released IGB 10.1.0 Some highlights: UCSC genomes and tracks

11/15/24

7/22/24

Planned outage of IGB data providers from Monday July 22 through Tuesday July 23rd, 2024

Some of the IGB Quickload data providers, including igbquickload.org, will be down for scheduled

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Planned outage of IGB data providers from Monday July 22 through Tuesday July 23rd, 2024

Some of the IGB Quickload data providers, including igbquickload.org, will be down for scheduled

7/22/24

7/19/24

IGB data provider experiencing issues

The issue with the data provider has been resolved. IGB should be running normally. Please let us

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IGB data provider experiencing issues

The issue with the data provider has been resolved. IGB should be running normally. Please let us

7/19/24

Nowlan Freese, … Nowlan Freese5

6/7/24

IGB 10.0.0 released

Hi Sachi, We were able to add back support for USEQ in IGB. You can download the IGB Early Access

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IGB 10.0.0 released

Hi Sachi, We were able to add back support for USEQ in IGB. You can download the IGB Early Access

6/7/24

Nowlan Freese, IGB Helper2

5/7/24

Known issue where spaces in file or folder names can cause files not to load in IGB

We've released a new version of IGB (v. 10.0.1) that fixes the bug preventing bigwig and bigbed

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Known issue where spaces in file or folder names can cause files not to load in IGB

We've released a new version of IGB (v. 10.0.1) that fixes the bug preventing bigwig and bigbed

5/7/24

3/26/24

macOS 14.4 update on Apple silicon (M1, M2, M3) will cause Java programs such as IGB to crash

The macOS 14.4.1 update should fix the issue with Java programs crashing. Please let us know if you

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macOS 14.4 update on Apple silicon (M1, M2, M3) will cause Java programs such as IGB to crash

The macOS 14.4.1 update should fix the issue with Java programs crashing. Please let us know if you

3/26/24

3/4/24

Weekly Office Hours

Starting this week, we will be holding weekly office hours to answer any questions you might have

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Weekly Office Hours

Starting this week, we will be holding weekly office hours to answer any questions you might have

3/4/24

Nowlan Freese, Nowlan Freese2

2/12/24

Genome not available at this time. Please check that the appropriate data source is available.

The issue has been resolved. If you added the temporary workaround and are now seeing two gene

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Genome not available at this time. Please check that the appropriate data source is available.

The issue has been resolved. If you added the temporary workaround and are now seeing two gene

2/12/24

Marisa Faustino, … Nowlan Freese10

12/22/23

IGB Mac Ventura 13.5

We are preparing a major update to IGB that appears to fix the issue on our Apple laptops. We will be

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IGB Mac Ventura 13.5

We are preparing a major update to IGB that appears to fix the issue on our Apple laptops. We will be

12/22/23

Lakshmi Mahendrawada, … Nowlan Freese6

12/22/23

IGB app takes very long time to open in Mac

Hi Lakshmi, We are preparing a major update to IGB that may fix this issue. We will be releasing the

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IGB app takes very long time to open in Mac

Hi Lakshmi, We are preparing a major update to IGB that may fix this issue. We will be releasing the

12/22/23

Emilia Dimitrova, Nowlan Freese3

12/21/23

IGB has stopped loading

If you would like to try out our newest build of IGB for Windows, the link is below. Note that this

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IGB has stopped loading

If you would like to try out our newest build of IGB for Windows, the link is below. Note that this

12/21/23

Leena Shah, Nowlan Freese2

6/21/23

Conversion of raw data into bedgraph files

Hi Leena, The supplementary file data at the GEO link (https://www.ncbi.nlm.nih.gov/geo/query/acc.cgi

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Conversion of raw data into bedgraph files

Hi Leena, The supplementary file data at the GEO link (https://www.ncbi.nlm.nih.gov/geo/query/acc.cgi

6/21/23

Leena Shah, Nowlan Freese2

6/9/23

Converting XLSX files into BED or BAM files

I converted the files to bedgraph since that's what the data resembled to me. Let me know if this

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Converting XLSX files into BED or BAM files

I converted the files to bedgraph since that's what the data resembled to me. Let me know if this

6/9/23

Jonathan Monin, … Stay with Rezanur & Tania4

5/6/23

Dear Nowlan Thank you so much. I also had this issue and now resolved. I'll post some queries if

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Dear Nowlan Thank you so much. I also had this issue and now resolved. I'll post some queries if

5/6/23

David N Levy, Nowlan Freese2

3/23/23

Crashes with trying to save session

Which version of IGB are you using? I will see if I can reproduce the issue on my Mac. To get the IGB

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Crashes with trying to save session

Which version of IGB are you using? I will see if I can reproduce the issue on my Mac. To get the IGB

3/23/23

11/7/22

IGB 9.1.10 released

We are excited to announce that we have released IGB 9.1.10. Some highlights: Fixed an issue where

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IGB 9.1.10 released

We are excited to announce that we have released IGB 9.1.10. Some highlights: Fixed an issue where

11/7/22

7/14/22

Issue with IGB freezing on Mac OS Monterey version 12.3.1 and later

Several users have experienced issues with IGB freezing on Mac OS Monterey version 12.3.1 and later.

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Issue with IGB freezing on Mac OS Monterey version 12.3.1 and later

Several users have experienced issues with IGB freezing on Mac OS Monterey version 12.3.1 and later.

7/14/22

Lingrui Zhang, … Nowlan Freese4

7/14/22

Hi Rebecca, Please try downloading and installing IGB from this link: https://bitbucket.org/

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Hi Rebecca, Please try downloading and installing IGB from this link: https://bitbucket.org/

7/14/22

Mason Lee, Nowlan Freese2

7/7/22

Strange Scores on Reads in a Predicted Intron Site

Hi Mason, It looks like the Label Field is set to "scores" in IGB. Assuming that is the

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Strange Scores on Reads in a Predicted Intron Site

Hi Mason, It looks like the Label Field is set to "scores" in IGB. Assuming that is the

7/7/22

Xiao Lei, Nowlan Freese2

4/7/22

IGB depth graph for customer genomes

Hi Xiao, You can create a depth graph from a bam file using IGB Track Operations. To create a depth

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IGB depth graph for customer genomes

Hi Xiao, You can create a depth graph from a bam file using IGB Track Operations. To create a depth

4/7/22

Xiao Lei, Ann Loraine2

4/7/22

Hi, Thanks for your question! There are currently two available versions of IGB available from the

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Hi, Thanks for your question! There are currently two available versions of IGB available from the

4/7/22

1/25/22

IGB User's Guide new location: wiki.bioviz.org

We have recently finished migrating the IGB User's Guide to a new location: wiki.bioviz.org

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IGB User's Guide new location: wiki.bioviz.org

We have recently finished migrating the IGB User's Guide to a new location: wiki.bioviz.org

1/25/22

Steven Walsh, … Nowlan Freese4

1/25/22

We are currently developing a site that will allow for the public UCSC track hubs to be visible in

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We are currently developing a site that will allow for the public UCSC track hubs to be visible in

1/25/22

Xiao Lei, Nowlan Freese2

12/17/21

IGB browser (Mac version 9.1.10) frozen frequently

Hi Xiao, I will see if I can replicate this issue on my Mac. Since you are on the early access

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IGB browser (Mac version 9.1.10) frozen frequently

Hi Xiao, I will see if I can replicate this issue on my Mac. Since you are on the early access

12/17/21

Xiao Lei, Nowlan Freese2

12/17/21

IGB depth graph: solid box vs open box

Hi Xiao, Depending on the level of zoom or data density the graphs may render slightly differently. I

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IGB depth graph: solid box vs open box

Hi Xiao, Depending on the level of zoom or data density the graphs may render slightly differently. I

12/17/21

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