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Google Mobile Ads SDK Technical Forum
This is the technical discussion forum for the Google Mobile Ads SDK. It provides:
SDK announcements and updates
Technical SDK support across
Android
,
iOS
,
Flutter
, and some
game engines
A place to report SDK feature requests or bugs / crashes
IMPORTANT: Official posts/replies from the Mobile Ads SDK Technical Support Team come from
mobileadssdk@forumsupport.goog
le.
<Scroll down for more information>
Choose a category to get started, or
Browse All Discussions
to get a single view of all topics.
Also check out the
developer documentation
for additional information!
Out of scope Topics
For Google
AdMob
product questions (reporting, PIN issues, performance, etc), consult the AdMob
Help Center
or the
AdMob Product forum
For
Google AdMob API
questions, consult the
Google AdMob API developer forum
For
Google Ad Manager serving
questions, see the
Ad Manager product forums
Out of scope questions will be locked in an effort to keep discussions technical.
Thanks for reading, and happy posting!
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studiobbq
,
Mobile Ads SDK Forum Advisor
2
Jun 7
"pending review"
Hi, I understand your concern about the pending review status of your “10MIN HEROES” app. To assist
unread,
"pending review"
Hi, I understand your concern about the pending review status of your “10MIN HEROES” app. To assist
Jun 7
CYTOTEC21
,
Mobile Ads SDK Forum Advisor
2
Jun 7
HI
Hi, Please be informed that our support channel can only best assist you with regards to Google
unread,
HI
Hi, Please be informed that our support channel can only best assist you with regards to Google
Jun 7
studiobbq
Jun 7
pending review"
The app was found, but it remains in "pending review" status and the review hasn't
unread,
pending review"
The app was found, but it remains in "pending review" status and the review hasn't
Jun 7
Jonathan
,
Mobile Ads SDK Forum Advisor
2
Jun 6
Lost of revenue due to ads
Hi, Yes, Muting your app reduces video ad eligibility and might reduce your app's ad revenue. For
unread,
Lost of revenue due to ads
Hi, Yes, Muting your app reduces video ad eligibility and might reduce your app's ad revenue. For
Jun 6
CJrvle
, …
Mobile Ads SDK Forum Advisor
4
Jun 6
Cant select my app from the App Store
Hi, We would like to inform you that this product officially offers support in only English. It would
unread,
Cant select my app from the App Store
Hi, We would like to inform you that this product officially offers support in only English. It would
Jun 6
Liran Barsisa
,
Mobile Ads SDK Forum Advisor
6
Jun 6
Bug: getting exception for native ads: "AndroidRuntimeException: requestFeature() must be called before adding content"
You can't just ignore hundreds of crash reports via Crashlytics, just because you can't
unread,
Bug: getting exception for native ads: "AndroidRuntimeException: requestFeature() must be called before adding content"
You can't just ignore hundreds of crash reports via Crashlytics, just because you can't
Jun 6
Jeffrey Blayney
,
Mobile Ads SDK Forum Advisor
2
Jun 6
Help with iOS ATT, AdMob iOS SDK
Hi Jeff, Thank you for contacting the Mobile Ads SDK support team. No worries, your questions are
unread,
Help with iOS ATT, AdMob iOS SDK
Hi Jeff, Thank you for contacting the Mobile Ads SDK support team. No worries, your questions are
Jun 6
Liran Barsisa
Jun 6
Bug: Using Admob native ads alone, getting MissingWebViewPackageException when calling MobileAds.initialize
implementation "com.google.android.gms:play-services-ads:23.1.0" It crashes right on the
unread,
Bug: Using Admob native ads alone, getting MissingWebViewPackageException when calling MobileAds.initialize
implementation "com.google.android.gms:play-services-ads:23.1.0" It crashes right on the
Jun 6
Temosho Shaku
Jun 6
'RNGoogleMobileAdsModule' could not be found
Hi, I get this error ERROR Invariant Violation: TurboModuleRegistry.getEnforcing(...): '
unread,
'RNGoogleMobileAdsModule' could not be found
Hi, I get this error ERROR Invariant Violation: TurboModuleRegistry.getEnforcing(...): '
Jun 6
Hassan Jamila
,
Mobile Ads SDK Forum Advisor
10
Jun 6
The html5 ads are not paused after dismissing the view controller
Hi Hassan, We are unable to reproduce the issue in our samples, kindly provide us a sample project
unread,
The html5 ads are not paused after dismissing the view controller
Hi Hassan, We are unable to reproduce the issue in our samples, kindly provide us a sample project
Jun 6
Mobile Ads SDK Forum Advisor
, …
alex...@gmail.com
9
Jun 6
RE: [google-admob-ads-sdk] collapsible banner ads cause memory leaks.
Ok new findings, it only happens when the banner is expanded, if banner is collapsed no memory leak
unread,
RE: [google-admob-ads-sdk] collapsible banner ads cause memory leaks.
Ok new findings, it only happens when the banner is expanded, if banner is collapsed no memory leak
Jun 6
Slobodan Nichevski
,
Mobile Ads SDK Forum Advisor
2
Jun 6
Unable to start activity ComponentInfo{google.android.gms.ads.NotificationHandlerActivity} : NullPointerException
Hi Slobodan, Please be advised that if you do not have the Nexus 5x Android 8.1.0 device, it can be
unread,
Unable to start activity ComponentInfo{google.android.gms.ads.NotificationHandlerActivity} : NullPointerException
Hi Slobodan, Please be advised that if you do not have the Nexus 5x Android 8.1.0 device, it can be
Jun 6
Bubblesoft
,
Mobile Ads SDK Forum Advisor
9
Jun 5
Similar memory leak for WebView banners and Native ads
I also submitted and issue to the example github repo, with even more details for reproducing it:
unread,
Similar memory leak for WebView banners and Native ads
I also submitted and issue to the example github repo, with even more details for reproducing it:
Jun 5
Sanchit Mahajan
,
Mobile Ads SDK Forum Advisor
2
Jun 5
Admob ads not showing
Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you please confirm whether you
unread,
Admob ads not showing
Hi, Thank you for contacting the Mobile Ads SDK Support team. Could you please confirm whether you
Jun 5
wem
, …
Rehman Ali
3
Jun 5
Suddenly I received the message "Asset is using ImageView instead of MediaView"
Plz details send me On Tue, Jun 4, 2024, 11:01 wem <a...@vv-e-nn.com> wrote: Hi. I'm
unread,
Suddenly I received the message "Asset is using ImageView instead of MediaView"
Plz details send me On Tue, Jun 4, 2024, 11:01 wem <a...@vv-e-nn.com> wrote: Hi. I'm
Jun 5
James N
,
Mobile Ads SDK Forum Advisor
2
Jun 5
Mediation Support for Amazon & Google Play | Initializes with wrong App ID
Hi, By reviewing your concern, I understand that you are facing issues with mediation. Kindly provide
unread,
Mediation Support for Amazon & Google Play | Initializes with wrong App ID
Hi, By reviewing your concern, I understand that you are facing issues with mediation. Kindly provide
Jun 5
Ty G
,
Mobile Ads SDK Forum Advisor
4
Jun 5
Adding AdMob Causes App Crash (Android)
Hi, Can you confirm whether you are facing same issue with our sample project. If you are able to run
unread,
Adding AdMob Causes App Crash (Android)
Hi, Can you confirm whether you are facing same issue with our sample project. If you are able to run
Jun 5
Gary Davis
,
Mobile Ads SDK Forum Advisor
2
Jun 5
Hi, Thank you for contacting the Mobile Ads SDK Support team. Please be informed that our support
unread,
Hi, Thank you for contacting the Mobile Ads SDK Support team. Please be informed that our support
Jun 5
FreeLearning
,
Mobile Ads SDK Forum Advisor
8
Jun 4
The size of the "documents and data" app is continuously increasing
Thank you Il giorno martedì 4 giugno 2024 alle 16:24:26 UTC+2 Mobile Ads SDK Forum Advisor ha scritto
unread,
The size of the "documents and data" app is continuously increasing
Thank you Il giorno martedì 4 giugno 2024 alle 16:24:26 UTC+2 Mobile Ads SDK Forum Advisor ha scritto
Jun 4
IAmeku
,
Mobile Ads SDK Forum Advisor
2
Jun 4
Unable to upload an image for identification on the payment screen.
Hi, Thank you for contacting Mobile ads SDK support team. Please follow this information for common
unread,
Unable to upload an image for identification on the payment screen.
Hi, Thank you for contacting Mobile ads SDK support team. Please follow this information for common
Jun 4
Jan Strnad
,
Mobile Ads SDK Forum Advisor
2
Jun 4
Consent management V2
Hi Jan, Thank you for contacting the Mobile Ads SDK Support team. In addition to the CMP feature,
unread,
Consent management V2
Hi Jan, Thank you for contacting the Mobile Ads SDK Support team. In addition to the CMP feature,
Jun 4
Quoc Dat
,
Mobile Ads SDK Forum Advisor
2
Jun 4
I can't see the consent forms on built android app, but it shows on the editor.
Hi, Thank you for contacting the Mobile Ads SDK Support team. We were unable to identify any problems
unread,
I can't see the consent forms on built android app, but it shows on the editor.
Hi, Thank you for contacting the Mobile Ads SDK Support team. We were unable to identify any problems
Jun 4
And iOS
,
Mobile Ads SDK Forum Advisor
4
Jun 3
GADBannerViewDelegate method called an unlimited number of times
Hi, I've checked in iPhone 14.5, but I don't see any issue with banner ads loading calling
unread,
GADBannerViewDelegate method called an unlimited number of times
Hi, I've checked in iPhone 14.5, but I don't see any issue with banner ads loading calling
Jun 3
Neon Gaming
,
Mobile Ads SDK Forum Advisor
2
Jun 3
PublisherFirstPartyIdEnabled value based on Player Choice In App Tracking Transparency(ATT) Popup
Hi, Thank you for contacting us. Publisher first-party ID is enabled by default, but you can disable
unread,
PublisherFirstPartyIdEnabled value based on Player Choice In App Tracking Transparency(ATT) Popup
Hi, Thank you for contacting us. Publisher first-party ID is enabled by default, but you can disable
Jun 3
Dhiya Ulhaq
,
Mobile Ads SDK Forum Advisor
2
Jun 3
Ad failed to load : 3
Hi, By reviewing your concern, I understand that rewarded ads stopped showing with error code 3.
unread,
Ad failed to load : 3
Hi, By reviewing your concern, I understand that rewarded ads stopped showing with error code 3.
Jun 3
Una
,
Mobile Ads SDK Forum Advisor
2
Jun 3
My app is publicly available on google play but i still can't link it through admob
Hi, I have tried searching the app with provided URL and was able to find your app in AdMob account.
unread,
My app is publicly available on google play but i still can't link it through admob
Hi, I have tried searching the app with provided URL and was able to find your app in AdMob account.
Jun 3
Maxter
,
Mobile Ads SDK Forum Advisor
5
Jun 3
Family-Friendly Game Ad Compliance Issue
Thank you so much for your attention! It seems I was receiving the responses in my spam mailbox and I
unread,
Family-Friendly Game Ad Compliance Issue
Thank you so much for your attention! It seems I was receiving the responses in my spam mailbox and I
Jun 3
Kaede
,
Mobile Ads SDK Forum Advisor
2
Jun 3
I can't find my app in AdMob's app search.
Hi, Please note that your app should be available on the app store, it may take 24 to 48 hours before
unread,
I can't find my app in AdMob's app search.
Hi, Please note that your app should be available on the app store, it may take 24 to 48 hours before
Jun 3
Idle System, Inc.
,
Mobile Ads SDK Forum Advisor
2
Jun 3
Unable to Link Game on Admob
Hi, Please note that your app should be available on the app store, it may take 24 to 48 hours before
unread,
Unable to Link Game on Admob
Hi, Please note that your app should be available on the app store, it may take 24 to 48 hours before
Jun 3
Mirawo
,
Mobile Ads SDK Forum Advisor
2
Jun 2
Is it a violation to show ump consent while a banner ad is showing?
Hi, Some consent forms require the user to modify their consent at any time. Adhere to the following
unread,
Is it a violation to show ump consent while a banner ad is showing?
Hi, Some consent forms require the user to modify their consent at any time. Adhere to the following
Jun 2