Bug? Language Change Breaks Safe Doc

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Avrohom Eliezer Friedman

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Feb 16, 2025, 10:22:23 PMFeb 16
to Jason Huang, safedoc-...@xfanatical.com
Hi,

We had a student change his Google language to Spanish and Safe Doc stopped blocking (at least some) elements on the page.

What can we do to stop this?

Sere video attached or at https://youtu.be/d2aVvkQs69g





-----
Avrohom Eliezer Friedman
IT Director

Yeshiva Toras Chaim Toras Emes
305-944-5344 x222 (o)
305-494-2055 (cell)
aefri...@ytcte.org


Language Change Breaks Safe Doc.mp4

Jason Huang

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Feb 17, 2025, 12:47:37 PMFeb 17
to xFanatical Safe Doc Community, Avrohom Eliezer Friedman
Hello Avrohom, 

It's not a bug. xFanatical Safe Doc only supports English language. Please see System Requirements for xFanatical Safe Doc
As a workaround, you can request students to change their language back to English, and blacklist the page https://myaccount.google.com/language to prevent students from changing their primary language settings. 

Thank you.

Avrohom Eliezer Friedman

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Feb 17, 2025, 12:51:14 PMFeb 17
to Jason Huang, xFanatical Safe Doc Community
Thanks for your reply, I will do that, but Students can easily change the language at home. 

Can you add the ability to "block" usage of Google Drive if they are in a non-supported language? (Like you do with shared Google Docs)




-----
Avrohom Eliezer Friedman
IT Director

Yeshiva Toras Chaim Toras Emes
305-944-5344 x222 (o)
305-494-2055 (cell)
aefri...@ytcte.org



Jason Huang

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Feb 17, 2025, 1:02:54 PMFeb 17
to xFanatical Safe Doc Community, Avrohom Eliezer Friedman, xFanatical Safe Doc Community, Jason Huang
Hello Avrohom, 

I will forward your request to our team for further investigation. If it's possible, we will share an update.
Thank you for your feedback. 
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