Conflict between BlockAddImageByUrl and BlockStockAndWeb

[Kate Masterson (Staff)]

We have the following two settings in our instance:

"BlockStockAndWeb": {
        "Value": false
     },

"BlockAddImageByUrl": {
        "Value": true
    },

With BlockAddImageByUrl set to true, the "By URL" option is removed from the Insert > Image menu, which is what we want. But it also appears to prevent anything from loading in the Insert > Image > Stock & Web. Students see the Stock & Web menu option, select it, and the side menu pops out. But no images load in the side menu. Is this an intended behavior?

Thank you for any insight you can provide!

Kate

Kate Masterson
Assistant Director of Digital Security & Privacy
Carmel Clay Schools
Carmel, Indiana

[Jason Huang]

Hello Kate, 

It is not the intended behavior. When the BlockStockAndWeb policy is turned off, at least the Stock images ➔ section should still appear so that students can find stock images.

Since the Stock images ➔ section is not showing, it's unclear whether factors than xFanatical Safe Doc may be affecting the functionality. Our team would be happy to help identify the root cause.

The 2 policies BlockAddImageByUrl and BlockStockAndWeb do not conflict. In the Stock & web feature, 2 separate policies manage the subtle features.

• BlockGIFAndSticker disables the GIFs and Stickers sections.
• EnableImageSearch disables the Google images ➔ section. 

If you need these features, you can turn off both policies. 

"BlockGIFAndSticker": {

  "Value": false

},

"EnableImageSearch": {

  "Value": true

} 

I hope it works for you. 

Thank you.

--

Jason Huang

Product Manager at xFanatical

[Matthew Weiner]

Just as a heads up I am seeing the exact same behavior on my end, the teachers just started reporting it this week, this may be an unintended consequence of a code change by Google.  I'd be willing to work on finding a root cause if necessary.

[Chris Murchison]

I'm seeing the same issue as the original poster, the sidebar is not populating if SafeDoc is in effect on the OU.  We use SafeDoc throughout our Elementary School but on a case-by-case basis for our Middle and High School.  Only Elementary students are having this issue.

[Jason Huang]

Hello admins, good news. We've identified the root cause of the Stock & web issue from the BlockAddImageByUrl policy, and resolved the issue in the upcoming xFanatical Safe Doc version 1.58.2. Once students receive the update in 1-2 business days, they would can resume using stock images in Google Slides. No actions are required from your end. 

Thank you for reporting and helping reproducing the issue. 

--

Jason Huang

Product Manager at xFanatical

[Chris Murchison]

That's great news, thank you! 

[Matthew Weiner]

Excellent, thanks for your efforts on getting this resolved so quickly!

-----------+++++++--------
Matthew Weiner
Assistant Director
Technology Department
Lakeland Central School District
Shrub Oak, NY
(914) 245-1700

Fax: (914) 245-9467
mlwe...@lakelandschools.org

[Kate Masterson (Staff)]

Fantastic! Thank you so much!