We wanted to inform you of several important updates that were released today for the WorkAbility Database system (06/03/2025).
As we approach the end of the WorkAbility I program year, we recognize that learning and navigating this new database system has presented challenges for everyone. We want to acknowledge the effort and patience you've all shown during this transition period. Despite the learning curve, we are confident that each of you will be able to successfully submit your end-of-year information by the deadline.
We strongly encourage all grantees to begin entering your program data as soon as possible. Early data entry allows sufficient time to:
Getting your data entered early helps ensure a smooth submission process and provides adequate time to address any unexpected challenges that may arise.
To ensure you receive the most appropriate and timely assistance, please follow this support structure:
For questions about WHAT information to enter in the system:
For technical issues, database errors, or system malfunctions:
Following this chain of command ensures that you receive the right type of support quickly and helps us maintain clear communication channels throughout the reporting process.
CDE Reporting - Student Baseline and Follow Along Data Page The baseline data page has been significantly improved to make data management easier:
CDE Reporting - Submit Follow-Up Data Page Similar improvements have been made to the follow-up data page:
The development team has been actively addressing database performance issues including timeouts and slow page loading. Several updates have been released with more improvements coming soon. We appreciate your patience as these enhancements continue to roll out.
Please note: A recent Safari browser update is currently preventing users from saving Array of Services. We recommend using Chrome, Firefox, or Edge browsers while this issue is being resolved.
We're here to support you through the reporting process and ensure everyone can successfully complete their end-of-year submissions.
Lisa and Katherine
Your WorkAbility I Region 5 TEC Representatives