Frequent Application errors

r.kla...@agisoft.nl

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Nov 26, 2016, 3:07:59 AM11/26/16

to Support

Hello,

We're using IISpeed on a server with 600 websites on 20 sites now and we're getting the following frequent (40 times a day) errors.

All websites that are using IISpeed are working, but it's still a bit worrying, and at this point I don't want to scale up.

Hope you can help out!
Regards,

----------------------------------------------------------------------------

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8
Faulting module name: iispeedmodule.dll, version: 2.0.3.0, time stamp: 0x576be361
Exception code: 0xc0000005
Fault offset: 0x00066ce6
Faulting process id: 0x9864
Faulting application start time: 0x01d247b7d79408e0
Faulting application path: C:\Windows\SysWOW64\inetsrv\w3wp.exe
Faulting module path: C:\Program Files (x86)\we-amp\iispeed\release\iispeedmodule.dll
Report Id: 184632a0-b3ab-11e6-ba2d-52540056028e

----------------------------------------------------------------------------

Fault bucket , type 0
Event Name: APPCRASH
Response: Niet beschikbaar
Cab Id: 0

Problem signature:
P1: w3wp.exe
P2: 7.5.7601.17514
P3: 4ce7a5f8
P4: iispeedmodule.dll
P5: 2.0.3.0
P6: 576be361
P7: 80000003
P8: 000af9e0
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_94b2325f808bc5233b27e0704ba954a8295a17_0cad1867

Analysis symbol:
Rechecking for solution: 0
Report Id: 18358900-b3ab-11e6-ba2d-52540056028e

----------------------------------------------------------------------------

Version=1
EventType=APPCRASH
EventTime=131246194125808000
ReportType=2
Consent=1
ReportIdentifier=18358901-b3ab-11e6-ba2d-52540056028e
IntegratorReportIdentifier=18358900-b3ab-11e6-ba2d-52540056028e
WOW64=1
Response.type=4
Sig[0].Name=Naam van de toepassing
Sig[0].Value=w3wp.exe
Sig[1].Name=Versie van toepassing
Sig[1].Value=7.5.7601.17514
Sig[2].Name=Tijdstempel van toepassing
Sig[2].Value=4ce7a5f8
Sig[3].Name=Naam van foutmodule
Sig[3].Value=iispeedmodule.dll
Sig[4].Name=Versie van foutmodule
Sig[4].Value=2.0.3.0
Sig[5].Name=Tijdstempel van foutmodule
Sig[5].Value=576be361
Sig[6].Name=Uitzonderingscode
Sig[6].Value=80000003
Sig[7].Name=Uitzonderingsmarge
Sig[7].Value=000af9e0
DynamicSig[1].Name=Versie van besturingssysteem
DynamicSig[1].Value=6.1.7601.2.1.0.272.7
DynamicSig[2].Name=Landinstelling-id
DynamicSig[2].Value=1043
DynamicSig[22].Name=Aanvullende informatie 1
DynamicSig[22].Value=a720
DynamicSig[23].Name=Aanvullende informatie 2
DynamicSig[23].Value=a72067dbe402859ecca0f3300502a308
DynamicSig[24].Name=Aanvullende informatie 3
DynamicSig[24].Value=e9a6
DynamicSig[25].Name=Aanvullende informatie 4
DynamicSig[25].Value=e9a678cfaa2dc634fb2c8b7a70316a18
UI[2]=C:\Windows\SysWOW64\inetsrv\w3wp.exe
LoadedModule[0]=C:\Windows\SysWOW64\inetsrv\w3wp.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[7]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[8]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[9]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\Windows\system32\pcwum.DLL
LoadedModule[11]=C:\Windows\syswow64\USER32.dll
LoadedModule[12]=C:\Windows\syswow64\GDI32.dll
LoadedModule[13]=C:\Windows\syswow64\LPK.dll
LoadedModule[14]=C:\Windows\syswow64\USP10.dll
LoadedModule[15]=C:\Windows\syswow64\ole32.dll
LoadedModule[16]=C:\Windows\SysWOW64\inetsrv\IISUTIL.dll
LoadedModule[17]=C:\Windows\system32\IMM32.DLL
LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[19]=C:\Windows\system32\ntmarta.dll
LoadedModule[20]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[21]=C:\Windows\SysWOW64\inetsrv\w3wphost.dll
LoadedModule[22]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[23]=C:\Windows\SysWOW64\inetsrv\nativerd.dll
LoadedModule[24]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[25]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[26]=C:\Windows\system32\XmlLite.dll
LoadedModule[27]=C:\Windows\system32\ktmw32.dll
LoadedModule[28]=C:\Windows\SysWOW64\inetsrv\IISRES.DLL
LoadedModule[29]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[30]=C:\Windows\system32\rsaenh.dll
LoadedModule[31]=C:\Windows\system32\mscoree.dll
LoadedModule[32]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[33]=C:\Windows\system32\mlang.dll
LoadedModule[34]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[35]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6229_none_d089f796442de10e\MSVCR80.dll
LoadedModule[38]=C:\Windows\system32\inetsrv\iiscore.dll
LoadedModule[39]=C:\Windows\SysWOW64\inetsrv\W3TP.dll
LoadedModule[40]=C:\Windows\SysWOW64\inetsrv\w3dt.dll
LoadedModule[41]=C:\Windows\system32\HTTPAPI.dll
LoadedModule[42]=C:\Windows\system32\slc.dll
LoadedModule[43]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[44]=C:\Windows\syswow64\NSI.dll
LoadedModule[45]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[46]=C:\Windows\system32\faultrep.dll
LoadedModule[47]=C:\Windows\system32\Secur32.dll
LoadedModule[48]=C:\Windows\system32\NLAapi.dll
LoadedModule[49]=C:\Windows\system32\napinsp.dll
LoadedModule[50]=C:\Windows\System32\mswsock.dll
LoadedModule[51]=C:\Windows\system32\DNSAPI.dll
LoadedModule[52]=C:\Windows\System32\winrnr.dll
LoadedModule[53]=C:\Windows\System32\wshtcpip.dll
LoadedModule[54]=C:\Windows\System32\wship6.dll
LoadedModule[55]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[56]=C:\Windows\system32\WINNSI.DLL
LoadedModule[57]=C:\Windows\system32\rasadhlp.dll
LoadedModule[58]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[59]=C:\Windows\System32\inetsrv\cachuri.dll
LoadedModule[60]=C:\Windows\System32\inetsrv\cachfile.dll
LoadedModule[61]=C:\Windows\System32\inetsrv\cachtokn.dll
LoadedModule[62]=C:\Windows\System32\inetsrv\cachhttp.dll
LoadedModule[63]=C:\Windows\System32\inetsrv\compstat.dll
LoadedModule[64]=C:\Windows\System32\inetsrv\defdoc.dll
LoadedModule[65]=C:\Windows\System32\inetsrv\dirlist.dll
LoadedModule[66]=C:\Windows\System32\inetsrv\protsup.dll
LoadedModule[67]=C:\Windows\System32\inetsrv\static.dll
LoadedModule[68]=C:\Windows\System32\inetsrv\authanon.dll
LoadedModule[69]=C:\Windows\System32\inetsrv\modrqflt.dll
LoadedModule[70]=C:\Windows\System32\inetsrv\custerr.dll
LoadedModule[71]=C:\Windows\System32\inetsrv\loghttp.dll
LoadedModule[72]=C:\Windows\System32\inetsrv\iisreqs.dll
LoadedModule[73]=C:\Windows\system32\WSOCK32.dll
LoadedModule[74]=C:\Windows\system32\inetsrv\rewrite.dll
LoadedModule[75]=C:\Windows\System32\inetsrv\redirect.dll
LoadedModule[76]=C:\Windows\System32\inetsrv\authbas.dll
LoadedModule[77]=C:\Windows\System32\inetsrv\authsspi.dll
LoadedModule[78]=C:\Windows\system32\NETAPI32.dll
LoadedModule[79]=C:\Windows\system32\netutils.dll
LoadedModule[80]=C:\Windows\system32\srvcli.dll
LoadedModule[81]=C:\Windows\system32\wkscli.dll
LoadedModule[82]=C:\Windows\System32\inetsrv\iprestr.dll
LoadedModule[83]=C:\Windows\System32\inetsrv\isapi.dll
LoadedModule[84]=C:\Windows\System32\inetsrv\filter.dll
LoadedModule[85]=C:\Windows\System32\inetsrv\cgi.dll
LoadedModule[86]=C:\Windows\System32\inetsrv\iisfcgi.dll
LoadedModule[87]=C:\Windows\System32\inetsrv\validcfg.dll
LoadedModule[88]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\webengine.dll
LoadedModule[89]=C:\Windows\syswow64\USERENV.dll
LoadedModule[90]=C:\Windows\syswow64\profapi.dll
LoadedModule[91]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[92]=C:\Windows\System32\inetsrv\webdav.dll
LoadedModule[93]=C:\Windows\System32\inetsrv\iis_ssi.dll
LoadedModule[94]=C:\Windows\System32\inetsrv\iisetw.dll
LoadedModule[95]=C:\Windows\System32\inetsrv\iisfreb.dll
LoadedModule[96]=C:\Program Files (x86)\IIS\Application Request Routing\requestRouter.dll
LoadedModule[97]=C:\Windows\system32\WINHTTP.dll
LoadedModule[98]=C:\Windows\system32\webio.dll
LoadedModule[99]=C:\Windows\system32\pdh.dll
LoadedModule[100]=C:\Program Files (x86)\IIS\Application Request Routing\gzip.dll
LoadedModule[101]=C:\Windows\system32\credssp.dll
LoadedModule[102]=C:\Windows\System32\inetsrv\compdyn.dll
LoadedModule[103]=C:\Program Files (x86)\we-amp\iispeed\release\iispeedmodule.dll
LoadedModule[104]=C:\Windows\system32\WINMM.dll
LoadedModule[105]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_filter.dll
LoadedModule[106]=C:\Windows\system32\inetsrv\gzip.dll
LoadedModule[107]=C:\Windows\system32\dbghelp.dll
FriendlyEventName=Werkt niet meer
ConsentKey=APPCRASH
AppName=IIS Worker Process
AppPath=C:\Windows\SysWOW64\inetsrv\w3wp.exe

Otto van der Schaaf

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Nov 28, 2016, 3:32:50 AM11/28/16

to r.kla...@agisoft.nl, Support

Hi,

Thanks for the bug report. One things is that currently the module is not optimized for shared hosting.

Having said that, the module shouldn't crash, only use more memory then desirable in that situation.

To debug this, it would be best if we could give you a debug build of the module.

After installing that, if you could hand us a process dump of a crashed worker, we should be able to figure out what is going on..

Would that work for you?

Kind regards,

Otto van der Schaaf

https://www.linkedin.com/in/oschaaf

We-Amp B.V.

Aalsmeerderweg 14

1432 CR Aalsmeer

The Netherlands

Phone: +31 6 25576077

E-mail: osc...@we-amp.com
Website: www.we-amp.com

Richard Klaassen

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Nov 28, 2016, 3:36:40 AM11/28/16

to Otto van der Schaaf, Support

Beste Otto,

Klinkt als een prima oplossing. Ben verder overigens erg tevreden over optimalisaties die ik met de module heb kunnen behalen.

Met vriendelijke groet,

Richard Klaassen

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Otto van der Schaaf

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Nov 29, 2016, 1:37:33 PM11/29/16

to Richard Klaassen, Support

Update: We zijn hier mee bezig en hebben een onderzoek lopen naar een oorzaak

Otto

Richard Klaassen

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Dec 7, 2016, 5:57:24 AM12/7/16

to Otto van der Schaaf, Support

Beste Otto,

Ik heb nog geen debug build ontvangen?

Met vriendelijke groet,

Richard Klaassen

logo

Richard Klaassen

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Dec 22, 2016, 6:19:48 AM12/22/16

to Otto van der Schaaf, Support

Beste Otto,

Weer twee weken verder. Ik heb nog geen debug build ontvangen?

r.kla...@agisoft.nl

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Apr 3, 2017, 8:34:08 AM4/3/17

to Support, r.kla...@agisoft.nl

Beste Otto,

Is het nog mogelijk de debug build op te sturen? Het duurt wel erg lang nu..

Gr. Richard

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