Full Screen on TV
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Lori Lane
20 Jul 2021, 16:33:5220/07/2021
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My player will not go full screen on the TV anymore. Any suggestions?
Thanks
viewneo Forum
8 Oct 2021, 03:32:2608/10/2021
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Hi Lori,
Thank you for your request. I am happy to help you here. After taking a closer look in your account, i noticed that your first content has a different screen ratio than the other contents (2000 x 2000px).
I took the liberty of modifying this content once and was now able to display it in full screen mode. I hope I was able to fix your problem and would appreciate a short feedback.
Greetings and have a nice weekend
viewneo Support
Thank you for your request. I am happy to help you here. After taking a closer look in your account, i noticed that your first content has a different screen ratio than the other contents (2000 x 2000px).
I took the liberty of modifying this content once and was now able to display it in full screen mode. I hope I was able to fix your problem and would appreciate a short feedback.
Greetings and have a nice weekend
viewneo Support
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