Unable to play youtube content

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EndUser

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Dec 17, 2020, 11:26:43 AM12/17/20
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When we try and play any youtube content using viewneo we cannot get the video to play.

We see a black screen which looks like the video is attempting to load but doesn't get any further.

Any ideas?

Sebastian Neumann

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Dec 21, 2020, 4:07:33 AM12/21/20
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Dear Enduser,

would you please tell us the account email address, so we can have a closer look on the content you would like to display.

Kind regards
Sebastian

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