The ZPU-5000 has the ability to store data locally in the eventuality the ZOOM Server is temporarily unavailable. This data will be transferred during the next time it connects to the Server.
But in some situations, it’s possible to keep a lot of useless data. This mainly happens when the ZPU is disconnected from the server for a while and connects to a new database. In this case, the ZPU will try to send the data to the server when connecting, but they will not be accepted since the previous database is invalid. This will slow down the connection process and may appear to be stuck.
To diagnose and resolve this problem, follow the procedure below.