Unable to save the configuration from a workstation

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Yvan Turcotte

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Jan 13, 2025, 9:17:31 AMJan 13
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You tried to save a configuration from a workstation connected to the ZOOM Server and you received this error message :
01_Error save.JPG

A possible cause of this may be because the plugins installed in the workstation are not the same as on the server.  You can validate it by going to the Help\About… menu on any application to check which plugins have been installed.

For example in this case, the workstation had ZOOM Thermawatch stator installed :
 04_Workstation.JPG

But not on the server side :
05_Server.JPG

To solve this problem, uninstall the software on the workstation and install only the plugins already installed on the server.  To do this, uncheck the unwanted plugin in the Custom Setup window :
06_Not selected.JPG

You can find the complete information about uninstalling and installing the software in the ZOOM Installation manual available here :
https://library.vibrosystm.com/en/Manuals/94ZM-ZMJ1A-742.pdf
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