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VibroSystM welcomes you to your ZOOM Technical Forum!
Want to interact in the Forum? Make sure to join!
Instructions on how to join and use the ZOOM Forum can be found
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Thanks for joining us, and we hope you have a great experience here!
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Enzo Cloutier
12/10/24
How to use/join the ZOOM Forum
Welcome to the ZOOM Forum! Join the forum by following the procedure attached to this post. This
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FAQ
How to use/join the ZOOM Forum
Welcome to the ZOOM Forum! Join the forum by following the procedure attached to this post. This
12/10/24
Simone Fattarelli
12/5/24
How to Add Pictures to a Post
You can add pictures to a post in two ways: 1) As an Attachment: To include a picture as an
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FAQ
How to Add Pictures to a Post
You can add pictures to a post in two ways: 1) As an Attachment: To include a picture as an
12/5/24
Christopher Martin
Nov 9
Modbus Quick Configuration Procedure for ZOOM Application & ZPU5000
This is a quick configuration guide for setting up Modbus with the VibroSystM ZOOM Application and
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ZOOMSoftware
Modbus Quick Configuration Procedure for ZOOM Application & ZPU5000
This is a quick configuration guide for setting up Modbus with the VibroSystM ZOOM Application and
Nov 9
Christopher Martin
Nov 9
Synchronization Positioning & Sync Pulse Setup in ZOOM
This reference document breaks down the synchro positioning in ZOOM. It covers the ideal locations
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SYNCHRO
ZOOMSoftware
Synchronization Positioning & Sync Pulse Setup in ZOOM
This reference document breaks down the synchro positioning in ZOOM. It covers the ideal locations
Nov 9
Christopher Martin
Sep 2
Air Gap (VM) Sensor Grounding lug hardware
Here are the specifications for the VMAF/VM5 extension cable (triaxial) and integral cable grounding
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AG-VM
Air Gap (VM) Sensor Grounding lug hardware
Here are the specifications for the VMAF/VM5 extension cable (triaxial) and integral cable grounding
Sep 2
Christopher Martin
Aug 26
The system seems to be working but no new data is inserted in the database.
If you have SQL Server Express installed, your database is limited to 10 GB of size and the system
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ZOOMController
ZOOMSoftware
The system seems to be working but no new data is inserted in the database.
If you have SQL Server Express installed, your database is limited to 10 GB of size and the system
Aug 26
Christopher Martin
Aug 18
New measuring chain not available in ZOOM Configuration
If you are not finding a newer measuring chain (ex: VM5AF, TWR-200, FOT-200, …) in the ZOOM
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ZOOMSoftware
New measuring chain not available in ZOOM Configuration
If you are not finding a newer measuring chain (ex: VM5AF, TWR-200, FOT-200, …) in the ZOOM
Aug 18
Christopher Martin
Aug 18
ZPU-5000 start up and connection process take longer than usual.
If you are trying to connect your ZPU-5000 to the ZOOM Server (to the database on the server to be
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ZOOMController
ZPU-5000
ZPU-5000 start up and connection process take longer than usual.
If you are trying to connect your ZPU-5000 to the ZOOM Server (to the database on the server to be
Aug 18
Yvan Turcotte
Jul 21
ZOOM Installation Problems on Windows 11 and Windows Server 2025
Installing ZOOM software is generally straightforward. However, in some cases, Windows 11 and Windows
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ZOOMSoftware
ZOOM Installation Problems on Windows 11 and Windows Server 2025
Installing ZOOM software is generally straightforward. However, in some cases, Windows 11 and Windows
Jul 21
William Labrecque
Jul 20
Unlocking admin rights in SQL Server Management studio
In the event where you are locked out of your SSMS admin account and cannot remember your password,
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ZOOMController
ZOOMSoftware
Unlocking admin rights in SQL Server Management studio
In the event where you are locked out of your SSMS admin account and cannot remember your password,
Jul 20
Yvan Turcotte
Mar 16
Transferring ZOOM from one server to another one
You can install the software on a new server by following these steps : Ensure the new server is on
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ZOOMSoftware
Transferring ZOOM from one server to another one
You can install the software on a new server by following these steps : Ensure the new server is on
Mar 16
William Labrecque
Jan 27
Mounting bracket guidelines for PCS, PES and Synchronisation sensor.
Bracket Guidelines Avoiding the use of paint or any other sealant in and around the mounting holes of
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FAQ
PES-PCS
SYNCHRO
Mounting bracket guidelines for PCS, PES and Synchronisation sensor.
Bracket Guidelines Avoiding the use of paint or any other sealant in and around the mounting holes of
Jan 27
Yvan Turcotte
Jan 16
Pole measurements not working properly
Pole measurements are a very useful measurement type because it's possible to validate the
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ZOOMSoftware
ZPU-5000
Pole measurements not working properly
Pole measurements are a very useful measurement type because it's possible to validate the
Jan 16
Yvan Turcotte
12/16/25
Synchro probe troubleshooting
The synchronization probe is an important part of the ZOOM Monitoring system. It's mandatory to
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SYNCHRO
Synchro probe troubleshooting
The synchronization probe is an important part of the ZOOM Monitoring system. It's mandatory to
12/16/25
Yvan Turcotte
10/30/25
Adding functionalities for new hardware on the ZOOM System
It's possible to update only a hardware settings file to easily expand the ZOOM System with new
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ZOOMController
ZOOMSoftware
Adding functionalities for new hardware on the ZOOM System
It's possible to update only a hardware settings file to easily expand the ZOOM System with new
10/30/25
Yvan Turcotte
10/29/25
How to update the ZOOM Serial key
In some situations, it's necessary to update the ZOOM Serial number. For example : Updating the
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ZOOMSoftware
How to update the ZOOM Serial key
In some situations, it's necessary to update the ZOOM Serial number. For example : Updating the
10/29/25
Yvan Turcotte
8/15/25
.tmp file error when starting ZOOM Application
An error may occur when opening the ZOOM application regarding a .tmp file. The error message is as
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ZOOMSoftware
.tmp file error when starting ZOOM Application
An error may occur when opening the ZOOM application regarding a .tmp file. The error message is as
8/15/25
Rene Velasquez
5/14/25
PCS-200 displacement probe / Random DC shifting and changes in amplitude values
It has been observed that a failure of the PCS-200 sensor could cause random variation in the DC
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PES-PCS
PCS-200 displacement probe / Random DC shifting and changes in amplitude values
It has been observed that a failure of the PCS-200 sensor could cause random variation in the DC
5/14/25
William Labrecque
4/23/25
ZOOM Configuration - Common Mistakes
ZOOM Configuration - Common Mistakes Copying an existing ZOOM configuration when adding a new machine
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Common_Mistakes
FAQ
ZOOMSoftware
ZOOM Configuration - Common Mistakes
ZOOM Configuration - Common Mistakes Copying an existing ZOOM configuration when adding a new machine
4/23/25
Yvan Turcotte
4/9/25
How to Update ZPU Firmware with the ZOOM Update Tool
In some situations, it may be necessary to update the firmware on the ZPU (ZOOM Processing Unit):
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ZOOMSoftware
How to Update ZPU Firmware with the ZOOM Update Tool
In some situations, it may be necessary to update the firmware on the ZPU (ZOOM Processing Unit):
4/9/25
Yvan Turcotte
4/2/25
Creating a New Database and Importing Configuration
To maintain a manageable database size, it may be necessary to create a new database on an existing
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Common_Mistakes
FAQ
ZOOMController
ZOOMSoftware
Creating a New Database and Importing Configuration
To maintain a manageable database size, it may be necessary to create a new database on an existing
4/2/25
Yvan Turcotte
2/11/25
How to Configure the Logical Address of the ZPU-5000
The ZPU-5000 uses a TCP connection to communicate but requires a logical address to be identified on
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ZOOMSoftware
ZPU-5000
How to Configure the Logical Address of the ZPU-5000
The ZPU-5000 uses a TCP connection to communicate but requires a logical address to be identified on
2/11/25
Yvan Turcotte
2/11/25
Why it’s Best to Avoid using ZOOM Configuration from a Workstation Computer.
Although it is possible to install ZOOM Configuration on all workstations, it is recommended to limit
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ZOOMSoftware
Why it’s Best to Avoid using ZOOM Configuration from a Workstation Computer.
Although it is possible to install ZOOM Configuration on all workstations, it is recommended to limit
2/11/25
Yvan Turcotte
1/13/25
Unable to save the configuration from a workstation
You tried to save a configuration from a workstation connected to the ZOOM Server and you received
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ZOOMSoftware
Unable to save the configuration from a workstation
You tried to save a configuration from a workstation connected to the ZOOM Server and you received
1/13/25
Yvan Turcotte
1/9/25
Why remove a sensor?
First of all, if a sensor is not working properly, there is no need to remove it from the
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ZOOMSoftware
Why remove a sensor?
First of all, if a sensor is not working properly, there is no need to remove it from the
1/9/25
Yvan Turcotte
12/30/24
How to clean obsolete data files in the ZPU-5000
The ZPU-5000 has the ability to store data locally in the eventuality the ZOOM Server is temporarily
unread,
ZOOMSoftware
ZPU-5000
How to clean obsolete data files in the ZPU-5000
The ZPU-5000 has the ability to store data locally in the eventuality the ZOOM Server is temporarily
12/30/24
Rene Velasquez
12/16/24
What size bolt use for the extension cable grounding connection of air gap measuring chain VSM-VM3AF
Here the specification for the grounding connector of the extension cable (triaxial) of the VM3AF
unread,
AG-VM
What size bolt use for the extension cable grounding connection of air gap measuring chain VSM-VM3AF
Here the specification for the grounding connector of the extension cable (triaxial) of the VM3AF
12/16/24
Yvan Turcotte
12/6/24
How to Easily Manage Database Backup
ZOOM Server have the possibility to create backup of the database, manually or automatically. To
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ZOOMSoftware
How to Easily Manage Database Backup
ZOOM Server have the possibility to create backup of the database, manually or automatically. To
12/6/24
Yvan Turcotte
11/29/24
How to use and configure the outputs ranges of the modules
The ZPU's input modules have the possibility to output values monitored by the sensors to be
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InputModule
ZOOMSoftware
ZPU-5000
How to use and configure the outputs ranges of the modules
The ZPU's input modules have the possibility to output values monitored by the sensors to be
11/29/24
Yvan Turcotte
11/25/24
TWR-100 Ambient temperature probe variation during the installation
The ambient temperature probe (TAS) value measured during the installation verification process
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TWR
TWR-100 Ambient temperature probe variation during the installation
The ambient temperature probe (TAS) value measured during the installation verification process
11/25/24
Yvan Turcotte
11/25/24
TWR-200 installation update from TWR-100
The TWR-100 required the probe tip to be flush with the stator wall : Unlike the previous TWR-100, if
unread,
TWR
TWR-200 installation update from TWR-100
The TWR-100 required the probe tip to be flush with the stator wall : Unlike the previous TWR-100, if
11/25/24
Yvan Turcotte
11/22/24
ZPU5000 displays Not Ok(*) on all channels
In some situations, the ZPU can display Not Ok (*) on all channels and the LEDs on modules in the
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ZPU-5000
ZPU5000 displays Not Ok(*) on all channels
In some situations, the ZPU can display Not Ok (*) on all channels and the LEDs on modules in the
11/22/24