Qualtrics Restored - Issues Resolved

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Jeff Weber

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Oct 21, 2025, 10:19:04 AMOct 21
to IT Service Status, i...@umn.edu, Qualtrics Users


Dear Community,


Qualtrics, which became unavailable and/or degraded yesterday morning, has been restored system-wide.  This issue was caused by a widespread Amazon Web Services (AWS) outage.


Once (AWS) resolved their system issues, Qualtrics engineers were then able to fix related issues and bring the system back.


A post-mortem analysis will be forthcoming in an effort to prevent a future service disruption of this kind and minimize impact to Qualtrics users.


Again, thank you for your patience.


Best,

Jeff Weber, Service Owner, Academic Technology Tools

Qualtrics Brand Administrators



THE PEOPLE BEHIND THE TECHNOLOGY



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