Resolved: AWS issue affecting Canvas and other applications

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Jeff Weber

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2021/12/08 10:31:422021/12/08
To: i...@umn.edu、IT Service Status

Dear Community,

The Canvas, Drupal, Slack, Pearson, Respondus and WileyPlus applications, which became degraded or unavailable at various times yesterday December 7th, have been restored system-wide.  Major Incident 634138 is now resolved.

These application Issues we experienced are directly related to the widespread Amazon Web Services incident that occurred during the same timeframe.

A post-mortem analysis will be forthcoming to better understand what happened and any possible action steps take to minimize the possibility of recurrence 

Again, thank you for your patience.

Best,
Jeff Weber, Service Owner, Academic Technology Tools

THE PEOPLE BEHIND THE TECHNOLOGY
http://it.umn.edu






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