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Jeff Weber
8/2/23
Resolved: Canvas Integration issues, MI#1261903
Dear Community, The Canvas Integration issues affecting multiple applications, reported on Monday 7/
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Resolved: Canvas Integration issues, MI#1261903
Dear Community, The Canvas Integration issues affecting multiple applications, reported on Monday 7/
8/2/23
Jeff Weber
7/31/23
Canvas Integration issues - multiple applications
Dear Community, On Saturday morning 7/29 multiple integration affecting Academic Technology became
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Canvas Integration issues - multiple applications
Dear Community, On Saturday morning 7/29 multiple integration affecting Academic Technology became
7/31/23
Jeff Weber
1/11/23
Resolved - Qualtrics email capability is not working
Dear Community, The Qualtrics email sending capability, which stopped working as of 1:30pm yesterday
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Resolved - Qualtrics email capability is not working
Dear Community, The Qualtrics email sending capability, which stopped working as of 1:30pm yesterday
1/11/23
Jeff Weber
1/10/23
Qualtrics email sending capability is not working
Dear Community, At approximately 1:30pm, Qualtrics email sending capability stopped working. Users
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Qualtrics email sending capability is not working
Dear Community, At approximately 1:30pm, Qualtrics email sending capability stopped working. Users
1/10/23
Jeff Weber
11/25/22
Incident Resolved - Student Rating of Teaching Application Available
Dear Community, Student Rating of Teaching, which became unavailable at approximately 8:15 on 11/23,
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Incident Resolved - Student Rating of Teaching Application Available
Dear Community, Student Rating of Teaching, which became unavailable at approximately 8:15 on 11/23,
11/25/22
Jeff Weber
11/23/22
Student Rating of Teaching - Explorance Blue application unavailable
Dear Community, At approximately 8:15am, Student Rating of Teaching application (Explorance Blue)
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Student Rating of Teaching - Explorance Blue application unavailable
Dear Community, At approximately 8:15am, Student Rating of Teaching application (Explorance Blue)
11/23/22
Jeff Weber
12/8/21
Resolved: AWS issue affecting Canvas and other applications
Dear Community, The Canvas, Drupal, Slack, Pearson, Respondus and WileyPlus applications, which
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Resolved: AWS issue affecting Canvas and other applications
Dear Community, The Canvas, Drupal, Slack, Pearson, Respondus and WileyPlus applications, which
12/8/21
Jeff Weber
12/7/21
AWS Degradation Affecting Canvas and Other Applications
Dear Community, Currently the following Academic Tools are degraded or unavailable: Canvas, Respondus
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AWS Degradation Affecting Canvas and Other Applications
Dear Community, Currently the following Academic Tools are degraded or unavailable: Canvas, Respondus
12/7/21
Jeff Weber
5/24/21
SRT Report Discrepancies, Twin Cities and Rochester campuses
At approximately 7:30 am, instructors on the Twin Cities and Rochester campuses reported
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SRT Report Discrepancies, Twin Cities and Rochester campuses
At approximately 7:30 am, instructors on the Twin Cities and Rochester campuses reported
5/24/21
Jeff Weber
3/3/21
Canvas Major Incident Resolved
Dear Community, Canvas, which became degraded/unavailable at approximately 3:30pm , has been restored
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Canvas Major Incident Resolved
Dear Community, Canvas, which became degraded/unavailable at approximately 3:30pm , has been restored
3/3/21
Jeff Weber
3/3/21
Canvas Major Issue
Dear Community, At approximately 3:30pm, Canvas became degraded system-wide. As a result users were
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Canvas Major Issue
Dear Community, At approximately 3:30pm, Canvas became degraded system-wide. As a result users were
3/3/21
Steve Nguyen
2
9/15/20
Google Drive Service Disruption 9/15
Dear Community, Google Drive which became unavailable at approximately 9:30 am today for some users
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Google Drive Service Disruption 9/15
Dear Community, Google Drive which became unavailable at approximately 9:30 am today for some users
9/15/20
Jeff Weber
8/26/20
Issue Resolved: Kaltura in Canvas and Kaltura MediaSpace
Community, At approximately 1 pm today August 26th, Kaltura service was restored and functionality
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Issue Resolved: Kaltura in Canvas and Kaltura MediaSpace
Community, At approximately 1 pm today August 26th, Kaltura service was restored and functionality
8/26/20
Jeff Weber
8/26/20
Kaltura in Canvas and Kaltura MediaSpace down
Community, At approximately 9:45 am Kaltura in Canvas and Kaltura Media Space became unavailable
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Kaltura in Canvas and Kaltura MediaSpace down
Community, At approximately 9:45 am Kaltura in Canvas and Kaltura Media Space became unavailable
8/26/20
Jeff Weber
8/24/20
Zoom Outage and Resolution
Dear Community, Between 7:45 am and 9:45 am today, Monday, August 24, Zoom's website was
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Zoom Outage and Resolution
Dear Community, Between 7:45 am and 9:45 am today, Monday, August 24, Zoom's website was
8/24/20
Jeff Weber
5/16/20
Fwd: Resolved: Google integration in Canvas (TDX Incident 1849)
---------- Forwarded message --------- From: Jeff Weber <webe...@umn.edu> Date: Sat, May 16,
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Fwd: Resolved: Google integration in Canvas (TDX Incident 1849)
---------- Forwarded message --------- From: Jeff Weber <webe...@umn.edu> Date: Sat, May 16,
5/16/20
Jeff Weber
5/16/20
Issue with Google Integration within Canvas
Dear Community, Currently there is an issue with Google integration within Canvas. The vendor has
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Issue with Google Integration within Canvas
Dear Community, Currently there is an issue with Google integration within Canvas. The vendor has
5/16/20
Jeff Weber
2/4/20
Qualtrics System Restored System-wide
Dear Community, Qualtrics, which became unavailable at approximately 9:20 pm on Monday 2/3/20, has
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Qualtrics System Restored System-wide
Dear Community, Qualtrics, which became unavailable at approximately 9:20 pm on Monday 2/3/20, has
2/4/20
Jeff Weber
2/4/20
Qualtrics is Unavailable system-wide
Dear Community, At approximately 9:20pm on Monday 2/3/20, Qualtrics became unavailable system-wide.
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Qualtrics is Unavailable system-wide
Dear Community, At approximately 9:20pm on Monday 2/3/20, Qualtrics became unavailable system-wide.
2/4/20
David Imdieke
9/5/19
MyU and PeopleSoft slowness resolved
Dear Community, MyU and PeopleSoft, which became degraded on Tuesday morning, is now considered
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MyU and PeopleSoft slowness resolved
Dear Community, MyU and PeopleSoft, which became degraded on Tuesday morning, is now considered
9/5/19
David Imdieke
9/3/19
MyU and PeopleSoft slowness - update
Dear Community, MyU and PeopleSoft, which became degraded at approximately 9:46 AM this morning, has
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MyU and PeopleSoft slowness - update
Dear Community, MyU and PeopleSoft, which became degraded at approximately 9:46 AM this morning, has
9/3/19
David Imdieke
9/3/19
MyU and PeopleSoft slowness
Dear Community, At approximately 9:46 AM , MyU and PeopleSoft became degraded system-wide. Users are
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MyU and PeopleSoft slowness
Dear Community, At approximately 9:46 AM , MyU and PeopleSoft became degraded system-wide. Users are
9/3/19
Steve Nguyen
6/18/19
RESOLVED: Google Calendar Unavailability
Dear Community, Google Calendar, which became unavailable at approximately 9:12 AM on June 18, 2019,
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RESOLVED: Google Calendar Unavailability
Dear Community, Google Calendar, which became unavailable at approximately 9:12 AM on June 18, 2019,
6/18/19
Steve Nguyen
6/18/19
Update: Google Calendar Unavailability
Dear Community, Google Calendar, which became unavailable at approximately 9:12 am on June 18, 2019,
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Update: Google Calendar Unavailability
Dear Community, Google Calendar, which became unavailable at approximately 9:12 am on June 18, 2019,
6/18/19
Steve Nguyen
6/18/19
Google Calendar Unavailable
Dear Community, At approximately 9:12am on June 18, 2019, attempts to visit Google Calendar began
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Google Calendar Unavailable
Dear Community, At approximately 9:12am on June 18, 2019, attempts to visit Google Calendar began
6/18/19
Jeff Weber
2/15/19
Turnitin Outage Update
Dear IT@UMN and IT Service Status subscribers, Turinitin services worldwide became unavailable before
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Turnitin Outage Update
Dear IT@UMN and IT Service Status subscribers, Turinitin services worldwide became unavailable before
2/15/19
Agnes Dinger
9/19/18
PeopleSoft Database Upgrade: September 22
Dear colleagues - In order to maintain vendor support, the database for the PeopleSoft and MyU
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PeopleSoft Database Upgrade: September 22
Dear colleagues - In order to maintain vendor support, the database for the PeopleSoft and MyU
9/19/18
Jeff Weber
9/12/18
Turnitin, Planned Maintenance Outage
Dear Community On Saturday, September 22, 2018, the Turnitin application (used for originality
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Turnitin, Planned Maintenance Outage
Dear Community On Saturday, September 22, 2018, the Turnitin application (used for originality
9/12/18
Agnes Dinger
8/28/18
PeopleSoft Database Upgrade: September 22, noon to midnight
Dear colleagues - In order to maintain vendor support, the database for the PeopleSoft and MyU
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PeopleSoft Database Upgrade: September 22, noon to midnight
Dear colleagues - In order to maintain vendor support, the database for the PeopleSoft and MyU
8/28/18
IT Communications Team
8/15/18
WiFi and Wired Network unavailable
Dear Community, Widespread disruptions to the University WiFi the wired network service began at
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WiFi and Wired Network unavailable
Dear Community, Widespread disruptions to the University WiFi the wired network service began at
8/15/18