COX BUSINESS - Planned Service Outage on March 2, 2021

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The Palms at Mesa Community News

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Feb 18, 2021, 3:21:43 PM2/18/21
to The Palms at Mesa Community News

Palms At Mesa

1367 S Country Club Dr

Mesa, AZ 85210


Hello,

As you may be aware, Cox Business is expanding the network in your area to support the recent increase in activity. Your business at 1367 S Country Club Dr will experience intermittent service disruptions of your Cox Business services on March 2, 2021.

Currently, we are working to determine your specific time window. Once this is established, we will notify you by email two days prior to the service outage. 

If your location also subscribes to a fiber delivered service such as Cox Optical Internet (COI) or Metro Ethernet-Fiber, your location will not experience an interruption in those services. The service interruption is specific to coax delivered services.​

Click here to learn how to prepare for the planned service outage, such as:

  • Setting up the ‘Call Forwarding Not Reachable’ on your VoiceManager system
  • Keeping your Point of Sale/Credit Card processor functioning while offline
  • How to turn your mobile phone into a hotspot

If you have any questions, please contact us via online chat or call 844-601-5893 or click here for troubleshooting tips. 
 
During these unprecedented times, it’s our goal to help keep your business operating. We appreciate your patience and understanding.
 
Thank you,
 
Cox Business






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