Unable to login to admin module

[Vikram Sheshadri]

We did a new install of version 3.4.0 on Windows following the instructions that were provided.  We are unable to log in to the admin module.  We get the login screen but once we put the credentials in nothing happens.  We followed the instructions for PostreSQL and Tomcat installation.  We are not seeing an openempi.log file in either the Tomcat log folder or the log folder in the home directory for openepmi.  Here is the setenv.bat file that we created as per instructions:

set OPENEMPI_HOME=C:\Sysnet\openempi\openempi-entity-3.4.0c
set VMPARAMS="-Xms1024m -Xmx4096m"
set JAVA_OPTS="%VMPARAMS% -Dopenempi.home=C:\Sysnet\openempi\openempi-entity-3.4.0c"

Here is the Catalina.log file that is generated on start up of Tomcat:

Jun 11, 2018 12:27:16 PM org.apache.coyote.AbstractProtocol pause
INFO: Pausing ProtocolHandler ["http-bio-8080"]
Jun 11, 2018 12:27:16 PM org.apache.coyote.AbstractProtocol pause
INFO: Pausing ProtocolHandler ["ajp-bio-8009"]
Jun 11, 2018 12:27:16 PM org.apache.catalina.core.StandardService stopInternal
INFO: Stopping service Catalina
Jun 11, 2018 12:27:16 PM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["http-bio-8080"]
Jun 11, 2018 12:27:16 PM org.apache.coyote.AbstractProtocol stop
INFO: Stopping ProtocolHandler ["ajp-bio-8009"]
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server version:        Apache Tomcat/7.0.88
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server built:          May 7 2018 11:12:57 UTC
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Server number:         7.0.88.0
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: OS Name:               Windows Server 2012 R2
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: OS Version:            6.3
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Architecture:          amd64
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Java Home:             C:\Program Files\Java\jre-10.0.1
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: JVM Version:           10.0.1+10
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: JVM Vendor:            "Oracle Corporation"
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_BASE:         C:\Program Files\Apache Software Foundation\Tomcat 7.0
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: CATALINA_HOME:         C:\Program Files\Apache Software Foundation\Tomcat 7.0
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dcatalina.home=C:\Program Files\Apache Software Foundation\Tomcat 7.0
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Dcatalina.base=C:\Program Files\Apache Software Foundation\Tomcat 7.0
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.io.tmpdir=C:\Program Files\Apache Software Foundation\Tomcat 7.0\temp
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Djava.util.logging.config.file=C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\logging.properties
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: exit
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: abort
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xms128m
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.VersionLoggerListener log
INFO: Command line argument: -Xmx256m
Jun 11, 2018 12:27:19 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Apache Software Foundation\Tomcat 7.0\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;.
Jun 11, 2018 12:27:19 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["http-bio-8080"]
Jun 11, 2018 12:27:19 PM org.apache.coyote.AbstractProtocol init
INFO: Initializing ProtocolHandler ["ajp-bio-8009"]
Jun 11, 2018 12:27:19 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1679 ms
Jun 11, 2018 12:27:20 PM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Jun 11, 2018 12:27:20 PM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.88
Jun 11, 2018 12:27:20 PM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\Catalina\localhost\openempi-admin.xml
Jun 11, 2018 12:27:21 PM org.apache.catalina.loader.WebappClassLoaderBase validateJarFile
INFO: validateJarFile(C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\openempi-admin\WEB-INF\lib\servlet-api-2.3.jar) - jar not loaded. See Servlet Spec 3.0, section 10.7.2. Offending class: javax/servlet/Servlet.class
Jun 11, 2018 12:27:33 PM org.apache.catalina.startup.TldConfig execute
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Jun 11, 2018 12:27:34 PM com.sun.jersey.api.core.PackagesResourceConfig init
INFO: Scanning for root resource and provider classes in the packages:
  org.openempi.webservices.restful.resources
Jun 11, 2018 12:27:34 PM com.sun.jersey.api.core.ScanningResourceConfig logClasses
INFO: Root resource classes found:
  class org.openempi.webservices.restful.resources.RecordResource
  class org.openempi.webservices.restful.resources.IdentifierDomainResource
  class org.openempi.webservices.restful.resources.PersonManagerResource
  class org.openempi.webservices.restful.resources.EntityAttributeResource
  class org.openempi.webservices.restful.resources.NotificationResource
  class org.openempi.webservices.restful.resources.EntityResource
  class org.openempi.webservices.restful.resources.RecordLinkResource
  class org.openempi.webservices.restful.resources.PersonQueryResource
  class org.openempi.webservices.restful.resources.SecurityResource
Jun 11, 2018 12:27:34 PM com.sun.jersey.api.core.ScanningResourceConfig init
INFO: No provider classes found.
Jun 11, 2018 12:27:34 PM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate
INFO: Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:46 PM'
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deployment of configuration descriptor C:\Program Files\Apache Software Foundation\Tomcat 7.0\conf\Catalina\localhost\openempi-admin.xml has finished in 18,325 ms
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\docs
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.TldConfig execute
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\docs has finished in 47 ms
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\manager
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.TldConfig execute
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\manager has finished in 344 ms
Jun 11, 2018 12:27:38 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\ROOT
Jun 11, 2018 12:27:39 PM org.apache.catalina.startup.TldConfig execute
INFO: At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
Jun 11, 2018 12:27:39 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deployment of web application directory C:\Program Files\Apache Software Foundation\Tomcat 7.0\webapps\ROOT has finished in 78 ms
Jun 11, 2018 12:27:39 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-8080"]
Jun 11, 2018 12:27:39 PM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["ajp-bio-8009"]
Jun 11, 2018 12:27:39 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 19371 ms

Any suggestions on where we should look next would be very helpful.
Thanks,

Vik

[OpenEMPI Support Forum]

Vik,

You should use the latest version which is 3.5.0c. Also, you need to use JDK 1.8 with OpenEMPI. It looks like you are using JDK 10.