Taaras Application Knowledge Base

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How to Use

Questions and Answers are categorised within multiple Categories. For e.g., Top Level category is "Field Work on Mobile" which has Categories on different sections of the Mobile Application. Similarly, Questions related to Web Application for HDF/UDF/CO Manager is listed in "HDF / UDF / CO Manager on Web Application" Top Level category and so on.
Please browse the appropriate section to find answered queries.
You may also search using the "Search Bar" on the top of this page.

Can I post? No. Only Owners of this group are allowed to post to this Group as we would like this Knowledge Base to have ONLY reviewed and useful answers.

SUPPORT: Who do I ask if I have an issue which is not mentioned in this Knowledge Base? Support Escalation Matrix

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Taaras Application Knowledge Base

1/8/17

Can I add Children details to Member profile?

Please note the points related to this Feature: Children maybe be added under FAMILY section which is

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Can I add Children details to Member profile?

Please note the points related to this Feature: Children maybe be added under FAMILY section which is

1/8/17

Taaras Application Knowledge Base

1/8/17

Can CO Manager view/edit their FWs ToDos? If yes, which ones?

Since Release 1.5, CO Manager is allowed to view/edit certain types of ToDos created by FWs in their

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Can CO Manager view/edit their FWs ToDos? If yes, which ones?

Since Release 1.5, CO Manager is allowed to view/edit certain types of ToDos created by FWs in their

1/8/17

Taaras Application Knowledge Base

1/8/17

I dont see Get Data anymore. What happened to that function in the Mobile App?

Since Release 1.5, Get and Push data have been combined into one function called Push Data. Please

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I dont see Get Data anymore. What happened to that function in the Mobile App?

Since Release 1.5, Get and Push data have been combined into one function called Push Data. Please

1/8/17

Taaras Application Knowledge Base

11/8/16

How do I fix the 923 Error while updating or installing Taaras app?

Error: Message similar to what is shown below will be on the Android screen. Update for "Taaras

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How do I fix the 923 Error while updating or installing Taaras app?

Error: Message similar to what is shown below will be on the Android screen. Update for "Taaras

11/8/16

Taaras Application Knowledge Base

10/26/16

How can I use the "Group Name" field of the Member Profile?

Users can set and use/view Group Name in the following ways: 1. Manager or HDF can add the Group Name

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How can I use the "Group Name" field of the Member Profile?

Users can set and use/view Group Name in the following ways: 1. Manager or HDF can add the Group Name

10/26/16

Taaras Application Knowledge Base

10/5/16

Can a Member be archived?

Yes, CO Manager or HDF can now Archive and Unarchive a Member on the Platform. Here is how you do it.

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Can a Member be archived?

Yes, CO Manager or HDF can now Archive and Unarchive a Member on the Platform. Here is how you do it.

10/5/16

Taaras Application Knowledge Base

10/1/16

How can Manager/UHD/HDF know what the Field Worker pushed to the Platform?

CO Manager/HDF/UHD can find out what FW pushed in the last push data operation as explained below. 1.

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How can Manager/UHD/HDF know what the Field Worker pushed to the Platform?

CO Manager/HDF/UHD can find out what FW pushed in the last push data operation as explained below. 1.

10/1/16

Taaras Application Knowledge Base

9/18/16

"Unable to resolve Host... " error while pushing data. What to do?

This is because your internet connection is either not available or is unstable. By unstable, it

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"Unable to resolve Host... " error while pushing data. What to do?

This is because your internet connection is either not available or is unstable. By unstable, it

9/18/16

Taaras Application Knowledge Base

9/10/16

How do I reassign a Site from one FW to another?

Precautions to take before re-assigning Sites: All ToDos related to Members of previous Site will

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How do I reassign a Site from one FW to another?

Precautions to take before re-assigning Sites: All ToDos related to Members of previous Site will

9/10/16

Taaras Application Knowledge Base

9/3/16

How and When to create FW accounts? Are there any rules/checks to run? Best practices for creating a FW Username?

Best practices of how and when to create a new FW username: Check if there are unused FW accounts.

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How and When to create FW accounts? Are there any rules/checks to run? Best practices for creating a FW Username?

Best practices of how and when to create a new FW username: Check if there are unused FW accounts.

9/3/16

Taaras Application Knowledge Base

9/3/16

I am getting "Unauthorised" error when I try to login?

This error can happen due to 3 reasons mainly: 1. Password entered is wrong wrt the Username entered.

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I am getting "Unauthorised" error when I try to login?

This error can happen due to 3 reasons mainly: 1. Password entered is wrong wrt the Username entered.

9/3/16

Taaras Application Knowledge Base

8/24/16

I am seeing duplicate members. What should I do? Can I archive Members?

FW must report to the CO Manager or HDF/UHD of the concerned CO about this Duplicate Member record.

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I am seeing duplicate members. What should I do? Can I archive Members?

FW must report to the CO Manager or HDF/UHD of the concerned CO about this Duplicate Member record.

8/24/16

Taaras Application Knowledge Base

8/23/16

Can I set Avahan ID?

No. Avahan ID is generated on the Platform/Server when the User does a "Push Data"

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Can I set Avahan ID?

No. Avahan ID is generated on the Platform/Server when the User does a "Push Data"

8/23/16

Taaras Application Knowledge Base

8/23/16

Can I delete a Member?

Nobody is allowed to delete a member. We are looking at implementing functions to transfer, merge and

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Can I delete a Member?

Nobody is allowed to delete a member. We are looking at implementing functions to transfer, merge and

8/23/16

Taaras Application Knowledge Base

8/23/16

Can Manager add Member on behalf of FW?

Yes, they can. Manager or HDF can login into their own account on the Web Application (Platform) and

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Can Manager add Member on behalf of FW?

Yes, they can. Manager or HDF can login into their own account on the Web Application (Platform) and

8/23/16

Taaras Application Knowledge Base

8/23/16

Admin has added a Site but I am unable to see the new Site on the Mobile app.

User must do a 'Get Data' operation successfully in order to see the New site. This applies

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Admin has added a Site but I am unable to see the new Site on the Mobile app.

User must do a 'Get Data' operation successfully in order to see the New site. This applies

8/23/16

Taaras Application Knowledge Base

8/23/16

Help, Taaras app has crashed. Unfortunately, Taaras has stopped. What do I do if the app crashes?

Some reasons why the App could crash with the above shown error and their solutions: 1. Not enough

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Help, Taaras app has crashed. Unfortunately, Taaras has stopped. What do I do if the app crashes?

Some reasons why the App could crash with the above shown error and their solutions: 1. Not enough

8/23/16

8/18/16

Can I generate a Monthly Progress Report from the platform ?

This feature will be worked upon in the future. All the relevant indicators will be shared once the

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Can I generate a Monthly Progress Report from the platform ?

This feature will be worked upon in the future. All the relevant indicators will be shared once the

8/18/16

Taaras Application Knowledge Base

8/17/16

I did Push Data but the Dashboard still shows old graphs or tables.

Dashboard is rebuilt every night on the Server so you will see updated graphs only the next day for

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I did Push Data but the Dashboard still shows old graphs or tables.

Dashboard is rebuilt every night on the Server so you will see updated graphs only the next day for

8/17/16

8/17/16

Can I know FWs workload today? How many Due and Overdue tasks per FW? What are the tasks which are Overdue?

Manager or HDF can find each FW's current workload by going to the CO Dashboard. 1. Login to

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Can I know FWs workload today? How many Due and Overdue tasks per FW? What are the tasks which are Overdue?

Manager or HDF can find each FW's current workload by going to the CO Dashboard. 1. Login to

8/17/16

Taaras Application Knowledge Base

8/17/16

What can be my password? Is there a minimum length? Should it have a number in it? Is xyzAbc! a good password?

Rules to follow when User set their own password or set another User's password are as follows:

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What can be my password? Is there a minimum length? Should it have a number in it? Is xyzAbc! a good password?

Rules to follow when User set their own password or set another User's password are as follows:

8/17/16

8/11/16

Can I use other apps simultaneously while using the Taaras app ?

We would advice not to. This is result is more and more consumption of the internal memory of the

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Can I use other apps simultaneously while using the Taaras app ?

We would advice not to. This is result is more and more consumption of the internal memory of the

8/11/16

8/11/16

Can I attend calls while using the app ?

Yes u can. But we suggest that while on the field, please avoid being involved in long calls so that

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Can I attend calls while using the app ?

Yes u can. But we suggest that while on the field, please avoid being involved in long calls so that

8/11/16

8/11/16

Where do I type the URL ?

If you are using any browser other than google chrome on the mobile, please type the URL box on the

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Where do I type the URL ?

If you are using any browser other than google chrome on the mobile, please type the URL box on the

8/11/16

8/11/16

Can I proceed to the next pillar without completing one pillar?

We would strongly advice not to. Please try to complete the questions in the pillar which you have

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Can I proceed to the next pillar without completing one pillar?

We would strongly advice not to. Please try to complete the questions in the pillar which you have

8/11/16

8/11/16

How to see how many questions have been finished ?

Please select the PREV ANS button at the bottom to view all the answers. The Catalyst Group (Swasti,

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How to see how many questions have been finished ?

Please select the PREV ANS button at the bottom to view all the answers. The Catalyst Group (Swasti,

8/11/16

Taaras Application Knowledge Base

8/4/16

How do I change my default Language on the Mobile Application or Web Application?

For Roles other than Field Worker: If you need any user's default Language to be changed, please

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How do I change my default Language on the Mobile Application or Web Application?

For Roles other than Field Worker: If you need any user's default Language to be changed, please

8/4/16

Taaras Application Knowledge Base

8/4/16

How do I get a Scheme or Document listed on the Application? I am not finding a Scheme or Document listed in the Apply for Scheme or Apply for Document forms.

Every Scheme/Document listed on the Application has defined properties which are required to add the

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How do I get a Scheme or Document listed on the Application? I am not finding a Scheme or Document listed in the Apply for Scheme or Apply for Document forms.

Every Scheme/Document listed on the Application has defined properties which are required to add the

8/4/16

Taaras Application Knowledge Base

8/4/16

Can I skip a Pillar when I ask questions? Can I answer some questions of a Pillar and move to another Pillar questions?

You can, but we strongly advise and suggest that you dont do that. That is because the 1-1 Meeting

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Can I skip a Pillar when I ask questions? Can I answer some questions of a Pillar and move to another Pillar questions?

You can, but we strongly advise and suggest that you dont do that. That is because the 1-1 Meeting

8/4/16

7/27/16

Can I join this group? If no, why?

Currently, this is a Closed group with only the Owner allowed to submit Questions and their answers

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Can I join this group? If no, why?

Currently, this is a Closed group with only the Owner allowed to submit Questions and their answers

7/27/16

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