Students are doing a good job letting some of us know when things aren't working. But many emails aren't clear enough and lead to a lot more emails going back and forth.
So here is short Doc for students explaining the basics of how to write a good email. Thank you for this, Steve K!
Emailing A Teacher for Help
Emailing a teacher isn’t the same as Snapchatting a friend or texting your mom. Here’s what you need to do:
Write the reason you are emailing in the Subject line: Like “I can’t get Quizlet to work today”
Add Greeting in the Compose Email space. Say something like, “Hi Ms. Glatz,” That’s just polite.
Write a sentence telling exactly what is happening.
Don’t write: “I can’t do the assignment.” You have LOTS of assignments, so which one?
Do write: “I am trying to open the document you put in Classroom for today - the one about fake websites.”
Then TAKE A SCREENSHOT AND ATTACH IT. This is important. A picture of what is happening is very helpful.
If you know that other students are, or are not, having the same problem, write that too. Examples:
“Jasmine told me hers worked, but mine doesn’t.”
“Antonio said he can’t open it either.”
Finally, write a short Closing with some more politeness. Like, “Thanks!” and sign your name!
Here is a good example: