
Hello David,
Am I correct in thinking that you are using this bigBed file as part of a track hub? If so, please check the type specification of the bigBed file in your hub's trackDb.txt file. If the type is only listed as "type bigBed", then the bigBed file will be treated as a 3-column BED for display. That means, among other things, that gene names will not be displayed. You can fix this by adding a number to specify how many BED fields are available. Adding "type bigBed 6" to your trackDb.txt, for example, will tell the browser to display the data as a 6 column BED file (including gene name, strand, and scoring if desired).
I hope this is helpful. If you have any further questions, please reply to gen...@soe.ucsc.edu or genome...@soe.ucsc.edu. Questions sent to those addresses will be archived in publicly-accessible forums for the benefit of other users. If your question contains sensitive data, you may send it instead to genom...@soe.ucsc.edu.
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Jonathan Casper
UCSC Genome Bioinformatics Group
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