problem with SSL certificate

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Piotr Gawron

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May 15, 2024, 12:23:27 PM5/15/24
to gen...@soe.ucsc.edu, Marek Ostaszewski
Dear Sir/Madame,

I think there is a problem with SSL certifacte on
https://hgdownload.soe.ucsc.edu/

wget is reporting an issue:

$ wget
https://hgdownload.soe.ucsc.edu/gbdb/hs1/catLiftOffGenesV1/catLiftOffGenesV1.bb
--2024-05-15 15:00:40--
https://hgdownload.soe.ucsc.edu/gbdb/hs1/catLiftOffGenesV1/catLiftOffGenesV1.bb
Resolving hgdownload.soe.ucsc.edu (hgdownload.soe.ucsc.edu)...
128.114.119.163
Connecting to hgdownload.soe.ucsc.edu
(hgdownload.soe.ucsc.edu)|128.114.119.163|:443... connected.
ERROR: cannot verify hgdownload.soe.ucsc.edu's certificate, issued by
‘CN=InCommon RSA Server CA 2,O=Internet2,C=US’:
  Unable to locally verify the issuer's authority.

Since this error might differ depending on computer setup you could also
validate it using some online ssl cert checkers like:

https://www.sslshopper.com/ssl-checker.html#hostname=hgdownload.soe.ucsc.edu


It's working on some browsers - they might have a broader set of trusted
root certificates.

Kind regards,
Piotr

Jairo Navarro Gonzalez

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May 16, 2024, 5:23:15 PM5/16/24
to Piotr Gawron, gen...@soe.ucsc.edu, Marek Ostaszewski

Hello,

Thank you for using the UCSC Genome Browser and reporting your issues.

We have fixed the SSL certificate issue, so you should no longer experience problems using the hgdownload server. If you are still experiencing errors, please let us know so we can investigate further.

I hope this is helpful. If you have any further questions, please reply to gen...@soe.ucsc.edu.
All messages sent to that address are archived on a publicly accessible Google Groups forum.
If your question includes sensitive data, you may send it instead to genom...@soe.ucsc.edu.

Jairo Navarro
UCSC Genome Browser


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