problem with track loading

[dimit...@atglabs.gr]

Hello,

There is an error occurring when trying to view an interval from Cytogenomics 5.3.0.14, Agilent.

Below you can find the relevant steps:

aCGH aberrations on Cytogenomics 5.3.0.14, Agilent can be viewed on UCSC browser via a specific feature.

 

 

I would appreciate any support, as manual uploading is cumbersome.

Regards,

 

 

		Soultana Dimitriadou, BSc, MSc
		Μοριακός Γενετιστής
		Εργαστήριο Γενετικής
			+30 2310 433335		dimit...@atglabs.gr
			Εθνικής Αντιστάσεως 33A 55134, Θεσσαλονίκη		www.atg-labs.gr

 

[Luis Nassar]

Hello,

Thank you for bringing this to our attention.

We have contacted Agilent so we can fix the issue. We'll let you know when we have more information.

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Lou Nassar
UCSC Genomics Institute

[Luis Nassar]

Hello.

Could you try to see if the feature now works?

[dimit...@atglabs.gr]

hello,

 

yes, it is working now!

 

thank you for the help,

 

kind regards,