Error for in-silico PCR

[Noor Bala]

Greetings, 

Thank you for your tool. I have been attempting to use the in-silico PCR for human sequences. When I click on the human genome as an option, I get the following error: 

• Couldn't connect to database hg38 on 114.115.159.129 as goldenpathadm.
  Access denied for user 'goldenpathadm'@'%' to database 'hg38'

Please let me know if there's a solution to this.

Thank you!

Noor 

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Noor Bala, Ph.D.

Scientist III, Barreira Lab 

Immunology Discovery | Genentech

[Gerardo Perez]

Hello, Noor.

Thank you for your interest in the UCSC Genome Browser and for sending your inquiry.

To better assist you, could you please confirm whether you are using one of our official mirror sites listed below or an unofficial mirror?

http://genome.ucsc.edu
http://genome-euro.ucsc.edu
http://genome-asia.ucsc.edu

If you are using an unofficial mirror, could you let us know which one?

Please include gen...@soe.ucsc.edu in any replies to ensure visibility by the team. All messages sent to that address are archived on a publicly-accessible Google Groups forum. If your question includes sensitive data, you may send it instead to genom...@soe.ucsc.edu..

Gerardo Perez
UCSC Genomics Institute

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