seeing an error when using the search bar

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Daniel Chan

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Jun 8, 2026, 7:30:28 AM (2 days ago) Jun 8
to gen...@soe.ucsc.edu
Hello, 
I am not able to use the search bar and the Genome Browser.

When i try to access them, it says: 

Couldn't get cartDb for id=9067371 right after loading. MySQL problem??

The id can be anything. The request status is 200 though.  

Kind regards
Daniel

Gerardo Perez

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Jun 8, 2026, 6:06:36 PM (2 days ago) Jun 8
to Daniel Chan, gen...@soe.ucsc.edu
Hello, Daniel.

Thank you for using the UCSC Genome Browser and for reporting your issue.

This issue has been resolved, and the site should be operating normally. We apologize for any inconvenience this may have caused. Let us know if you experience any further issues or have any questions.

Gerardo Perez
UCSC Genomics Institute

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